Integration
Connect Contrast and Request Tracker (RT)
When New Chat Message fires in Contrast, your agent runs Create Ticket in Request Tracker (RT), or Ticket Created in Request Tracker (RT) to Register Attendee to Recurring Event in Contrast. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Contrast and Request Tracker (RT) to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Contrast and Request Tracker (RT) can do together
From Contrast to Request Tracker (RT)
When New Chat Message in Contrast
then Create Ticket in Request Tracker (RT)
From Request Tracker (RT) to Contrast
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Contrast and Request Tracker (RT)
Triggers and actions 8 triggers · 23 actions
- Live Views
Triggers when an attendee watches a Contrast webinar live. Returns the viewer's name, email and how much of the video they watched.
- New Chat Message
Triggers when a viewer sends a chat message during a Contrast live session. Returns the message, the sender and the video.
- New Poll Vote
Triggers when a viewer votes in a poll during a Contrast webinar. Returns the question, the chosen answer and the voter.
- Registrations
Triggers when someone registers for a Contrast webinar. Returns the registrant's name, email and registration details.
- Replay Views
Triggers when an attendee watches the replay of a Contrast webinar. Returns the viewer's name, email and how much of the video they watched.
- List Events
Returns Contrast events, optionally for one channel and a start-date window.
- List Recurring Events
Returns the active Contrast recurring events, optionally for one channel.
- Register Attendee
Registers an attendee for a Contrast webinar and returns the new registration.
- Register Attendee to Recurring Event
Registers an attendee to a session of a Contrast recurring event (the next upcoming one unless a date is given).
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Add user
Create a user.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Contrast and Request Tracker (RT), answered
What can start an automation from Contrast?
Any of Contrast's 5 triggers in the catalog, including New Chat Message, New Poll Vote, Live Views and Registrations. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Request Tracker (RT) when something happens in Contrast?
Any of Request Tracker (RT)'s 19 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Request Tracker (RT) to Contrast?
Yes. When something happens in Request Tracker (RT), your agent can act in Contrast too. This page covers both directions: Request Tracker (RT)'s triggers and Contrast's actions are listed here as well.
Do I have to build a connector for Contrast or Request Tracker (RT)?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Contrast and Request Tracker (RT) without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.