Integration
Connect Cursor and Intercom
When Agent Pull Request Created fires in Cursor, your agent runs Add note to contact in Intercom, or New company in Intercom to Add Followup Instruction to Agent in Cursor. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Cursor and Intercom to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Cursor and Intercom can do together
From Cursor to Intercom
When Agent Pull Request Created in Cursor
then Add note to contact in Intercom
When New Agent in Cursor
then Add tag to contact in Intercom
From Intercom to Cursor
When New company in Intercom
then Add Followup Instruction to Agent in Cursor
When New conversation in Intercom
then Launch Agent in Cursor
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Cursor and Intercom
Triggers and actions 7 triggers · 35 actions
Trigger
Agent Pull Request CreatedTriggers when the selected Cursor cloud agent opens a new GitHub pull request.
Trigger
Agent Status EqualsTriggers when a run on the chosen Cursor agent reaches the status you select, such as Finished or Error.
Trigger
New AgentTriggered when a new Cursor cloud agent is created.
Action
Add Followup Instruction to AgentSends a follow-up instruction to an existing Cursor cloud agent, either starting a new run or steering the run in progress. Returns the new run or how the steer was delivered.
Action
Cancel runCancels the active run of a Cursor cloud agent. The run ends in the Cancelled state; start a new run to continue the conversation.
Action
Delete AgentPermanently deletes a Cursor cloud agent. This cannot be undone. Returns the ID of the deleted agent.
Action
Find Agent StatusLooks up a Cursor cloud agent by its ID and returns its status, name, repositories, latest run and link.
Action
Get runReturns the status, timestamps, duration, final reply and pushed branches for one run of a Cursor cloud agent.
Action
Launch AgentCreates a Cursor cloud agent and immediately starts its first run on the task you describe. Returns the new agent and its run.
Action
List agentsReturns the Cursor cloud agents for the connected user, newest first, optionally filtered by pull request URL.
Action
List artifactsReturns the files a Cursor cloud agent has produced, with each file's path, size and last modified time. Returns at most 100 artifacts.
Action
List modelsReturns the recommended Cursor models you can choose from when creating an agent, including their names, aliases, parameters and variants.
Action
List repositoriesReturns the GitHub repositories the connected Cursor user can access through Cursor's GitHub App installation.
Action
List runsReturns the runs of a Cursor cloud agent, newest first, including each run's status, duration, and final reply.
Trigger
New companyFires when a new company is created.
Trigger
New conversationPolls for conversations, most recently updated first. Fires for each new conversation.
Trigger
New or updated contactPolls for contacts, most recently updated first. Fires for each new or updated contact.
Trigger
New ticketFires when a new ticket is created.
Action
Add note to contactAdds a note to the specified contact as the specified admin.
Action
Add note to conversationAdds an internal note to the specified conversation as an admin.
Action
Add tag to contactAttaches a tag to the specified contact.
Action
Assign conversationAssigns the conversation to an admin or team.
Action
Close conversationCloses the specified conversation.
Action
Create messageCreates an admin-initiated email or in-app message to a contact.
Action
Delete companyDelete a company by ID.
Action
Delete contactDeletes a contact by ID.
Action
Find admin by emailFetches an admin's details. Lists all admins; match by email.
Action
Find contact by emailSearches contacts by email and returns matches.
Action
Find ticketsSearch tickets by criteria.
Action
Get companyRetrieve a company by ID.
Action
Get contactFetches a contact's details by ID.
Action
Get conversationFetches a conversation's details by ID.
Action
Get ticketRetrieve a ticket by ID.
Action
List companiesList all companies.
Action
List segmentsList all segments.
Action
List tagsLists all tags for the workspace.
Action
Open conversationOpens (marks open) the specified conversation.
Action
Remove tag from contactDetaches a tag from the specified contact.
Action
Send conversation replySends a reply to the specified conversation as an admin.
Action
Snooze conversationSnoozes the specified conversation until the given unix timestamp.
Action
Start conversationStarts a new conversation with the specified contact.
Action
Track eventSubmit a data event for a contact.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Cursor and Intercom, answered
What can start an automation from Cursor?
Any of Cursor's 3 triggers in the catalog, including Agent Pull Request Created, New Agent and Agent Status Equals. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Intercom when something happens in Cursor?
Any of Intercom's 24 actions, including Create message, Send conversation reply, Add note to contact and Add note to conversation. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Intercom to Cursor?
Yes. When something happens in Intercom, your agent can act in Cursor too. This page covers both directions: Intercom's triggers and Cursor's actions are listed here as well.
Do I have to build a connector for Cursor or Intercom?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Cursor and Intercom without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.