Integration

Connect Customer.guru to Basin

When something happens in Customer.guru, your agent does the next thing in Basin. Describe it in plain language and the automation is built, tested on every branch and kept running.

Customer.guru1 triggerCustomer.guru2 actionsBasin1 triggerBasin11 actions

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What do you want Customer.guru and Basin to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.

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Everything your agent can do with Customer.guru and Basin

Triggers and actions 2 triggers · 13 actions

Trigger
New Rating
Triggered when a customer submits a new rating on one of your Customer.guru surveys, giving you their score, their comment and how they engaged with the survey email.
Action
Find Customer
Looks up a customer in your Customer.guru account by email address and returns that customer's record — their id, when they were added, their most recent survey score and comment, and whether they have unsubscribed.
Action
Schedule Survey
Sends a Customer.guru NPS survey to one or more customers, either straight away or scheduled for a later date, and reports how many went out.
Trigger
New Submission
Triggers when your form receives a submission.
Action
Add form
Create a new form under a project. POST /api/v1/forms.
Action
Add project
Create a new project (form-organizing container). POST /api/v1/projects.
Action
Delete form
Destroy a form. DELETE /api/v1/forms/:id.
Action
Delete submission
Destroy a submission. DELETE /api/v1/submissions/:id.
Action
Get form
Retrieve a single form by id. GET /api/v1/forms/:id.
Action
Get submission
Retrieve a single submission by id. GET /api/v1/submissions/:id.
Action
List forms
List all forms accessible to the account. GET /api/v1/forms.
Action
List projects
List all projects accessible to the account. GET /api/v1/projects.
Action
List submissions
List submissions for a form. GET /api/v1/submissions.
Action
Update form
Update a form's configuration (notifications, spam protection, branding, etc). PATCH/PUT /api/v1/forms/:id.
Action
Update submission
Update a submission's state fields (spam, read, trash). PATCH/PUT /api/v1/submissions/:id.

Each app on its own

The other way round: Basin to Customer.guru