Connect Crowdin to Support Board

Both apps 77Crowdin 41Support Board 36

• Trigger
  Comment/Issue Added

  Triggers when a user creates a comment or an issue.

• Trigger
  Comment/Issue Deleted

  Triggers when a user deletes a comment or an issue.

• Trigger
  Comment/Issue Updated

  Triggers when a user updates a comment or an issue.

• Trigger
  File Added

  Triggers when a new file has been added to the project.

• Trigger
  File Approved

  Triggers when a file is fully translated and approved.

• Trigger
  File Deleted

  Triggers when a file has been deleted from the project.

• Trigger
  File Reverted

  Triggers when a file update has been reverted.

• Trigger
  File Translated

  Triggers when a file is fully translated.

• Trigger
  File Updated

  Triggers when a file has been updated.

• Trigger
  New Directory

  Triggers when a new directory is created in a Crowdin project.

• Trigger
  New Label

  Triggers when a new label is added to a Crowdin project.

• Trigger
  New Project

  Triggers when a new project is created in Crowdin.

• Action
  Add Approval

  Approves a translation (or a source-string correction) in a Crowdin project.

• Action
  Add Translation

  Adds a translation in a target language to a source string in a Crowdin project, or uploads a translated asset file.

• Action
  Create Comment

  Adds a comment or issue to a string or asset file in a Crowdin project.

• Action
  Create Directory

  Creates a directory in a Crowdin project, optionally inside a branch or parent directory.

• Action
  Create Label

  Creates a new label in a Crowdin project, which can then be assigned to strings or screenshots.

• Action
  Create or Update a File

  Uploads a source file to a Crowdin project, adding it as a new file or, when an existing file ID is given, replacing that file's content.

• Action
  Create Project

  Creates a new translation project in Crowdin with the chosen source and target languages and project settings.

• Action
  Create String

  Creates a source string for translation in a file of a Crowdin project.

• Action
  Create Task

  Creates a translation or proofreading task in a Crowdin project for chosen files, directories, branches or strings.

• Action
  Delete Comment

  Deletes a string or asset comment or issue from a Crowdin project.

• Action
  Delete File

  Deletes a source file from a Crowdin project.

• Action
  Download Translated File

  Builds the translated version of a project file for one target language and returns a temporary download link for it.

• Action
  Find Directory

  Finds directories in a Crowdin project by name.

• Action
  Find File

  Finds source files in a Crowdin project whose name matches the text you give, optionally limited to a branch or directory.

• Action
  Find Label

  Finds labels in a Crowdin project whose title matches the title you supply.

• Action
  Find Language

  Finds a Crowdin language by its name or language code (for example "Spanish" or "es") and returns its codes and details.

• Action
  Find Project

  Finds Crowdin projects whose name matches the text you supply, returning the first match and the full list.

• Action
  Find String

  Finds source strings in a Crowdin project by text, identifier or context, returning the first match and the full list.

• Action
  Find Task

  Finds a task in a Crowdin project by its title, optionally narrowed by status or batch, and returns the first match.

• Action
  Get Comment

  Returns a single string or asset comment (or issue) in a Crowdin project, including its text, author, issue status and attachments.

• Action
  Get Screenshot

  Returns a screenshot from a Crowdin project, including its name, image link, size, tags and labels.

• Action
  Get Translation

  Returns a single translation of a string or asset in a Crowdin project, including its text, author, rating and provider.

• Action
  Label String

  Assigns a label to one or more strings in a Crowdin project and returns the updated strings.

• Action
  List Approvals

  Returns the approvals on translations in a Crowdin project, filtered by translation, correction or language.

• Action
  Remove Label From String

  Removes a label from one or more strings in a Crowdin project and returns the updated strings.

• Action
  Resolve Issue

  Marks an issue reported on a Crowdin string or asset as resolved and returns the updated issue.

• Action
  Restore File Revision

  Restores a Crowdin source file to one of its previous revisions and returns the restored file.

• Action
  Translation Progress

  Returns the translation and approval progress of a Crowdin project for each of its target languages.

• Action
  Upload Screenshot

  Uploads an image and adds it as a screenshot to a Crowdin project, optionally auto-tagging strings and attaching labels.

• Action
  Add Conversation

  Creates a new conversation.

• Action
  Add Note

  Adds a new note to a conversation.

• Action
  Add User

  Create a new user in Support Board.

• Action
  Delete Message

  Deletes an existing message.

• Action
  Delete Note

  Deletes a note from a conversation.

• Action
  Delete User

  Deletes a user and all linked conversations and messages.

• Action
  Delete Users

  Deletes multiple users and all linked conversations and messages.

• Action
  Direct Message

  Sends a direct chat message.

• Action
  Get Agents in Conversation

  Returns an array with all the agents with at least one message in the conversation.

• Action
  Get Conversation

  Returns a conversation and the messages of the conversation.

• Action
  Get Conversations

  Returns all the conversations. Each conversation includes the last message of the conversation.

• Action
  Get External Setting

  Returns an external setting. External settings are saved on a dedicated database row.

• Action
  Get Last Agent in Conversation

  Returns the last agent who answered a conversation.

• Action
  Get Last Message

  Returns the last message in a conversation.

• Action
  Get Multi Setting

  Returns a subsetting of another setting.

• Action
  Get New Conversations

  Returns the conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation.

• Action
  Get New Messages

  Returns the messages of a conversation created after the given date/ID.

• Action
  Get New User Conversations

  Returns the user conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation.

• Action
  Get Notes

  Returns the internal notes of a conversation.

• Action
  Get Setting

  Returns a setting saved in the Settings area.

• Action
  Get Settings

  Returns an array with all the settings.

• Action
  Get User

  Returns one user's details (name, email, type, extra details) by user ID via api.php function=get-user; returns false when the user does not exist.

• Action
  Get User Conversations

  Returns the conversations of a user. Each conversation includes the last message of the conversation.

• Action
  Google Translate

  Translates multiple strings via Google Translate.

• Action
  Login

  Logins a user or agent. A user can log in in two ways: via email and password, or via user ID and token. The last value of the response is the encrypted login data ready to be stored in the sb-login cookie. Use the function SBF.loginCookie(response[1]); to store it. Returns false if login is unsuccessful.

• Action
  Push Notification

  Sends a Push notification to an agent, a group of agents, or all agents. Push notifications must be enabled in the settings area.

• Action
  Search Conversations

  Returns the conversations matching the search.

• Action
  Search User Conversations

  Returns the conversations of the given user ID that matches the search terms.

• Action
  Send Message

  Adds a new message to an existing conversation.

• Action
  Telegram Send Message

  Sends a message to Telegram.

• Action
  Update Conversation Agent

  Assigns or update the agent assigned to a conversation.

• Action
  Update Conversation Department

  Updates the department of a conversation.

• Action
  Update Conversation Status

  Updates the status code of a conversation.

• Action
  Update Message

  Updates an existing message.

• Action
  Update User

  Updates the details of an existing user.

• Action
  WhatsApp Send Message

  Sends a message to a WhatsApp number.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.