Integration

Connect Debitura to Twilio

When something happens in Debitura, your agent does the next thing in Twilio. Describe it in plain language and the automation is built, tested on every branch and kept running.

Debitura1 triggerDebitura11 actionsTwilio2 triggersTwilio6 actions

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What do you want Debitura and Twilio to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Debitura and Twilio

Triggers and actions 3 triggers · 17 actions

Trigger
New Case
Triggers when a new collection case appears in your Debitura account.
Action
Add Case Message
Posts a message on a Debitura collection case, visible to you and the assigned collection partner, who is emailed about it.
Action
Check Collection Eligibility
Checks whether a debt can be collected in the debtor's country, and tells you which collection partner would take the case.
Action
Create Case
Opens a debt collection case in Debitura for a debtor you specify, with either a total owed or the unpaid invoices behind it.
Action
Find Case
Looks up a single debt collection case in Debitura by its case reference, your own reference, or its id, and returns the case.
Action
Find Payment
Finds one payment recorded on a Debitura case, by the payment's id, and returns it.
Action
Get Case Files
Returns the documents attached to a collection case.
Action
Get Case Messages
Returns the messages posted on a Debitura collection case, in the order they were sent.
Action
Get Case Timeline
Returns everything that has happened on a collection case, in order, plus the stage the case has reached.
Action
Get Contract Status
Returns whether the agreements needed to collect on a case have been signed yet.
Action
Preview Case
Checks a debt before you file it: whether Debitura can collect it, which collection partner would take it, what it would cost, and any agreements you would need to sign. No case is created.
Action
Upload File to Case
Attach a document to a collection case, such as an invoice, contract, or correspondence. Supporting documents help the collection partner resolve the case faster.
Trigger
New Call
Polls for voice calls on your Twilio account.
Trigger
New Message Received
Polls for inbound SMS/MMS messages received by your Twilio account.
Action
Get Call
Retrieves details of a single voice call by its Call SID.
Action
Get Message
Retrieves a single SMS/MMS message by its Message SID.
Action
List Calls
Lists voice calls on the account, optionally filtered by To, From, or status.
Action
List Messages
Lists SMS/MMS messages on the account, optionally filtered by To, From, or date sent.
Action
List Phone Numbers
Lists the Twilio phone numbers (incoming phone numbers) owned by your account.
Action
Lookup Phone Number
Looks up details (carrier, line type, caller name) for a phone number via the Twilio Lookup v2 API.

Each app on its own

The other way round: Twilio to Debitura