# Connect Cryptlex and LiveAgent When **New Activation** fires in [Cryptlex](https://apiant.ai/connections/cryptlex), your agent runs **Add customer group** in [LiveAgent](https://apiant.ai/connections/liveagent), or **New conversation** in LiveAgent to **Create User** in Cryptlex. Describe the whole flow and it is built, tested on every scenario and kept running. Cryptlex **3** triggers Cryptlex **10** actions LiveAgent **3** triggers LiveAgent **7** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Cryptlex and LiveAgent to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Cryptlex and LiveAgent can do together ### From Cryptlex to LiveAgent - When **New Activation** in Cryptlex then **Add customer group** in LiveAgent - When **New License** in Cryptlex then **List conversation messages** in LiveAgent ### From LiveAgent to Cryptlex - When **New conversation** in LiveAgent then **Create User** in Cryptlex - When **New Customer** in LiveAgent then **Update User** in Cryptlex Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Cryptlex and LiveAgent ## Triggers and actions 6 triggers · 17 actions - Trigger **New Activation** Triggers when a new activation is created. - Trigger **New License** Triggers when a new license is created. - Trigger **New Trial Activation** Triggers when a new trial activation is created. - Action **Create Organization** Creates a new organization in Cryptlex with a notification email and a cap on how many users it may create. Returns the created organization, including its id and login alias. - Action **Create User** Creates a new user in Cryptlex, optionally placing them in an organization and granting customer portal access. Returns the created user, including its id. - Action **Delete User** Permanently deletes a user in Cryptlex. This cannot be undone. - Action **Find Licenses by key** Returns the licenses in Cryptlex that match the license key given, with optional extra filters such as product, user or expiry. - Action **Get User** Returns a single user in Cryptlex, including their name, email, role, company, tags and metadata. - Action **List Activations** Returns the license activations in Cryptlex, optionally narrowed to a licence, product, user, operating system or date range. - Action **List Licenses** Returns the licenses in a Cryptlex account, optionally narrowed by product, user, organization, status or date range. - Action **List Products** Returns the products in a Cryptlex account, with their names, license templates and license counts. - Action **List Users** Returns the users in a Cryptlex account, optionally narrowed by organization, company, role, tags or last-seen date. - Action **Update User** Updates a user in Cryptlex. Only the values supplied are changed; anything left blank is untouched. Returns the updated user. - Trigger **New conversation** Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent. - Trigger **New Customer** Triggers when a new customer (contact) is added in LiveAgent. - Trigger **New Customer (Experimental)** Triggers when a new customer (contact) is added in LiveAgent. - Action **Add customer group** Creates a new customer group in LiveAgent with a name and optional text and background colors. - Action **Add tag** Creates a new tag in LiveAgent that can be assigned to conversations. - Action **Get conversation** Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values. - Action **List conversation messages** Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range. - Action **List conversations** Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates. - Action **List customer groups** Returns every customer group defined in the LiveAgent account, with each group's id and name. - Action **List tags** Returns every tag defined in the LiveAgent account, with each tag's id and name. ## Each app on its own - [ **Cryptlex** Cryptlex is a complete software licensing solution for desktop, mobile, on-premise and IoT apps.](https://apiant.ai/connections/cryptlex) - [ **LiveAgent** LiveAgent is the only customer support app you will ever need.](https://apiant.ai/connections/liveagent) Reviews ## What our customers say ## More from Cryptlex - [ **Cryptlex to Zoho Campaigns** Zoho Campaigns lets you send email and social media campaigns to your subscribers.](https://apiant.ai/connect/cryptlex-to-zoho-campaigns) - [ **Cryptlex to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/cryptlex-to-hubspot) - [ **Cryptlex to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/cryptlex-to-salesforce) - [ **Cryptlex to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/cryptlex-to-slack) - [ **Cryptlex to Google Sheets** Google Sheets](https://apiant.ai/connect/cryptlex-to-google-sheets) - [ **Cryptlex to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/cryptlex-to-gmail) ## More into LiveAgent - [ **HubSpot to LiveAgent** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-liveagent) - [ **Google Sheets to LiveAgent** Google Sheets](https://apiant.ai/connect/google-sheets-to-liveagent) - [ **Gmail to LiveAgent** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-liveagent) - [ **Google Calendar to LiveAgent** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-liveagent) - [ **Google Drive to LiveAgent** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-liveagent) - [ **ActiveCampaign to LiveAgent** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-liveagent) Questions ## Cryptlex and LiveAgent, answered ### ### What can start an automation from Cryptlex? Any of Cryptlex's 3 triggers in the catalog, including New Activation, New License and New Trial Activation. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in LiveAgent when something happens in Cryptlex? Any of LiveAgent's 7 actions, including Add customer group, Add tag, Get conversation and List conversation messages. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from LiveAgent to Cryptlex? Yes. When something happens in LiveAgent, your agent can act in Cryptlex too. This page covers both directions: LiveAgent's triggers and Cryptlex's actions are listed here as well. ### ### Do I have to build a connector for Cryptlex or LiveAgent? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.