Integration
Connect ConnectWise Manage and Knack
When New Territory fires in ConnectWise Manage, your agent runs Create Record in Knack, or New View Record in Knack to Attach a File to a Record in ConnectWise Manage. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ConnectWise Manage and Knack to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ConnectWise Manage and Knack can do together
From ConnectWise Manage to Knack
When New Territory in ConnectWise Manage
then Create Record in Knack
From Knack to ConnectWise Manage
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ConnectWise Manage and Knack
Triggers and actions 6 triggers · 20 actions
- New Territory
Triggers when a new territory (called a location in the ConnectWise API) is added in ConnectWise Manage.
- New Ticket Note
Triggers when a new note is added to a ConnectWise Manage service ticket.
- New/Updated Contact
Triggers when a contact is created or updated in ConnectWise Manage.
- New/Updated Project
Triggers when a project is created or updated in ConnectWise Manage.
- New/Updated Ticket
Triggers when a service ticket is created or updated in ConnectWise Manage.
- Attach a File to a Record
Attaches a file from a URL to a ConnectWise Manage record such as a ticket, company, contact or project.
- Create Company
Creates a new company in ConnectWise Manage.
- Create Ticket Note
Adds a note to a ConnectWise Manage service ticket.
- Find Company
Finds a company in ConnectWise Manage by name and returns the first match.
- Find Contact
Finds a contact in ConnectWise Manage by email address.
- Find File
Finds a file attached to a ConnectWise Manage record (ticket, company, contact, project and so on), optionally by title.
- Find Ticket
Finds a service ticket in ConnectWise Manage by summary, returning the newest match.
- Update Company
Updates an existing company in ConnectWise Manage; only the fields you fill in are changed.
- Update Ticket
Updates an existing ConnectWise Manage service ticket; only the fields you fill in are changed.
- New View Record
Fires when a new record appears in a Knack page view — polls a view's records (respects the view's access control and filters), the view-based counterpart to New Record.
- Create Record
Add a new record to a Knack object. Provide field values as a JSON object keyed by field key (e.g. field_1).
- Create View Record
create a record through a view, including inserting a connected record (view-based)
- Delete Record
Delete a record from a Knack object by ID.
- Delete View Record
delete a record through a view (view-based)
- Get Record
Retrieve a single record by ID from a Knack object.
- Get View Record
Retrieve a single record through a page view by its ID — returns only the fields exposed by the view and respects the view's access control, the view-based counterpart to Get Record.
- List Records
Retrieve records from a Knack object, with optional paging and filters.
- List View Records
retrieve records through a view (view-based, applies view permissions/filters)
- Update Record
Update an existing record in a Knack object by ID.
- Update View Record
update a record through a view (view-based)
- Upload File or Image
upload a file or image asset to associate with a record field
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from ConnectWise Manage
ConnectWise Manage to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
ConnectWise Manage to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
ConnectWise Manage to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
ConnectWise Manage to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
ConnectWise Manage to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
ConnectWise Manage to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into Knack
ActiveCampaign to KnackActiveCampaign is a marketing automation, email marketing, and CRM platform.
Asana to KnackAsana is a collaborative information manager for workspace.
JIRA to KnackAtlassian JIRA Cloud — issue tracking and project management.
SendGrid to KnackSendGrid by Twilio — email delivery and marketing platform.
JotForm to KnackJotForm is a web-based WYSIWYG form builder. Create forms, integrate them into your site, and collect...
Capsule CRM to KnackCapsule is an online hosted CRM system for individuals, small businesses and sales teams wanting a simple...
Questions
ConnectWise Manage and Knack, answered
What can start an automation from ConnectWise Manage?
Any of ConnectWise Manage's 5 triggers in the catalog, including New Territory, New Ticket Note, New/Updated Contact and New/Updated Project. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Knack when something happens in ConnectWise Manage?
Any of Knack's 11 actions, including Create Record, Create View Record, Update Record and Update View Record. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Knack to ConnectWise Manage?
Yes. When something happens in Knack, your agent can act in ConnectWise Manage too. This page covers both directions: Knack's triggers and ConnectWise Manage's actions are listed here as well.
Do I have to build a connector for ConnectWise Manage or Knack?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use ConnectWise Manage and Knack without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.