# Connect Cursion and Help Scout When **New Flow** fires in [Cursion](https://apiant.ai/connections/cursion), your agent runs **Add Customer Email** in [Help Scout](https://apiant.ai/connections/help-scout), or **New Conversation** in Help Scout to **Create Page** in Cursion. Describe the whole flow and it is built, tested on every scenario and kept running. Cursion **5** triggers Cursion **17** actions Help Scout **4** triggers Help Scout **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Cursion and Help Scout to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Cursion and Help Scout can do together ### From Cursion to Help Scout - When **New Flow** in Cursion then **Add Customer Email** in Help Scout - When **New Page** in Cursion then **Create Customer** in Help Scout ### From Help Scout to Cursion - When **New Conversation** in Help Scout then **Create Page** in Cursion - When **New Customer** in Help Scout then **Add case** in Cursion Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Cursion and Help Scout ## Triggers and actions 9 triggers · 36 actions - Trigger **New Flow** Triggers when a new Flow is created in your Cursion account. - Trigger **New Page** Triggers when a new page is added to a Cursion site. - Trigger **New Scan** Triggers when a new Scan is created for the selected Cursion page. - Trigger **New Site** Triggers when a new site is added to your Cursion account. - Trigger **New Test** Triggers when a new Test (a comparison of two scans) is created for a page. - Action **Add case** Generates a new test case for a site from a plain-language prompt and returns the process tracking its creation. - Action **Add flow** Creates a Flow in Cursion — a named sequence of steps (scans, cases, alerts) that FlowRuns execute. - Action **Create CaseRun** Runs a saved Case against a Site, creating a CaseRun that executes in the background and returns immediately. - Action **Create FlowRun** Runs a Flow against a Site and returns the new FlowRun, which completes asynchronously. - Action **Create Page** Creates a Page under a Cursion Site and, unless skipped, starts its initial baseline Scan. - Action **Create Scan** Starts a new Scan of a Site's pages in Cursion. The scan runs in the background and may take several minutes to complete. - Action **Create Site** Creates a Site in Cursion for a domain, then crawls it for pages and runs initial baseline scans in the background. - Action **Delete site** Deletes a site and, with it, all of the site's scans, tests, schedules and alerts. - Action **Get FlowRun** Returns a single FlowRun — the result of running a Flow against a Site — including its nodes, status and logs. - Action **Get scan** Returns a single Cursion scan with its HTML, logs, Lighthouse and security scores, and screenshots. - Action **Get site** Returns a single Cursion site with its URL, tags, crawl times and latest scan and test summary. - Action **Get test** Returns a single Test, the comparison of two scans of a page, with its scores, status and deltas. - Action **List flows** Returns the flows in your Cursion account, including each flow's steps (nodes) and connections (edges). - Action **List pages** Returns the pages that belong to a Cursion site, with each page's URL, tags and latest scan and test results. - Action **List scans** Returns the scans captured for a Cursion page, ordered by creation time. - Action **List sites** Returns the sites in your Cursion account, newest first, with each site's URL, tags and latest scan and test details. - Action **List tests** Returns the Tests run against a Cursion Page, ordered by creation time. - Trigger **New Conversation** Polls for newly created conversations across mailboxes. - Trigger **New Customer** Polls for newly created customers. - Trigger **New Mailbox** Polls for newly created mailboxes. - Trigger **New User** Polls for newly added users (team members). - Action **Add Customer Email** Add an email address to a customer. - Action **Create Customer** Create a new customer record. - Action **Create Note** Add an internal note thread to a conversation. - Action **Create Thread (Reply)** Add a reply thread to an existing conversation. - Action **Delete Conversation** Delete a conversation by ID. - Action **Get Conversation** Retrieve a single conversation by ID. - Action **Get Customer** Retrieve a single customer by ID. - Action **Get Mailbox** Retrieve a single mailbox by ID. - Action **Get User** Retrieve a single user by ID. - Action **List Conversations** List conversations, optionally filtered by mailbox, status, tag, or query. - Action **List Conversation Threads** List all threads on a conversation. - Action **List Customers** List customers, optionally filtered by email, mailbox, or query. - Action **List Mailboxes** List all mailboxes in the account. - Action **List Mailbox Folders** List the folders within a mailbox. - Action **List Tags** List all tags in the account. - Action **List Users** List all users (team members) in the account. - Action **Update Conversation** Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch. - Action **Update Conversation Tags** Replace the tags on a conversation. - Action **Update Customer** Update a customer's profile fields. ## Each app on its own - [ **Cursion** Cursion is a website testing platform that helps dev teams easily test and monitor their web apps.](https://apiant.ai/connections/cursion) - [ **Help Scout** Help Scout is a help desk and shared inbox platform for customer support teams.](https://apiant.ai/connections/help-scout) Reviews ## What our customers say ## More from Cursion - [ **Cursion to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/cursion-to-hubspot) - [ **Cursion to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/cursion-to-salesforce) - [ **Cursion to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/cursion-to-slack) - [ **Cursion to Google Sheets** Google Sheets](https://apiant.ai/connect/cursion-to-google-sheets) - [ **Cursion to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/cursion-to-gmail) - [ **Cursion to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/cursion-to-google-calendar) ## More into Help Scout - [ **ActiveCampaign to Help Scout** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-help-scout) - [ **Beanstalk to Help Scout** Beanstalk is a code hosting and deployment workflow tool for Git and Subversion.](https://apiant.ai/connect/beanstalk-to-help-scout) - [ **BigML to Help Scout** BigML is a machine learning platform for building, evaluating, and running predictive models.](https://apiant.ai/connect/bigml-to-help-scout) - [ **Caspio to Help Scout** Caspio is a low-code database platform for building online database applications.](https://apiant.ai/connect/caspio-to-help-scout) - [ **Cliniko to Help Scout** Cliniko is a practice management platform — manage patients, appointments, invoices, contacts, and...](https://apiant.ai/connect/cliniko-to-help-scout) - [ **CNBC to Help Scout** Get the latest business news, stock market, financial and earnings stories from CNBC's public RSS feeds.](https://apiant.ai/connect/cnbc-to-help-scout) Questions ## Cursion and Help Scout, answered ### ### What can start an automation from Cursion? Any of Cursion's 5 triggers in the catalog, including New Flow, New Page, New Scan and New Site. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Help Scout when something happens in Cursion? Any of Help Scout's 19 actions, including Create Customer, Create Note, Create Thread (Reply) and Update Conversation. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Help Scout to Cursion? Yes. When something happens in Help Scout, your agent can act in Cursion too. This page covers both directions: Help Scout's triggers and Cursion's actions are listed here as well. ### ### Do I have to build a connector for Cursion or Help Scout? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.