Integration
Connect ConnectWise Manage and Willo
When New Territory fires in ConnectWise Manage, your agent runs Add department in Willo, or List Users in Willo to Create Ticket Note in ConnectWise Manage. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ConnectWise Manage and Willo to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ConnectWise Manage and Willo can do together
From ConnectWise Manage to Willo
When New Territory in ConnectWise Manage
then Add department in Willo
From Willo to ConnectWise Manage
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ConnectWise Manage and Willo
Triggers and actions 6 triggers · 28 actions
- New Territory
Triggers when a new territory (called a location in the ConnectWise API) is added in ConnectWise Manage.
- New Ticket Note
Triggers when a new note is added to a ConnectWise Manage service ticket.
- New/Updated Contact
Triggers when a contact is created or updated in ConnectWise Manage.
- New/Updated Project
Triggers when a project is created or updated in ConnectWise Manage.
- New/Updated Ticket
Triggers when a service ticket is created or updated in ConnectWise Manage.
- Attach a File to a Record
Attaches a file from a URL to a ConnectWise Manage record such as a ticket, company, contact or project.
- Create Company
Creates a new company in ConnectWise Manage.
- Create Ticket Note
Adds a note to a ConnectWise Manage service ticket.
- Find Company
Finds a company in ConnectWise Manage by name and returns the first match.
- Find Contact
Finds a contact in ConnectWise Manage by email address.
- Find File
Finds a file attached to a ConnectWise Manage record (ticket, company, contact, project and so on), optionally by title.
- Find Ticket
Finds a service ticket in ConnectWise Manage by summary, returning the newest match.
- Update Company
Updates an existing company in ConnectWise Manage; only the fields you fill in are changed.
- Update Ticket
Updates an existing ConnectWise Manage service ticket; only the fields you fill in are changed.
- List Users
Triggers when a new user is added to your Willo account.
- Accept Candidate
Marks a participant in a Willo interview as Accepted and returns the updated participant. Can also update the participant's name, phone number and custom ID in the same step.
- Add department
Creates a new department in your Willo organisation and returns the department, including its key and branding.
- Add interview from template
Creates a new interview in Willo from one of your interview templates and returns the new interview.
- Create Company
Creates a new company as a child organisation under your Willo organisation, with the owner you name.
- Create Interview
Creates a new video interview in Willo with its questions, department, message templates and settings.
- Delete interview
Deletes an interview from your Willo account.
- Delete participant
Deletes a participant from Willo. Returns whether the deletion was confirmed.
- Get interview
Returns a Willo interview by its key, including its questions, owner, department, reviewers, message templates and settings. An error occurs if the interview is not found.
- Get participant
Returns a Willo participant (candidate) with their contact details, status, interview, department, scores and answers.
- Get user
Returns a Willo user's details, including email, full name, phone, role and status.
- Invite Someone
Invites a person to a Willo interview as a participant and returns the new participant with their invite link.
- List departments
Returns the departments in your Willo organisation, optionally filtered by name, owner email or owner.
- List interviews
Returns the interviews in your Willo account, optionally narrowed by department, owner or a search term, and sorted the way you choose.
- List message templates
Returns the message templates (email and SMS) in your Willo account, optionally filtered by title, type or trigger.
- List participants
Returns the participants in your Willo account, optionally narrowed to an interview, department or owner, or by a text search.
- List users
Returns the users in your Willo account with their key, email and full name.
- Reject Candidate
Rejects a candidate by setting the participant's status to Rejected, optionally updating their name, phone or custom ID.
- Update interview
Updates an existing interview's details, questions, reviewers, message templates and settings, changing only the values you provide. Returns the updated interview.
- Update participant
Updates a participant's name, phone, status (Accepted or Rejected) or your own reference ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
ConnectWise Manage and Willo, answered
What can start an automation from ConnectWise Manage?
Any of ConnectWise Manage's 5 triggers in the catalog, including New Territory, New Ticket Note, New/Updated Contact and New/Updated Project. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Willo when something happens in ConnectWise Manage?
Any of Willo's 19 actions, including Create Company, Create Interview, Update interview and Update participant. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Willo to ConnectWise Manage?
Yes. When something happens in Willo, your agent can act in ConnectWise Manage too. This page covers both directions: Willo's triggers and ConnectWise Manage's actions are listed here as well.
Do I have to build a connector for ConnectWise Manage or Willo?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use ConnectWise Manage and Willo without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.