Integration
Connect ConnectWise Manage and VideoDB
When New Territory fires in ConnectWise Manage, your agent runs Add Collection in VideoDB, or New Video Uploaded & Indexed in VideoDB to Create Ticket Note in ConnectWise Manage. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ConnectWise Manage and VideoDB to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ConnectWise Manage and VideoDB can do together
From ConnectWise Manage to VideoDB
When New Territory in ConnectWise Manage
then Add Collection in VideoDB
From VideoDB to ConnectWise Manage
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ConnectWise Manage and VideoDB
Triggers and actions 6 triggers · 30 actions
- New Territory
Triggers when a new territory (called a location in the ConnectWise API) is added in ConnectWise Manage.
- New Ticket Note
Triggers when a new note is added to a ConnectWise Manage service ticket.
- New/Updated Contact
Triggers when a contact is created or updated in ConnectWise Manage.
- New/Updated Project
Triggers when a project is created or updated in ConnectWise Manage.
- New/Updated Ticket
Triggers when a service ticket is created or updated in ConnectWise Manage.
- Attach a File to a Record
Attaches a file from a URL to a ConnectWise Manage record such as a ticket, company, contact or project.
- Create Company
Creates a new company in ConnectWise Manage.
- Create Ticket Note
Adds a note to a ConnectWise Manage service ticket.
- Find Company
Finds a company in ConnectWise Manage by name and returns the first match.
- Find Contact
Finds a contact in ConnectWise Manage by email address.
- Find File
Finds a file attached to a ConnectWise Manage record (ticket, company, contact, project and so on), optionally by title.
- Find Ticket
Finds a service ticket in ConnectWise Manage by summary, returning the newest match.
- Update Company
Updates an existing company in ConnectWise Manage; only the fields you fill in are changed.
- Update Ticket
Updates an existing ConnectWise Manage service ticket; only the fields you fill in are changed.
- New Video Uploaded & Indexed
Triggered when a new video is uploaded to a VideoDB collection.
- Add Collection
Creates a new VideoDB collection to organize videos and scope search.
- Add Overlay / Watermark
Places an image (logo or watermark) over a VideoDB video at a chosen time and position, and returns a stream URL for the result.
- Ask Video (Q&A)
Get the Q&A for a video.
- Auto-Chapter Video
Splits a video into scenes (chapters) using shot detection or fixed time segments. The job runs in the background; the result is available at the returned output URL.
- Auto-Dub Video
Starts an AI dubbing job that replaces a video's soundtrack with a version in another language, preserving the speaker's voice characteristics.
- Check Job Status
Checks the progress of a long-running VideoDB job (dubbing, generation, transcoding, indexing) and returns its status and, once finished, its result.
- Create Highlight Clip
Starts an AI clip-generation job on an indexed video from a natural-language prompt describing the moments to include.
- Delete Video
Permanently delete a video and all its metadata, transcripts and indexes from VideoDB.
- Find Video Moment
Searches one indexed video for the moments matching a spoken-word or visual query, returning each match's start and end time, text and score.
- Generate Image
Generates an image from a text prompt using VideoDB's AI generation. Generation runs asynchronously; the result returns a job id and an address to check for the finished image.
- Generate Subtitles
Generates subtitles for a video using VideoDB service.
- Generate Video
Starts an AI video generation job from a text prompt and saves the result to a collection.
- Generate Voice-Over
Converts text into AI-generated speech (a voice-over audio asset) in a VideoDB collection. Generation runs as a job; check its result with Check Job Status or a callback URL.
- Get Collection
Retrieve the details of one VideoDB collection by its id.
- Get Meeting Assets
Get a meeting recording's status and recorded video URL.
- Get Transcript
Get the transcript of a video.
- Get Video Metadata
Get metadata for a video.
- List Collections
Retrieve all collections in your VideoDB account, including the default collection.
- List Videos
Lists the videos in a VideoDB collection.
- Summarize Video
Asks VideoDB's AI to summarize a video using your own instructions. Summarization usually runs as a background job: use Check Job Status with the returned job id to fetch the finished summary.
- Upload & Index Video
Uploads a video from a URL into a VideoDB collection, waits for the upload to finish, then starts indexing it (spoken words by default) and returns the indexing job.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
ConnectWise Manage and VideoDB, answered
What can start an automation from ConnectWise Manage?
Any of ConnectWise Manage's 5 triggers in the catalog, including New Territory, New Ticket Note, New/Updated Contact and New/Updated Project. Describe the moment in plain language and your agent picks the right one.
What can your agent do in VideoDB when something happens in ConnectWise Manage?
Any of VideoDB's 21 actions, including Create Highlight Clip, Upload & Index Video, Add Collection and Add Overlay / Watermark. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from VideoDB to ConnectWise Manage?
Yes. When something happens in VideoDB, your agent can act in ConnectWise Manage too. This page covers both directions: VideoDB's triggers and ConnectWise Manage's actions are listed here as well.
Do I have to build a connector for ConnectWise Manage or VideoDB?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use ConnectWise Manage and VideoDB without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.