--- title: "Connect Crowdin and Freshworks CRM - APIANT.ai" description: "When \"Comment/Issue Added\" fires in Crowdin, your agent runs \"Add Note to Contact\" in Freshworks CRM." canonical: "https://apiant.ai/connect/crowdin-to-freshworks-crm" --- # Connect Crowdin and Freshworks CRM When **Comment/Issue Added** fires in [Crowdin](https://apiant.ai/connections/crowdin), your agent runs **Add Note to Contact** in [Freshworks CRM](https://apiant.ai/connections/freshworks-crm), or **New Account** in Freshworks CRM to **Create Comment** in Crowdin. Describe the whole flow and it is built, tested on every scenario and kept running. Crowdin **12** triggers Crowdin **29** actions Freshworks CRM **6** triggers Freshworks CRM **17** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Crowdin and Freshworks CRM to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Crowdin and Freshworks CRM can do together ### From Crowdin to Freshworks CRM - When **Comment/Issue Added** in Crowdin then **Add Note to Contact** in Freshworks CRM - When **Comment/Issue Updated** in Crowdin then **Create Contact** in Freshworks CRM ### From Freshworks CRM to Crowdin - When **New Account** in Freshworks CRM then **Create Comment** in Crowdin - When **New Contact** in Freshworks CRM then **Create or Update a File** in Crowdin Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Crowdin and Freshworks CRM ## Triggers and actions 18 triggers · 46 actions - Trigger **Comment/Issue Added** Triggers when a user creates a comment or an issue. - Trigger **Comment/Issue Deleted** Triggers when a user deletes a comment or an issue. - Trigger **Comment/Issue Updated** Triggers when a user updates a comment or an issue. - Trigger **File Added** Triggers when a new file has been added to the project. - Trigger **File Approved** Triggers when a file is fully translated and approved. - Trigger **File Deleted** Triggers when a file has been deleted from the project. - Trigger **File Reverted** Triggers when a file update has been reverted. - Trigger **File Translated** Triggers when a file is fully translated. - Trigger **File Updated** Triggers when a file has been updated. - Trigger **New Directory** Triggers when a new directory is created in a Crowdin project. - Trigger **New Label** Triggers when a new label is added to a Crowdin project. - Trigger **New Project** Triggers when a new project is created in Crowdin. - Action **Add Approval** Approves a translation (or a source-string correction) in a Crowdin project. - Action **Add Translation** Adds a translation in a target language to a source string in a Crowdin project, or uploads a translated asset file. - Action **Create Comment** Adds a comment or issue to a string or asset file in a Crowdin project. - Action **Create Directory** Creates a directory in a Crowdin project, optionally inside a branch or parent directory. - Action **Create Label** Creates a new label in a Crowdin project, which can then be assigned to strings or screenshots. - Action **Create or Update a File** Uploads a source file to a Crowdin project, adding it as a new file or, when an existing file ID is given, replacing that file's content. - Action **Create Project** Creates a new translation project in Crowdin with the chosen source and target languages and project settings. - Action **Create String** Creates a source string for translation in a file of a Crowdin project. - Action **Create Task** Creates a translation or proofreading task in a Crowdin project for chosen files, directories, branches or strings. - Action **Delete Comment** Deletes a string or asset comment or issue from a Crowdin project. - Action **Delete File** Deletes a source file from a Crowdin project. - Action **Download Translated File** Builds the translated version of a project file for one target language and returns a temporary download link for it. - Action **Find Directory** Finds directories in a Crowdin project by name. - Action **Find File** Finds source files in a Crowdin project whose name matches the text you give, optionally limited to a branch or directory. - Action **Find Label** Finds labels in a Crowdin project whose title matches the title you supply. - Action **Find Language** Finds a Crowdin language by its name or language code (for example "Spanish" or "es") and returns its codes and details. - Action **Find Project** Finds Crowdin projects whose name matches the text you supply, returning the first match and the full list. - Action **Find String** Finds source strings in a Crowdin project by text, identifier or context, returning the first match and the full list. - Action **Find Task** Finds a task in a Crowdin project by its title, optionally narrowed by status or batch, and returns the first match. - Action **Get Comment** Returns a single string or asset comment (or issue) in a Crowdin project, including its text, author, issue status and attachments. - Action **Get Screenshot** Returns a screenshot from a Crowdin project, including its name, image link, size, tags and labels. - Action **Get Translation** Returns a single translation of a string or asset in a Crowdin project, including its text, author, rating and provider. - Action **Label String** Assigns a label to one or more strings in a Crowdin project and returns the updated strings. - Action **List Approvals** Returns the approvals on translations in a Crowdin project, filtered by translation, correction or language. - Action **Remove Label From String** Removes a label from one or more strings in a Crowdin project and returns the updated strings. - Action **Resolve Issue** Marks an issue reported on a Crowdin string or asset as resolved and returns the updated issue. - Action **Restore File Revision** Restores a Crowdin source file to one of its previous revisions and returns the restored file. - Action **Translation Progress** Returns the translation and approval progress of a Crowdin project for each of its target languages. - Action **Upload Screenshot** Uploads an image and adds it as a screenshot to a Crowdin project, optionally auto-tagging strings and attaching labels. - Trigger **New Account** Polling trigger: fires when a new sales account is created. Sorted by created_at descending. - Trigger **New Contact** Polling trigger: fires when a new contact is created. Sorted by created_at descending. - Trigger **New Deal** Polling trigger: fires when a new deal is created. Sorted by created_at descending. - Trigger **New or Updated Account** Polling trigger: fires when a sales account is created or updated. Sorted by updated_at descending. - Trigger **New or Updated Contact** Polling trigger: fires when a contact is created or updated. Sorted by updated_at descending. - Trigger **New or Updated Deal** Polling trigger: fires when a deal is created or updated. Sorted by updated_at descending. - Action **Add Note to Contact** Adds a note to a contact (targetable_type=Contact) in Freshworks CRM. - Action **Create Account** Creates a new sales account in Freshworks CRM. - Action **Create Appointment** Creates an appointment in Freshworks CRM. from_date/end_date are ISO8601. - Action **Create Contact** Creates a new contact in Freshworks CRM. - Action **Create Deal** Creates a new deal in Freshworks CRM. - Action **Create Task** Creates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount. - Action **Find Account by Name** Looks up a sales account by name using the lookup endpoint. - Action **Find Contact by Email** Looks up a contact by email address using the lookup endpoint. - Action **Find deal by custom field** Searches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs. - Action **Find deal by name** Searches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs. - Action **Find deal stage by name** Searches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs. - Action **Find pipeline by name** Searches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs. - Action **Get Account** Retrieves a sales account by ID in Freshworks CRM. - Action **Get Contact** Retrieves a contact by ID in Freshworks CRM. - Action **Get Deal** Retrieves a deal by ID in Freshworks CRM. - Action **Update Contact** Updates an existing contact by ID in Freshworks CRM. - Action **Update Deal** Updates an existing deal by ID in Freshworks CRM. ## Each app on its own - [ **Crowdin** Crowdin is a cloud-based solution that streamlines localization management for your team.](https://apiant.ai/connections/crowdin) - [ **Freshworks CRM** Freshworks CRM (Freshsales Suite) — manage contacts, sales accounts, deals, notes, tasks, and appointments.](https://apiant.ai/connections/freshworks-crm) Reviews ## What our customers say ## More from Crowdin - [ **Crowdin to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/crowdin-to-hubspot) - [ **Crowdin to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/crowdin-to-salesforce) - [ **Crowdin to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/crowdin-to-slack) - [ **Crowdin to Google Sheets** Google Sheets](https://apiant.ai/connect/crowdin-to-google-sheets) - [ **Crowdin to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/crowdin-to-gmail) - [ **Crowdin to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/crowdin-to-google-calendar) ## More into Freshworks CRM - [ **Gmail to Freshworks CRM** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-freshworks-crm) - [ **ActiveCampaign to Freshworks CRM** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-freshworks-crm) - [ **Trello to Freshworks CRM** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/trello-to-freshworks-crm) - [ **Asana to Freshworks CRM** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-freshworks-crm) - [ **Freshdesk to Freshworks CRM** Freshdesk is a cloud-based customer support and helpdesk platform.](https://apiant.ai/connect/freshdesk-to-freshworks-crm) - [ **Typeform to Freshworks CRM** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/typeform-to-freshworks-crm) Questions ## Crowdin and Freshworks CRM, answered ### ### What can start an automation from Crowdin? Any of Crowdin's 12 triggers in the catalog, including Comment/Issue Added, Comment/Issue Updated, File Added and File Updated. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Freshworks CRM when something happens in Crowdin? Any of Freshworks CRM's 17 actions, including Create Account, Create Appointment, Create Contact and Create Deal. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Freshworks CRM to Crowdin? Yes. When something happens in Freshworks CRM, your agent can act in Crowdin too. This page covers both directions: Freshworks CRM's triggers and Crowdin's actions are listed here as well. ### ### Do I have to build a connector for Crowdin or Freshworks CRM? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Crowdin and Freshworks CRM without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.