--- title: "Connect Debitura and Helpwise - APIANT.ai" description: "When \"New Case\" fires in Debitura, your agent runs \"Update contact\" in Helpwise, or \"Contact Is Created\" in Helpwise to \"Add Case Message\" in Debitura." canonical: "https://apiant.ai/connect/debitura-to-helpwise" --- # Connect Debitura and Helpwise When **New Case** fires in [Debitura](https://apiant.ai/connections/debitura), your agent runs **Update contact** in [Helpwise](https://apiant.ai/connections/helpwise), or **Contact Is Created** in Helpwise to **Add Case Message** in Debitura. Describe the whole flow and it is built, tested on every scenario and kept running. Debitura **1** trigger Debitura **11** actions Helpwise **1** trigger Helpwise **4** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Debitura and Helpwise to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Debitura and Helpwise can do together ### From Debitura to Helpwise - When **New Case** in Debitura then **Update contact** in Helpwise - When **New Case** in Debitura then **Get contact** in Helpwise ### From Helpwise to Debitura - When **Contact Is Created** in Helpwise then **Add Case Message** in Debitura - When **Contact Is Created** in Helpwise then **Upload File to Case** in Debitura Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Debitura and Helpwise ## Triggers and actions 2 triggers · 15 actions - Trigger **New Case** Triggers when a new collection case appears in your Debitura account. - Action **Add Case Message** Posts a message on a Debitura collection case, visible to you and the assigned collection partner, who is emailed about it. - Action **Check Collection Eligibility** Checks whether a debt can be collected in the debtor's country, and tells you which collection partner would take the case. - Action **Create Case** Opens a debt collection case in Debitura for a debtor you specify, with either a total owed or the unpaid invoices behind it. - Action **Find Case** Looks up a single debt collection case in Debitura by its case reference, your own reference, or its id, and returns the case. - Action **Find Payment** Finds one payment recorded on a Debitura case, by the payment's id, and returns it. - Action **Get Case Files** Returns the documents attached to a collection case. - Action **Get Case Messages** Returns the messages posted on a Debitura collection case, in the order they were sent. - Action **Get Case Timeline** Returns everything that has happened on a collection case, in order, plus the stage the case has reached. - Action **Get Contract Status** Returns whether the agreements needed to collect on a case have been signed yet. - Action **Preview Case** Checks a debt before you file it: whether Debitura can collect it, which collection partner would take it, what it would cost, and any agreements you would need to sign. No case is created. - Action **Upload File to Case** Attach a document to a collection case, such as an invoice, contract, or correspondence. Supporting documents help the collection partner resolve the case faster. - Trigger **Contact Is Created** Triggers when new contact is created - Action **Get contact** Get a contact by id. - Action **List contacts** List contacts. - Action **List users** List users. - Action **Update contact** Update a contact. ## Each app on its own - [ **Debitura** Debitura is a platform that automates global debt collection—create cases free, track progress, and recover...](https://apiant.ai/connections/debitura) - [ **Helpwise** Helpwise is an easy-to-use customer service platform that helps you manage all customer communication from a...](https://apiant.ai/connections/helpwise) Reviews ## What our customers say ## More from Debitura - [ **Debitura to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/debitura-to-hubspot) - [ **Debitura to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/debitura-to-salesforce) - [ **Debitura to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/debitura-to-slack) - [ **Debitura to Google Sheets** Google Sheets](https://apiant.ai/connect/debitura-to-google-sheets) - [ **Debitura to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/debitura-to-gmail) - [ **Debitura to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/debitura-to-google-calendar) ## More into Helpwise - [ **Google Sheets to Helpwise** Google Sheets](https://apiant.ai/connect/google-sheets-to-helpwise) - [ **Gmail to Helpwise** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-helpwise) - [ **Google Calendar to Helpwise** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-helpwise) - [ **Google Drive to Helpwise** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-helpwise) - [ **ActiveCampaign to Helpwise** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-helpwise) - [ **Airtable to Helpwise** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-helpwise) Questions ## Debitura and Helpwise, answered ### ### What can start an automation from Debitura? Any of Debitura's 1 trigger in the catalog, including New Case. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Helpwise when something happens in Debitura? Any of Helpwise's 4 actions, including Update contact, Get contact, List contacts and List users. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Helpwise to Debitura? Yes. When something happens in Helpwise, your agent can act in Debitura too. This page covers both directions: Helpwise's triggers and Debitura's actions are listed here as well. ### ### Do I have to build a connector for Debitura or Helpwise? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Debitura and Helpwise without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.