Integration
Connect Customer.guru to BotMape
When something happens in Customer.guru, your agent does the next thing in BotMape. Describe it in plain language and the automation is built, tested on every branch and kept running.
Build it
What do you want Customer.guru and BotMape to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
Ask the assistant
You'll sign in before anything runs. What you typed comes with you.
Or work from Claude Code
Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.
Connect Claude CodeEverything your agent can do with Customer.guru and BotMape
Triggers and actions 2 triggers · 10 actions
Trigger
New RatingTriggered when a customer submits a new rating on one of your Customer.guru surveys, giving you their score, their comment and how they engaged with the survey email.
- Find Customer
Looks up a customer in your Customer.guru account by email address and returns that customer's record — their id, when they were added, their most recent survey score and comment, and whether they have unsubscribed.
- Schedule Survey
Sends a Customer.guru NPS survey to one or more customers, either straight away or scheduled for a later date, and reports how many went out.
Trigger
New Lead CapturedTriggers when a new lead is captured — either from a chat conversation or added manually.
- Add agent
Create a new AI agent with custom configuration and personality. POST /api/chatbots
- Add knowledge base entry
Add training content (FAQ, documentation, policies) to an AI agent; auto-embedded. POST /api/chatbots/:chatbotId/knowledge
- Create Lead
Creates a new lead in your CRM. Use this to push leads from other tools into your CRM automatically.
- Delete knowledge base entry
Remove a specific knowledge entry from an AI agent's training data. DELETE /api/chatbots/:chatbotId/knowledge/:knowledgeId
- Get agent
Retrieve detailed information about a specific AI agent by ID. GET /api/chatbots/:id
- List agents
Get all AI agents owned by the authenticated user with their configurations. GET /api/chatbots
- List knowledge base entries
Retrieve all knowledge base entries that train an AI agent's responses. GET /api/chatbots/:chatbotId/knowledge
- Update agent
Update an existing AI agent's configuration, personality, or appearance. PUT /api/chatbots/:id
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.