Integration

Connect Customer.guru to Knack

When something happens in Customer.guru, your agent does the next thing in Knack. Describe it in plain language and the automation is built, tested on every branch and kept running.

Customer.guru1 triggerCustomer.guru2 actionsKnack1 triggerKnack11 actions

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What do you want Customer.guru and Knack to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Customer.guru and Knack

Triggers and actions 2 triggers · 13 actions

Trigger
New Rating
Triggered when a customer submits a new rating on one of your Customer.guru surveys, giving you their score, their comment and how they engaged with the survey email.
Action
Find Customer
Looks up a customer in your Customer.guru account by email address and returns that customer's record — their id, when they were added, their most recent survey score and comment, and whether they have unsubscribed.
Action
Schedule Survey
Sends a Customer.guru NPS survey to one or more customers, either straight away or scheduled for a later date, and reports how many went out.
Trigger
New View Record
Fires when a new record appears in a Knack page view — polls a view's records (respects the view's access control and filters), the view-based counterpart to New Record.
Action
Create Record
Add a new record to a Knack object. Provide field values as a JSON object keyed by field key (e.g. field_1).
Action
Create View Record
create a record through a view, including inserting a connected record (view-based)
Action
Delete Record
Delete a record from a Knack object by ID.
Action
Delete View Record
delete a record through a view (view-based)
Action
Get Record
Retrieve a single record by ID from a Knack object.
Action
Get View Record
Retrieve a single record through a page view by its ID — returns only the fields exposed by the view and respects the view's access control, the view-based counterpart to Get Record.
Action
List Records
Retrieve records from a Knack object, with optional paging and filters.
Action
List View Records
retrieve records through a view (view-based, applies view permissions/filters)
Action
Update Record
Update an existing record in a Knack object by ID.
Action
Update View Record
update a record through a view (view-based)
Action
Upload File or Image
upload a file or image asset to associate with a record field

Each app on its own

The other way round: Knack to Customer.guru