Integration
Connect Contacts+ and HelpDesk
When something happens in Contacts+ or HelpDesk, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Contacts+ and HelpDesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Contacts+ and HelpDesk can do together
From Contacts+ to HelpDesk
When New Contact in Contacts+
then Add Canned Response in HelpDesk
When New Deleted Contact in Contacts+
then Add Followers to Ticket in HelpDesk
From HelpDesk to Contacts+
When New Message in a Ticket in HelpDesk
then Create Contact in Contacts+
When New Ticket in HelpDesk
then Create or Get Tag in Contacts+
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Contacts+ and HelpDesk
Triggers and actions 5 triggers · 33 actions
Trigger
New ContactTriggers when a contact is created or a business card is transcribed.
Trigger
New Deleted ContactTriggers when a contact is deleted.
Trigger
New TagTriggers when a tag is created on your account.
Action
Create ContactCreates a contact.
Action
Create or Get TagGets or creates a tag.
Action
Delete contactDelete a contact by id.
Action
Delete tagDelete a tag by id.
Action
Find CompanyFind a company by domain or email.
Action
Find ContactFind a contact by name, company, email, phone or any combination.
Action
Find PersonFind a person by email, phone or Twitter handle.
Action
Get contactRetrieve a single contact by id.
Action
Get TagFetches a private or team tag by ID.
Action
Remove Tag From ContactRemoves Tags from a contact.
Action
Tag ContactTags a contact.
Action
Update ContactUpdates a contact.
Action
Update tagEdit a tag (rename).
Trigger
New Message in a TicketTrigger
New TicketAction
Add Canned ResponseCreate a new canned response.
Action
Add Followers to TicketAction
Add Tags to TicketAction
Create TicketAction
Create Upload TransactionAction
Delete Canned ResponseDelete a canned response by ID.
Action
Delete TicketDelete a ticket by ID.
Action
Find TicketsAction
Get AgentRetrieve a single agent by ID.
Action
Get Canned ResponseRetrieve a single canned response by ID.
Action
Get TeamRetrieve a single team by ID.
Action
Get TicketRetrieve a single ticket by ID.
Action
List AgentsList all agents.
Action
List Canned ResponsesList all canned responses.
Action
List TeamsList all teams.
Action
Update AgentUpdate an existing agent by ID.
Action
Update Canned ResponseUpdate an existing canned response by ID.
Action
Update TeamUpdate an existing team by ID.
Action
Update Ticket / Send ReplyAction
Upload Attachment During Transaction
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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More into HelpDesk
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Questions
Contacts+ and HelpDesk, answered
What can start an automation from Contacts+?
Any of Contacts+'s 3 triggers in the catalog, including New Contact, New Deleted Contact and New Tag. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HelpDesk when something happens in Contacts+?
Any of HelpDesk's 20 actions, including Create Ticket, Create Upload Transaction, Update Agent and Update Canned Response. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HelpDesk to Contacts+?
Yes. When something happens in HelpDesk, your agent can act in Contacts+ too. This page covers both directions: HelpDesk's triggers and Contacts+'s actions are listed here as well.
Do I have to build a connector for Contacts+ or HelpDesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.