Connect ContentStudio and ManageEngine ServiceDesk Plus Cloud

Both apps 31ContentStudio 14ManageEngine ServiceDesk Plus Cloud 17

• Trigger
  List Campaigns

  Lists campaigns (folders) in a workspace. Useful for getting campaign IDs to assign to posts.

• Trigger
  List Labels

  Lists labels in a workspace. Useful for getting label IDs to assign to posts.

• Trigger
  List Media

  Lists media assets in a workspace media library with filtering, search, and sort options.

• Trigger
  List Team Members

  Lists team members in a workspace. Useful for getting user IDs for approval workflows.

• Trigger
  List Workspaces

  Returns all workspaces you have access to so you can choose where to post.

• Action
  Add Campaign

  Create a new campaign in a workspace to group posts.

• Action
  Add Label

  Create a new label for organizing posts.

• Action
  Delete Campaign

  Delete a campaign.

• Action
  Delete Label

  Delete a label.

• Action
  Delete Workspace

  Delete a workspace.

• Action
  Update Campaign

  Update an existing campaign's details.

• Action
  Update Label

  Update an existing label's name or color.

• Action
  Update Workspace

  Update an existing workspace's settings.

• Action
  Upload Media

  Uploads a media file from URL into the workspace media library.

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.