Integration
Connect CS-Cart and Request Tracker (RT)
When New Customer fires in CS-Cart, your agent runs Create Ticket in Request Tracker (RT), or Ticket Created in Request Tracker (RT) to Add customer in CS-Cart. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want CS-Cart and Request Tracker (RT) to do together?
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https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What CS-Cart and Request Tracker (RT) can do together
From CS-Cart to Request Tracker (RT)
When New Customer in CS-Cart
then Create Ticket in Request Tracker (RT)
From Request Tracker (RT) to CS-Cart
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with CS-Cart and Request Tracker (RT)
Triggers and actions 5 triggers · 35 actions
- New Customer
Triggers when a new customer account is created in the CS-Cart store.
- New Order
Triggers when a new order is placed in the CS-Cart store.
- Add category
Creates a new product category in your CS-Cart store.
- Add customer
Creates a new customer account in your CS-Cart store.
- Add shipment
Creates a shipment for products in an order, with optional carrier and tracking number.
- Create Order (For CS-Cart)
Creates an order in a CS-Cart storefront, for an existing customer or a guest. New orders always start with the Open status.
- Create Product
Creates a product in your CS-Cart store with its name, price, categories, stock and other product details.
- Delete product
Deletes a product from your CS-Cart store.
- Find Category by Name
Finds a category in your CS-Cart store by its name and returns its details.
- Get customer
Returns a customer's details (email, name, status, company and profile data) by their user ID.
- Get order
Returns the full details of a CS-Cart order, including its products, customer, billing and shipping addresses, totals and status.
- Get product
Returns a single product from your CS-Cart store, including its price, stock, categories, images and features.
- Get Shipment
Returns one shipment by its ID, including its order, carrier, tracking number and status.
- List categories
Returns the categories in the CS-Cart store, up to 1000.
- List orders
Returns a list of orders from the store, optionally filtered by status, customer, storefront or vendor, email, invoice, or last-modified date.
- Update customer
Updates an existing customer's details, such as name, email, company and status.
- Update order
Updates an existing order, such as its status, products, total or customer details, optionally emailing notifications.
- Update product
Updates an existing product in your CS-Cart store, such as its name, price, stock, status, descriptions, images or features. Only the fields you fill in are changed.
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Add user
Create a user.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
CS-Cart and Request Tracker (RT), answered
What can start an automation from CS-Cart?
Any of CS-Cart's 2 triggers in the catalog, including New Customer and New Order. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Request Tracker (RT) when something happens in CS-Cart?
Any of Request Tracker (RT)'s 19 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Request Tracker (RT) to CS-Cart?
Yes. When something happens in Request Tracker (RT), your agent can act in CS-Cart too. This page covers both directions: Request Tracker (RT)'s triggers and CS-Cart's actions are listed here as well.
Do I have to build a connector for CS-Cart or Request Tracker (RT)?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.