--- title: "Connect CRM in Cloud to innoChat - APIANT.ai" description: "When \"New or Updated Company\" fires in CRM in Cloud, your agent runs \"Send Message\" in innoChat." canonical: "https://apiant.ai/connect/crm-in-cloud-to-innochat" --- # Connect CRM in Cloud to innoChat When **New or Updated Company** fires in [CRM in Cloud](https://apiant.ai/connections/crm-in-cloud), your agent runs **Send Message** in [innoChat](https://apiant.ai/connections/innochat). Describe the whole flow and it is built, tested on every scenario and kept running. CRM in Cloud **4** triggers CRM in Cloud **7** actions innoChat **22** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want CRM in Cloud and innoChat to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What CRM in Cloud can start in innoChat - When **New or Updated Company** in CRM in Cloud then **Send Message** in innoChat - When **New or Updated Contact** in CRM in Cloud then **Add file source** in innoChat Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with CRM in Cloud and innoChat ## Triggers and actions 4 triggers · 29 actions - Trigger **New or Updated Company** Triggers when a given action is performed on Company. - Trigger **New or Updated Contact** Triggers when a given action is performed on Contact. - Trigger **New or Updated Lead** Triggers when a given action is performed on Lead. - Trigger **New or Updated Opportunity** Triggers when a given action is performed on Opportunity. - Action **Create or Update Activity** Creates a new activity in CRM in Cloud, or updates an existing one when an Activity ID is supplied. Returns the id of the activity. - Action **Create or Update Company** Creates a new Company, or update an exising one specifying its ID field value. - Action **Create or Update Contact** Creates a new Contact, or update an exising one specifying its ID field value. - Action **Create or Update Lead** Creates a new Lead, or update an exising one specifying its ID field value. - Action **Create or Update Opportunity** Creates a new Opportunity, or update an exising one specifying its ID field value. - Action **Find Anagraphic Emails in List** Finds the email addresses of the companies, contacts or leads that belong to a CRM in Cloud list, optionally narrowed to one email address, one record, or one email type. - Action **Find Company** Returns up to 100 companies that match the specified search filter. - Action **Add agent** Create an agent on an innoChat chatbot. New agents are created disabled. - Action **Add chatbot** Create a chatbot that belongs to the authenticated innoChat user. - Action **Add file source** Uploads a file as a new data source on an innoChat chatbot. - Action **Add QA source** Adds a question-and-answer pair as a data source to an innoChat chatbot. - Action **Add session** Creates a new chat session for an innoChat chatbot, optionally seeded with initial variables. - Action **Add source tag** Create a source tag on an innoChat chatbot, used to organize the chatbot's data sources. - Action **Add URL source** Adds a web page URL as a training data source for an innoChat chatbot. - Action **Delete agent** Deletes an agent from your innoChat account. - Action **Delete message** Deletes a single message by its UUID. - Action **Delete session** Deletes a chat session by its UUID. - Action **Delete source** Delete a single data source by uuid. - Action **Get chatbot** Fetch a single chatbot by its uuid. - Action **Get session** Fetch a single chatbot session by its uuid. - Action **List agents** Lists every agent configured on an innoChat chatbot. - Action **List chatbots** Lists all chatbots belonging to the connected innoChat account. - Action **List messages** Lists every message (user query and chatbot response) in an innoChat chat session. - Action **List sessions** Fetch the list of sessions for a chatbot specified by chatbot uuid. - Action **List sources** Lists the data sources trained into an innoChat chatbot. - Action **List source tags** List all source tags for a chatbot. - Action **Send Message** Sends a message to a chatbot session and returns the chatbot's reply. - Action **Update agent** Updates an existing innoChat agent's name, prompt, description, model, enabled state, data sources, variables, tags and other settings. Only the fields you fill in are changed. - Action **Update chatbot** Update a chatbot's name and settings (visibility, rate limit, rate limit message, citations) by its uuid. ## Each app on its own - [ **CRM in Cloud** CRM in Cloud offers contact management, marketing automation, quote generation, analytics, telephony...](https://apiant.ai/connections/crm-in-cloud) - [ **innoChat** innoChat is a no-code platform to create, train, and embed custom AI chatbots on your website or app using...](https://apiant.ai/connections/innochat) Reviews ## What our customers say ## More from CRM in Cloud - [ **CRM in Cloud to Dungeons and Dragons (Alternate)** Open5e is a database of Dungeons and Dragons 5th Edition content drawn from the System Reference Document...](https://apiant.ai/connect/crm-in-cloud-to-dungeons-and-dragons-alternate) - [ **CRM in Cloud to ip-api** ip-api resolves an IP address or domain name to a physical location.](https://apiant.ai/connect/crm-in-cloud-to-ip-api) - [ **CRM in Cloud to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/crm-in-cloud-to-hubspot) - [ **CRM in Cloud to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/crm-in-cloud-to-salesforce) - [ **CRM in Cloud to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/crm-in-cloud-to-slack) - [ **CRM in Cloud to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/crm-in-cloud-to-google-sheets) ## More into innoChat - [ **HubSpot to innoChat** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-innochat) - [ **Salesforce to innoChat** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-innochat) - [ **Slack to innoChat** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-innochat) - [ **Google Sheets to innoChat** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-innochat) - [ **Gmail to innoChat** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-innochat) - [ **Google Calendar to innoChat** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-innochat) Questions ## CRM in Cloud and innoChat, answered ### ### What can start an automation from CRM in Cloud? Any of CRM in Cloud's 4 triggers in the catalog, including New or Updated Company, New or Updated Contact, New or Updated Lead and New or Updated Opportunity. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in innoChat when something happens in CRM in Cloud? Any of innoChat's 22 actions, including Send Message, Update agent, Update chatbot and Add agent. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from innoChat to CRM in Cloud? innoChat has no triggers in the catalog today, so automations start in CRM in Cloud. If you need the other direction, ask: your agent reads innoChat's API documentation and adds it. ### ### Do I have to build a connector for CRM in Cloud or innoChat? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use CRM in Cloud and innoChat without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.