Integration
Connect COR and ManageEngine ServiceDesk Plus Cloud
When Create Brand fires in COR, your agent runs Add request task in ManageEngine ServiceDesk Plus Cloud, or New Problem in ManageEngine ServiceDesk Plus Cloud to Create Invoice in COR. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want COR and ManageEngine ServiceDesk Plus Cloud to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What COR and ManageEngine ServiceDesk Plus Cloud can do together
From COR to ManageEngine ServiceDesk Plus Cloud
When Create Brand in COR
then Add request task in ManageEngine ServiceDesk Plus Cloud
When Create Client in COR
then Add request note in ManageEngine ServiceDesk Plus Cloud
From ManageEngine ServiceDesk Plus Cloud to COR
When New Problem in ManageEngine ServiceDesk Plus Cloud
then Create Invoice in COR
When Trigger in ManageEngine ServiceDesk Plus Cloud
then Create Task in COR
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with COR and ManageEngine ServiceDesk Plus Cloud
Triggers and actions 14 triggers · 38 actions
Trigger
Create BrandTriggers when a new brand is created in COR.
Trigger
Create ClientTriggers when a new client is created in COR.
Trigger
Create HourTriggers when a new time entry is logged in COR.
Trigger
Create InvoiceTriggers when a new transaction is recorded in COR. COR has no separate invoice record, so this watches all transactions, invoices included; use the type field to tell them apart.
Trigger
Create ProductTriggers when a new product is created in COR.
Trigger
Create ProjectTriggers when a new project is created in COR.
Trigger
Create TaskTriggers when a new task is created in COR. Returns the new task's details.
Trigger
Create UserTriggers when a new user is created in COR.
Trigger
Updated ClientTriggers when an existing client is changed in COR.
Trigger
Updated ProjectTriggers when an existing project is updated in COR.
Trigger
Updated TaskTriggers when a task is changed, such as a new title, status, priority or deadline. Also fires when a new task appears.
Trigger
Updated UserTriggers when a user in COR is created or changed, such as their name, email, role, position or labels.
Action
Add brandCreates a new brand under a client in COR.
Action
Add teamCreates a new team in COR with a name and, optionally, a description and workspace. Returns the team that was created.
Action
Create ClientCreates a new client in COR with its company details and primary contact, and returns the new client's id.
Action
Create FeeCreates a fee for a client in COR, with its name, estimate and work order, and optional details such as dates, status and currency. Returns the new fee.
Action
Create HourLogs a time entry against a task in COR and returns the new entry's id.
Action
Create InvoiceCreates an invoice (a COR transaction) for the given date, total and currency, optionally linked to a client, and returns the new transaction.
Action
Create ProjectCreates a new project for a client in COR and returns the created project.
Action
Create TaskCreates a new task in COR, optionally within a project, and returns the created task.
Action
Delete ProjectDeletes a project in COR by its ID.
Action
Delete taskDeletes a task in COR by its ID.
Action
Find clients by nameReturns the clients whose name matches the specified name.
Action
Find projects by nameReturns the COR projects whose name matches the name you search for, including each project's client, project manager, status and budget details.
Action
Get clientReturns a single COR client by its id, including its business name, contact details, website and description.
Action
Get projectReturns a single COR project by its id, including its client, project manager, dates, status, budget figures and assigned labels. An error occurs if the project is not found.
Action
Get taskReturns a single COR task by its id, including its title, project, deadline, status and priority.
Action
List clientsReturns all clients in the COR account, optionally narrowed by filter criteria.
Action
List feesReturns the fees in the COR account, including each fee's name, estimate, status and dates.
Action
List hoursReturns the time entries logged in the COR account, optionally narrowed by date range, client, project, user, label or team, and sorted as you choose.
Action
List productsReturns all products in the COR account, each with its name, client and brand.
Action
List projectsReturns the company's projects, optionally narrowed by client, team, user, brand, product, dates, status, health or archived state.
Action
List tasksReturns the tasks in your COR account, optionally narrowed by project, project manager, status and other criteria, and sorted the way you choose.
Action
List teamsReturns the teams in the COR workspace, including each team's name and description.
Action
Update ProjectUpdates an existing project in COR, changing only the fields you fill in, and returns the updated project.
Action
Update TaskUpdates an existing task by its id, changing its title, project, description, deadline, status, priority or archived state, and returns the updated task.
Trigger
New ProblemTriggers when a new problem is created in ServiceDesk Plus Cloud.
Trigger
TriggerTriggers when a request is created or updated in ServiceDesk Plus Cloud.
Action
Add request noteAdds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.
Action
Add request taskAdds a task to an existing request in ServiceDesk Plus Cloud.
Action
Add request worklogAdds a worklog (time spent by a technician) to a ServiceDesk Plus request.
Action
Create RequestCreates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.
Action
Delete requestDeletes a request from ServiceDesk Plus Cloud.
Action
Find RequestFinds service desk requests whose chosen field matches a value, returning the matching requests.
Action
Get problemReturns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.
Action
Get requestReturns a single service desk request by its id, including its custom field values.
Action
Get request noteReturns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.
Action
Get request taskReturns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.
Action
Get request worklogReturns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.
Action
Invoke API CallCalls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.
Action
Update problemUpdates an existing problem in ServiceDesk Plus, changing only the fields you fill in.
Action
Update RequestUpdates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
COR and ManageEngine ServiceDesk Plus Cloud, answered
What can start an automation from COR?
Any of COR's 12 triggers in the catalog, including Create Brand, Create Client, Create Hour and Create Invoice. Describe the moment in plain language and your agent picks the right one.
What can your agent do in ManageEngine ServiceDesk Plus Cloud when something happens in COR?
Any of ManageEngine ServiceDesk Plus Cloud's 14 actions, including Create Request, Update problem, Update Request and Add request note. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from ManageEngine ServiceDesk Plus Cloud to COR?
Yes. When something happens in ManageEngine ServiceDesk Plus Cloud, your agent can act in COR too. This page covers both directions: ManageEngine ServiceDesk Plus Cloud's triggers and COR's actions are listed here as well.
Do I have to build a connector for COR or ManageEngine ServiceDesk Plus Cloud?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use COR and ManageEngine ServiceDesk Plus Cloud without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.