--- title: "Connect Crowdin and ManageEngine ServiceDesk Plus Cloud - APIANT.ai" description: "When \"Comment/Issue Added\" fires in Crowdin, your agent runs \"Add request task\" in ManageEngine ServiceDesk Plus Cloud." canonical: "https://apiant.ai/connect/crowdin-to-manageengine-servicedesk-plus-cloud" --- # Connect Crowdin and ManageEngine ServiceDesk Plus Cloud When **Comment/Issue Added** fires in [Crowdin](https://apiant.ai/connections/crowdin), your agent runs **Add request task** in [ManageEngine ServiceDesk Plus Cloud](https://apiant.ai/connections/manageengine-servicedesk-plus-cloud), or **New Problem** in ManageEngine ServiceDesk Plus Cloud to **Create Comment** in Crowdin. Describe the whole flow and it is built, tested on every scenario and kept running. Crowdin **12** triggers Crowdin **29** actions ManageEngine ServiceDesk Plus Cloud **2** triggers ManageEngine ServiceDesk Plus Cloud **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Crowdin and ManageEngine ServiceDesk Plus Cloud to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Crowdin and ManageEngine ServiceDesk Plus Cloud can do together ### From Crowdin to ManageEngine ServiceDesk Plus Cloud - When **Comment/Issue Added** in Crowdin then **Add request task** in ManageEngine ServiceDesk Plus Cloud - When **Comment/Issue Updated** in Crowdin then **Add request note** in ManageEngine ServiceDesk Plus Cloud ### From ManageEngine ServiceDesk Plus Cloud to Crowdin - When **New Problem** in ManageEngine ServiceDesk Plus Cloud then **Create Comment** in Crowdin - When **Trigger** in ManageEngine ServiceDesk Plus Cloud then **Create or Update a File** in Crowdin Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Crowdin and ManageEngine ServiceDesk Plus Cloud ## Triggers and actions 14 triggers · 44 actions - Trigger **Comment/Issue Added** Triggers when a user creates a comment or an issue. - Trigger **Comment/Issue Deleted** Triggers when a user deletes a comment or an issue. - Trigger **Comment/Issue Updated** Triggers when a user updates a comment or an issue. - Trigger **File Added** Triggers when a new file has been added to the project. - Trigger **File Approved** Triggers when a file is fully translated and approved. - Trigger **File Deleted** Triggers when a file has been deleted from the project. - Trigger **File Reverted** Triggers when a file update has been reverted. - Trigger **File Translated** Triggers when a file is fully translated. - Trigger **File Updated** Triggers when a file has been updated. - Trigger **New Directory** Triggers when a new directory is created in a Crowdin project. - Trigger **New Label** Triggers when a new label is added to a Crowdin project. - Trigger **New Project** Triggers when a new project is created in Crowdin. - Action **Add Approval** Approves a translation (or a source-string correction) in a Crowdin project. - Action **Add Translation** Adds a translation in a target language to a source string in a Crowdin project, or uploads a translated asset file. - Action **Create Comment** Adds a comment or issue to a string or asset file in a Crowdin project. - Action **Create Directory** Creates a directory in a Crowdin project, optionally inside a branch or parent directory. - Action **Create Label** Creates a new label in a Crowdin project, which can then be assigned to strings or screenshots. - Action **Create or Update a File** Uploads a source file to a Crowdin project, adding it as a new file or, when an existing file ID is given, replacing that file's content. - Action **Create Project** Creates a new translation project in Crowdin with the chosen source and target languages and project settings. - Action **Create String** Creates a source string for translation in a file of a Crowdin project. - Action **Create Task** Creates a translation or proofreading task in a Crowdin project for chosen files, directories, branches or strings. - Action **Delete Comment** Deletes a string or asset comment or issue from a Crowdin project. - Action **Delete File** Deletes a source file from a Crowdin project. - Action **Download Translated File** Builds the translated version of a project file for one target language and returns a temporary download link for it. - Action **Find Directory** Finds directories in a Crowdin project by name. - Action **Find File** Finds source files in a Crowdin project whose name matches the text you give, optionally limited to a branch or directory. - Action **Find Label** Finds labels in a Crowdin project whose title matches the title you supply. - Action **Find Language** Finds a Crowdin language by its name or language code (for example "Spanish" or "es") and returns its codes and details. - Action **Find Project** Finds Crowdin projects whose name matches the text you supply, returning the first match and the full list. - Action **Find String** Finds source strings in a Crowdin project by text, identifier or context, returning the first match and the full list. - Action **Find Task** Finds a task in a Crowdin project by its title, optionally narrowed by status or batch, and returns the first match. - Action **Get Comment** Returns a single string or asset comment (or issue) in a Crowdin project, including its text, author, issue status and attachments. - Action **Get Screenshot** Returns a screenshot from a Crowdin project, including its name, image link, size, tags and labels. - Action **Get Translation** Returns a single translation of a string or asset in a Crowdin project, including