Connect ConvertFlow and ManageEngine ServiceDesk Plus Cloud

Both apps 30ConvertFlow 13ManageEngine ServiceDesk Plus Cloud 17

• Trigger
  Contact Created or Updated

  Triggers when a ConvertFlow contact is created or updated.

• Trigger
  New Campaign

  Triggers when a new campaign is created in ConvertFlow.

• Action
  Archive Campaign

  Archives a ConvertFlow campaign so visitors no longer see it.

• Action
  Create or Update Contact

  Creates a contact in ConvertFlow, or updates the existing contact with the same email.

• Action
  Delete Contact

  Permanently deletes a ConvertFlow contact by email address, for data compliance requests.

• Action
  Find Contact

  Finds ConvertFlow contacts by email address or contact ID.

• Action
  Get Campaign

  Returns one ConvertFlow campaign by ID, with its format, live state and page settings.

• Action
  Get Campaign Performance

  Returns performance metrics for one ConvertFlow campaign and its variants over a chosen timeframe.

• Action
  List Campaigns

  Returns the website's ConvertFlow campaigns, optionally filtered by status, one page at a time.

• Action
  List Segments

  Returns the website's ConvertFlow audience segments and their conditions, optionally filtered by name.

• Action
  List Websites

  Returns the websites your ConvertFlow API token can access, with their IDs and account names.

• Action
  Publish Campaign

  Publishes a ConvertFlow campaign's latest changes so visitors see them.

• Action
  Update Campaign

  Updates a ConvertFlow campaign's name, format, page path and SEO settings. Only the fields you fill in change.

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.