--- title: "Connect Crowdin to Tidio - APIANT.ai" description: "When \"Comment/Issue Added\" fires in Crowdin, your agent runs \"Add ticket\" in Tidio." canonical: "https://apiant.ai/connect/crowdin-to-tidio" --- # Connect Crowdin to Tidio When **Comment/Issue Added** fires in [Crowdin](https://apiant.ai/connections/crowdin), your agent runs **Add ticket** in [Tidio](https://apiant.ai/connections/tidio). Describe the whole flow and it is built, tested on every scenario and kept running. Crowdin **12** triggers Crowdin **29** actions Tidio **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Crowdin and Tidio to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Crowdin can start in Tidio - When **Comment/Issue Added** in Crowdin then **Add ticket** in Tidio - When **Comment/Issue Updated** in Crowdin then **Send message on behalf of contact** in Tidio Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Crowdin and Tidio ## Triggers and actions 12 triggers · 43 actions - Trigger **Comment/Issue Added** Triggers when a user creates a comment or an issue. - Trigger **Comment/Issue Deleted** Triggers when a user deletes a comment or an issue. - Trigger **Comment/Issue Updated** Triggers when a user updates a comment or an issue. - Trigger **File Added** Triggers when a new file has been added to the project. - Trigger **File Approved** Triggers when a file is fully translated and approved. - Trigger **File Deleted** Triggers when a file has been deleted from the project. - Trigger **File Reverted** Triggers when a file update has been reverted. - Trigger **File Translated** Triggers when a file is fully translated. - Trigger **File Updated** Triggers when a file has been updated. - Trigger **New Directory** Triggers when a new directory is created in a Crowdin project. - Trigger **New Label** Triggers when a new label is added to a Crowdin project. - Trigger **New Project** Triggers when a new project is created in Crowdin. - Action **Add Approval** Approves a translation (or a source-string correction) in a Crowdin project. - Action **Add Translation** Adds a translation in a target language to a source string in a Crowdin project, or uploads a translated asset file. - Action **Create Comment** Adds a comment or issue to a string or asset file in a Crowdin project. - Action **Create Directory** Creates a directory in a Crowdin project, optionally inside a branch or parent directory. - Action **Create Label** Creates a new label in a Crowdin project, which can then be assigned to strings or screenshots. - Action **Create or Update a File** Uploads a source file to a Crowdin project, adding it as a new file or, when an existing file ID is given, replacing that file's content. - Action **Create Project** Creates a new translation project in Crowdin with the chosen source and target languages and project settings. - Action **Create String** Creates a source string for translation in a file of a Crowdin project. - Action **Create Task** Creates a translation or proofreading task in a Crowdin project for chosen files, directories, branches or strings. - Action **Delete Comment** Deletes a string or asset comment or issue from a Crowdin project. - Action **Delete File** Deletes a source file from a Crowdin project. - Action **Download Translated File** Builds the translated version of a project file for one target language and returns a temporary download link for it. - Action **Find Directory** Finds directories in a Crowdin project by name. - Action **Find File** Finds source files in a Crowdin project whose name matches the text you give, optionally limited to a branch or directory. - Action **Find Label** Finds labels in a Crowdin project whose title matches the title you supply. - Action **Find Language** Finds a Crowdin language by its name or language code (for example "Spanish" or "es") and returns its codes and details. - Action **Find Project** Finds Crowdin projects whose name matches the text you supply, returning the first match and the full list. - Action **Find String** Finds source strings in a Crowdin project by text, identifier or context, returning the first match and the full list. - Action **Find Task** Finds a task in a Crowdin project by its title, optionally narrowed by status or batch, and returns the first match. - Action **Get Comment** Returns a single string or asset comment (or issue) in a Crowdin project, including its text, author, issue status and attachments. - Action **Get Screenshot** Returns a screenshot from a Crowdin project, including its name, image link, size, tags and labels. - Action **Get Translation** Returns a single translation of a string or asset in a Crowdin project, including its text, author, rating and provider. - Action **Label String** Assigns a label to one or more strings in a Crowdin project and returns the updated strings. - Action **List Approvals** Returns the approvals on translations in a Crowdin project, filtered by translation, correction or language. - Action **Remove Label From String** Removes a label from one or more strings in a Crowdin project and returns the updated strings. - Action **Resolve Issue** Marks an issue reported on a Crowdin string or asset as resolved and returns the updated issue. - Action **Restore File Revision** Restores a Crowdin source file to one of its previous revisions and returns the restored file. - Action **Translation Progress** Returns the translation and approval progress of a Crowdin project for each of its target languages. - Action **Upload Screenshot** Uploads an image and adds it as a screenshot to a Crowdin project, optionally auto-tagging strings and attaching labels. - Action **Add ticket** Creates a new ticket in Tidio on behalf of a contact, identified by their email address, with a subject and first message. - Action **Delete contact** Permanently deletes a Tidio contact. A deleted contact cannot be recovered. - Action **Delete ticket** Permanently deletes a Tidio ticket by its ID. - Action **Get contact** Returns a single Tidio contact by its ID, including name, email, phone, location, consent status and the contact's custom properties. - Action **Get ticket** Returns a single Tidio ticket with its details and full message history. - Action **List contact messages** Returns the full conversation for a contact: every message from the contact, chat operators and chatbots, plus a link to view the conversation in Tidio. - Action **List contacts** Returns the contacts in your Tidio project with all their properties, optionally filtered by email address. - Action **List departments** Returns all departments (teams of operators) in your Tidio project, with each department's ID and name. - Action **List operators** Returns every operator (chat agent) in your Tidio project, with their name, email, role and active status. - Action **List tickets** Returns all tickets in your Tidio project with their subject, status, priority, contact and assignment, without messages. - Action **Reply to ticket** Adds a reply message to an existing Tidio ticket, written either by an operator or by the ticket's contact, as a public reply or an internal note. - Action **Send message on behalf of contact** Sends a message into a contact's Tidio conversation as if the contact had written it, routing it to the assigned operator and any matching bot rules. - Action **Update contact** Updates an existing Tidio contact's name, email, phone, newsletter consent, external ID and custom contact properties. Only the values you fill in are changed. - Action **Update ticket** Updates an existing Tidio ticket's status, priority, assignment, tags or custom field values. Fields left blank are not changed. ## Each app on its own - [ **Crowdin** Crowdin is a cloud-based solution that streamlines localization management for your team.](https://apiant.ai/connections/crowdin) - [ **Tidio** Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate...](https://apiant.ai/connections/tidio) Reviews ## What our customers say ## More from Crowdin - [ **Crowdin to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/crowdin-to-hubspot) - [ **Crowdin to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/crowdin-to-salesforce) - [ **Crowdin to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/crowdin-to-slack) - [ **Crowdin to Google Sheets** Google Sheets](https://apiant.ai/connect/crowdin-to-google-sheets) - [ **Crowdin to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/crowdin-to-gmail) - [ **Crowdin to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/crowdin-to-google-calendar) ## More into Tidio - [ **HubSpot to Tidio** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-tidio) - [ **Salesforce to Tidio** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-tidio) - [ **Slack to Tidio** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-tidio) - [ **Google Sheets to Tidio** Google Sheets](https://apiant.ai/connect/google-sheets-to-tidio) - [ **Gmail to Tidio** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-tidio) - [ **Google Calendar to Tidio** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-tidio) Questions ## Crowdin and Tidio, answered ### ### What can start an automation from Crowdin? Any of Crowdin's 12 triggers in the catalog, including Comment/Issue Added, Comment/Issue Updated, File Added and File Updated. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Tidio when something happens in Crowdin? Any of Tidio's 14 actions, including Send message on behalf of contact, Update contact, Update ticket and Add ticket. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Tidio to Crowdin? Tidio has no triggers in the catalog today, so automations start in Crowdin. If you need the other direction, ask: your agent reads Tidio's API documentation and adds it. ### ### Do I have to build a connector for Crowdin or Tidio? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Crowdin and Tidio without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.