its text, author, rating and provider. - Action **Label String** Assigns a label to one or more strings in a Crowdin project and returns the updated strings. - Action **List Approvals** Returns the approvals on translations in a Crowdin project, filtered by translation, correction or language. - Action **Remove Label From String** Removes a label from one or more strings in a Crowdin project and returns the updated strings. - Action **Resolve Issue** Marks an issue reported on a Crowdin string or asset as resolved and returns the updated issue. - Action **Restore File Revision** Restores a Crowdin source file to one of its previous revisions and returns the restored file. - Action **Translation Progress** Returns the translation and approval progress of a Crowdin project for each of its target languages. - Action **Upload Screenshot** Uploads an image and adds it as a screenshot to a Crowdin project, optionally auto-tagging strings and attaching labels. - Trigger **New Problem** Triggers when a new problem is created in ServiceDesk Plus Cloud. - Trigger **Trigger** Triggers when a request is created or updated in ServiceDesk Plus Cloud. - Action **Add problem** Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem. - Action **Add request note** Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician. - Action **Add request task** Adds a task to an existing request in ServiceDesk Plus Cloud. - Action **Add request worklog** Adds a worklog (time spent by a technician) to a ServiceDesk Plus request. - Action **Create Request** Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values. - Action **Delete request** Deletes a request from ServiceDesk Plus Cloud. - Action **Find Request** Finds service desk requests whose chosen field matches a value, returning the matching requests. - Action **Get problem** Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values. - Action **Get request** Returns a single service desk request by its id, including its custom field values. - Action **Get request note** Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author. - Action **Get request task** Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields. - Action **Get request worklog** Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges. - Action **Invoke API Call** Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response. - Action **Update problem** Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in. - Action **Update Request** Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed. ## Each app on its own - [ **Crowdin** Crowdin is a cloud-based solution that streamlines localization management for your team.](https://apiant.ai/connections/crowdin) - [ **ManageEngine ServiceDesk Plus Cloud** ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset...](https://apiant.ai/connections/manageengine-servicedesk-plus-cloud) Reviews ## What our customers say ## More from Crowdin - [ **Crowdin to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/crowdin-to-hubspot) - [ **Crowdin to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/crowdin-to-salesforce) - [ **Crowdin to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/crowdin-to-slack) - [ **Crowdin to Google Sheets** Google Sheets](https://apiant.ai/connect/crowdin-to-google-sheets) - [ **Crowdin to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/crowdin-to-gmail) - [ **Crowdin to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/crowdin-to-google-calendar) ## More into ManageEngine ServiceDesk Plus Cloud - [ **HubSpot to ManageEngine ServiceDesk Plus Cloud** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-manageengine-servicedesk-plus-cloud) - [ **Google Sheets to ManageEngine ServiceDesk Plus Cloud** Google Sheets](https://apiant.ai/connect/google-sheets-to-manageengine-servicedesk-plus-cloud) - [ **Gmail to ManageEngine ServiceDesk Plus Cloud** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-manageengine-servicedesk-plus-cloud) - [ **Google Calendar to ManageEngine ServiceDesk Plus Cloud** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-manageengine-servicedesk-plus-cloud) - [ **Google Drive to ManageEngine ServiceDesk Plus Cloud** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-manageengine-servicedesk-plus-cloud) - [ **Mailchimp to ManageEngine ServiceDesk Plus Cloud** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-manageengine-servicedesk-plus-cloud) Questions ## Crowdin and ManageEngine ServiceDesk Plus Cloud, answered ### ### What can start an automation from Crowdin? Any of Crowdin's 12 triggers in the catalog, including Comment/Issue Added, Comment/Issue Updated, File Added and File Updated. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in ManageEngine ServiceDesk Plus Cloud when something happens in Crowdin? Any of ManageEngine ServiceDesk Plus Cloud's 15 actions, including Create Request, Update problem, Update Request and Add problem. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from ManageEngine ServiceDesk Plus Cloud to Crowdin? Yes. When something happens in ManageEngine ServiceDesk Plus Cloud, your agent can act in Crowdin too. This page covers both directions: ManageEngine ServiceDesk Plus Cloud's triggers and Crowdin's actions are listed here as well. ### ### Do I have to build a connector for Crowdin or ManageEngine ServiceDesk Plus Cloud? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Crowdin and ManageEngine ServiceDesk Plus Cloud without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.