Integration
Connect ConnectWise Manage to Pointerpro
When New Territory fires in ConnectWise Manage, your agent runs Add contact in Pointerpro. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ConnectWise Manage and Pointerpro to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ConnectWise Manage can start in Pointerpro
When New Territory in ConnectWise Manage
then Add contact in Pointerpro
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ConnectWise Manage and Pointerpro
Triggers and actions 5 triggers · 25 actions
- New Territory
Triggers when a new territory (called a location in the ConnectWise API) is added in ConnectWise Manage.
- New Ticket Note
Triggers when a new note is added to a ConnectWise Manage service ticket.
- New/Updated Contact
Triggers when a contact is created or updated in ConnectWise Manage.
- New/Updated Project
Triggers when a project is created or updated in ConnectWise Manage.
- New/Updated Ticket
Triggers when a service ticket is created or updated in ConnectWise Manage.
- Attach a File to a Record
Attaches a file from a URL to a ConnectWise Manage record such as a ticket, company, contact or project.
- Create Company
Creates a new company in ConnectWise Manage.
- Create Ticket Note
Adds a note to a ConnectWise Manage service ticket.
- Find Company
Finds a company in ConnectWise Manage by name and returns the first match.
- Find Contact
Finds a contact in ConnectWise Manage by email address.
- Find File
Finds a file attached to a ConnectWise Manage record (ticket, company, contact, project and so on), optionally by title.
- Find Ticket
Finds a service ticket in ConnectWise Manage by summary, returning the newest match.
- Update Company
Updates an existing company in ConnectWise Manage; only the fields you fill in are changed.
- Update Ticket
Updates an existing ConnectWise Manage service ticket; only the fields you fill in are changed.
- Add contact
Creates a contact in Pointerpro, or updates the existing contact with the same email address.
- Add contact list
Creates a new contact list in Pointerpro.
- Add contacts to contact list
Adds one or more contacts to one or more Pointerpro contact lists.
- Add user
Creates a user in your Pointerpro team with the given name, email, role and permissions.
- Delete contact
Deletes a contact from your Pointerpro account.
- Delete contact list
Deletes a contact list from your Pointerpro account.
- Get contact
Returns a single contact (respondent) by its unique identifier, including name, email, language and custom fields.
- Get contact list
Returns a contact list's name, integration id and unique identifier.
- Get survey
Returns a survey (questionnaire) with its question blocks, questions, custom fields, outcomes and formulas.
- Get survey response
Returns a single survey response, including the respondent, each question's answer, scores and outcomes.
- List contacts in contact list
Returns the contacts that belong to a Pointerpro contact list.
- List survey responses
Returns the responses submitted to a survey, optionally limited to a date range.
- Send email invitation
Sends a Pointerpro survey email invitation to one or more contacts.
- Send report email
Emails a Pointerpro report, generated from a report template for a given survey response.
- Update Contact
Updates an existing Pointerpro contact's name, email, language and other details.
- Update contact list
Updates the name or integration ID of an existing Pointerpro contact list.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
ConnectWise Manage and Pointerpro, answered
What can start an automation from ConnectWise Manage?
Any of ConnectWise Manage's 5 triggers in the catalog, including New Territory, New Ticket Note, New/Updated Contact and New/Updated Project. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Pointerpro when something happens in ConnectWise Manage?
Any of Pointerpro's 16 actions, including Send email invitation, Send report email, Update Contact and Update contact list. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Pointerpro to ConnectWise Manage?
Pointerpro has no triggers in the catalog today, so automations start in ConnectWise Manage. If you need the other direction, ask: your agent reads Pointerpro's API documentation and adds it.
Do I have to build a connector for ConnectWise Manage or Pointerpro?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use ConnectWise Manage and Pointerpro without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.