# Connect CryptAPI and Zendesk Messaging

When **Payment received (instant)** fires in [CryptAPI](https://apiant.ai/connections/cryptapi), your agent runs **Send Message** in [Zendesk Messaging](https://apiant.ai/connections/zendesk-messaging), or **New Conversation Message** in Zendesk Messaging to **Create payment address** in CryptAPI. Describe the whole flow and it is built, tested on every scenario and kept running.

CryptAPI **1** trigger CryptAPI **7** actions Zendesk Messaging **1** trigger Zendesk Messaging **3** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want CryptAPI and Zendesk Messaging to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What CryptAPI and Zendesk Messaging can do together

### From CryptAPI to Zendesk Messaging

- When **Payment received (instant)** in CryptAPI then **Send Message** in Zendesk Messaging
- When **Payment received (instant)** in CryptAPI then **Get Conversation Messages** in Zendesk Messaging

### From Zendesk Messaging to CryptAPI

- When **New Conversation Message** in Zendesk Messaging then **Create payment address** in CryptAPI
- When **New Conversation Message** in Zendesk Messaging then **Generate payment QR code** in CryptAPI

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with CryptAPI and Zendesk Messaging

## Triggers and actions 2 triggers · 10 actions

- Trigger

**Payment received (instant)**

Fires when a payment address created via Create payment address receives funds; CryptAPI calls the callback URL supplied at creation time with the payment details.

- Action

**Convert price**

Convert a value between a fiat currency and a cryptocurrency, or between two cryptocurrencies, for a given ticker.

- Action

**Create payment address**

Generate a new cryptocurrency payment address for a given ticker (e.g. btc, eth, trc20/usdt) that a customer can send funds to, with a callback URL for payment notifications.

- Action

**Estimate blockchain fees**

Estimate the blockchain network fee to forward a transaction to a wallet address, for a given cryptocurrency ticker.

- Action

**Generate payment QR code**

Generate a base64-encoded QR code image for a payment address, for a given cryptocurrency ticker.

- Action

**Get payment address logs**

Get the callback/payment activity log for a previously created payment address, for a given ticker.

- Action

**Get ticker info**

Get details (minimum transaction amount, fees, current price) for a specific cryptocurrency ticker.

- Action

**List supported cryptocurrencies**

List all cryptocurrencies and blockchains supported by CryptAPI, with logos, minimum transaction amounts, and fee tiers.

- Trigger

**New Conversation Message**

Triggers instantly on every new message in a Zendesk messaging conversation, from the customer or from your business. Check "author_type": it is "user" for the customer's messages, so an automation that replies should only act on those.

- Action

**Find Conversation**

Finds a customer's messaging conversation from their messaging ID.

- Action

**Get Conversation Messages**

Returns the most recent messages in a messaging conversation, from both the customer and the business.

- Action

**Send Message**

Sends a reply into a customer's messaging conversation as your business.

## Each app on its own

- [ **CryptAPI** CryptAPI is a non-custodial cryptocurrency payment processor that generates payment addresses and forwards...](https://apiant.ai/connections/cryptapi)
- [ **Zendesk Messaging** Read and reply to customer conversations from Zendesk messaging (the Web Widget, mobile SDK and social...](https://apiant.ai/connections/zendesk-messaging)

Reviews

## What our customers say

## More from CryptAPI

- [ **CryptAPI to RD Station** RD Station is a complete digital marketing platform to help you generate more results in traffic generation...](https://apiant.ai/connect/cryptapi-to-rd-station)
- [ **CryptAPI to SLF** SLF is a German-language geographic reference service covering cities, countries, and rivers.](https://apiant.ai/connect/cryptapi-to-slf)
- [ **CryptAPI to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/cryptapi-to-hubspot)
- [ **CryptAPI to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/cryptapi-to-salesforce)
- [ **CryptAPI to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/cryptapi-to-slack)
- [ **CryptAPI to Google Sheets** Google Sheets](https://apiant.ai/connect/cryptapi-to-google-sheets)

## More into Zendesk Messaging

- [ **HubSpot to Zendesk Messaging** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zendesk-messaging)
- [ **Salesforce to Zendesk Messaging** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zendesk-messaging)
- [ **Slack to Zendesk Messaging** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zendesk-messaging)
- [ **Google Sheets to Zendesk Messaging** Google Sheets](https://apiant.ai/connect/google-sheets-to-zendesk-messaging)
- [ **Gmail to Zendesk Messaging** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zendesk-messaging)
- [ **Google Calendar to Zendesk Messaging** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zendesk-messaging)

Questions

## CryptAPI and Zendesk Messaging, answered

###

### What can start an automation from CryptAPI?

Any of CryptAPI's 1 trigger in the catalog, including Payment received (instant). Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Zendesk Messaging when something happens in CryptAPI?

Any of Zendesk Messaging's 3 actions, including Send Message, Find Conversation and Get Conversation Messages. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Zendesk Messaging to CryptAPI?

Yes. When something happens in Zendesk Messaging, your agent can act in CryptAPI too. This page covers both directions: Zendesk Messaging's triggers and CryptAPI's actions are listed here as well.

###

### Do I have to build a connector for CryptAPI or Zendesk Messaging?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
