Connect Convirza and Loopy Loyalty

Both apps 41Convirza 25Loopy Loyalty 16

• Trigger
  New Call

  Triggers when a new tracked call is recorded.

• Action
  Add group

  Creates a new group (organizational unit) in your Convirza account under the parent group you choose.

• Action
  Add phone number

  Orders (purchases) a phone number from a carrier and reserves it in your Convirza inventory, returning the new number's id.

• Action
  Add SMS broadcast

  Creates an SMS broadcast that sends a message to selected contacts or contact lists, immediately or at a scheduled time.

• Action
  Delete group

  Deletes a group (organizational unit) in Convirza. The group's history is kept, but it no longer appears in active views.

• Action
  Delete SMS broadcast

  Cancels a scheduled SMS broadcast so it is not sent. Fails if the broadcast is scheduled within the next 15 minutes or has already been sent.

• Action
  Delete User

  Deletes a user.

• Action
  Find phone numbers

  Searches for phone numbers available to order or provision, by area code, exchange, digit pattern or rate center.

• Action
  Get AI voice agent

  Returns the full configuration of one AI voice agent, including its prompt, greeting, voice, phone number and knowledge base.

• Action
  Get Call

  Returns one tracked call, with its caller, campaign, routing and disposition details.

• Action
  Get group

  Returns the details of a single group (organizational unit), including its name, parent group, address and industry.

• Action
  Get Group Tree

  Returns the organization's group hierarchy.

• Action
  Get SMS broadcast

  Returns the details of one SMS broadcast, including its message, tracking number, recipients and next scheduled run.

• Action
  Get User

  Returns one user by ID.

• Action
  List Ad Sources

  Returns the advertising sources campaigns can be attributed to.

• Action
  List AI voice agents

  Returns the AI voice agents configured in the account, optionally filtered by status, group or search text.

• Action
  List Calls

  Returns tracked calls matching a date range and optional campaign, group, disposition and caller filters.

• Action
  List groups

  Returns the sub-groups under your organization's group (or a chosen parent group), optionally filtered by name or status.

• Action
  List media prompts

  Returns the call flow audio recordings (prompts, whispers and voicemails) available to a group and its parent groups.

• Action
  List phone numbers

  Returns the tracking phone numbers provisioned in your Convirza account, optionally filtered by area code, exchange or number pattern.

• Action
  List SMS broadcasts

  Returns SMS broadcasts with their status and delivery counts, optionally filtered by name, sender, status or date range (last 7 days by default).

• Action
  List SMS Conversations

  Returns SMS conversation threads, filterable by date range and search text.

• Action
  List Users

  Returns users in a group and its sub-groups, filterable by name, email and role.

• Action
  Update group

  Updates only the supplied details of an existing group (organizational unit), such as its name, address or industry.

• Action
  Update user

  Updates an existing Convirza user, changing only the details you fill in (name, email, role, status, group, ring-to number and permissions).

• Trigger
  Reward Earned

  Triggers when a customer earns a reward on their loyalty card.

• Trigger
  Reward Forfeited

  Triggers when a reward is forfeited because stamps were deducted from a customer's loyalty card.

• Action
  Add campaign

  Creates a new loyalty campaign (stamp card design) in Loopy Loyalty and returns its id.

• Action
  Add location

  Creates a new store location on your Loopy Loyalty account, used for location-based lock-screen messages on customer cards.

• Action
  Delete campaign

  Permanently deletes a loyalty campaign, invalidating all of its cards and data.

• Action
  Delete card

  Permanently deletes a customer's loyalty card and its data.

• Action
  Enroll Customer

  Enrolls a customer in a loyalty card programme and returns their new card ID and the link to install the card.

• Action
  Find a Customer

  Returns a customer's loyalty card by its card ID, including stamp and reward totals and the customer's details.

• Action
  Find a Customer by Unique Id

  Finds a customer's loyalty card by their email, phone or other unique value.

• Action
  Get campaign

  Returns a loyalty campaign's full details, including its rewards, design, locations and enrolment fields.

• Action
  Get card

  Returns a loyalty card by its ID, including the customer's details, stamp and reward progress, and optionally its rewards and events.

• Action
  List campaigns

  Returns all loyalty campaigns in the Loopy Loyalty account.

• Action
  List locations

  Returns all the store locations set up on your Loopy Loyalty account, with their names, addresses and coordinates.

• Action
  Send Individual Push Message

  Sends a push message to one customer's loyalty card.

• Action
  Send Push Messages

  Sends a push message to every holder of a campaign's loyalty card.

• Action
  Update campaign

  Updates an existing loyalty campaign's settings, such as its name, rewards, design, expiry and business details. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.