Integration
Connect Coworks and Request Tracker (RT)
When Contact Updated fires in Coworks, your agent runs Create Ticket in Request Tracker (RT), or Ticket Created in Request Tracker (RT) to List CRM contacts and leads in Coworks. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Coworks and Request Tracker (RT) to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Coworks and Request Tracker (RT) can do together
From Coworks to Request Tracker (RT)
When Contact Updated in Coworks
then Create Ticket in Request Tracker (RT)
From Request Tracker (RT) to Coworks
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Coworks and Request Tracker (RT)
Triggers and actions 13 triggers · 25 actions
- Contact Updated
Triggers when a contact in your Coworks CRM is created or changed.
- CRM Entry Updated
Triggers when a CRM contact or lead is added or changed in Coworks.
- Lead Updated
Triggers when a lead in Coworks is created or changed, including changes to its status, custom fields, or any other returned detail.
- Member Deactivate
Triggered when a member is deactivated and is no longer an active member.
- Member Updated
Triggers when a member is added or any of a member's details change.
- New Checkin
Triggered when a new check-in is recorded for a member, visitor or passport holder in your Coworks community.
- New Contact
Triggered when a new contact is created in your Coworks CRM.
- New CRM Entry
Triggered when a new CRM entry, either a contact or a lead, is created.
- New Lead
Triggers when a new lead is created in the Coworks CRM.
- New Member
Triggered when a new member is created in your Coworks community.
- Get room occupancy
Returns the rooms at a campus with their occupancy, optionally limited to one room type.
- List active memberships
Returns the community's paid memberships, optionally limited to one status. Free subscriptions are not included.
- List checkins
Returns check-ins for your Coworks community, optionally filtered by campus, check-in type, date range or person name.
- List CRM contacts and leads
Returns the contacts and leads in your Coworks CRM, optionally filtered by campus, type, lead status, source and date.
- List members
Returns the members of your Coworks community, optionally narrowed to specific teams or a campus, and optionally including inactive members.
- List rooms
Returns the rooms at a campus, optionally narrowed to one room type.
- List teams
Returns the teams in your Coworks community, optionally narrowed by team, campus, or join date.
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Coworks
Coworks to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Coworks to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Coworks to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Coworks to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Coworks to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Coworks to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into Request Tracker (RT)
Google Drive to Request Tracker (RT)Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
Mailchimp to Request Tracker (RT)Mailchimp marketing automation and email platform.
Questions
Coworks and Request Tracker (RT), answered
What can start an automation from Coworks?
Any of Coworks's 10 triggers in the catalog, including Contact Updated, CRM Entry Updated, Lead Updated and Member Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Request Tracker (RT) when something happens in Coworks?
Any of Request Tracker (RT)'s 18 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Request Tracker (RT) to Coworks?
Yes. When something happens in Request Tracker (RT), your agent can act in Coworks too. This page covers both directions: Request Tracker (RT)'s triggers and Coworks's actions are listed here as well.
Do I have to build a connector for Coworks or Request Tracker (RT)?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Coworks and Request Tracker (RT) without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.