Integration
Connect ConnectWise Manage and Cyberimpact
When New Territory fires in ConnectWise Manage, your agent runs Add a New Group in Cyberimpact, or New Group in Cyberimpact to Create Ticket Note in ConnectWise Manage. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ConnectWise Manage and Cyberimpact to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ConnectWise Manage and Cyberimpact can do together
From ConnectWise Manage to Cyberimpact
When New Territory in ConnectWise Manage
then Add a New Group in Cyberimpact
From Cyberimpact to ConnectWise Manage
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ConnectWise Manage and Cyberimpact
Triggers and actions 8 triggers · 24 actions
- New Territory
Triggers when a new territory (called a location in the ConnectWise API) is added in ConnectWise Manage.
- New Ticket Note
Triggers when a new note is added to a ConnectWise Manage service ticket.
- New/Updated Contact
Triggers when a contact is created or updated in ConnectWise Manage.
- New/Updated Project
Triggers when a project is created or updated in ConnectWise Manage.
- New/Updated Ticket
Triggers when a service ticket is created or updated in ConnectWise Manage.
- Attach a File to a Record
Attaches a file from a URL to a ConnectWise Manage record such as a ticket, company, contact or project.
- Create Company
Creates a new company in ConnectWise Manage.
- Create Ticket Note
Adds a note to a ConnectWise Manage service ticket.
- Find Company
Finds a company in ConnectWise Manage by name and returns the first match.
- Find Contact
Finds a contact in ConnectWise Manage by email address.
- Find File
Finds a file attached to a ConnectWise Manage record (ticket, company, contact, project and so on), optionally by title.
- Find Ticket
Finds a service ticket in ConnectWise Manage by summary, returning the newest match.
- Update Company
Updates an existing company in ConnectWise Manage; only the fields you fill in are changed.
- Update Ticket
Updates an existing ConnectWise Manage service ticket; only the fields you fill in are changed.
- New Group
Triggers when a new group is added to your Cyberimpact account.
- New Group Member
Triggers when a member is added to the chosen group.
- New Member
Triggers when a new member is added to your Cyberimpact account.
- Add a New Group
Creates a new static group in your Cyberimpact account.
- Add a New Member
Adds a new member (contact) to your Cyberimpact account, optionally placing them in groups.
- Delete group
Deletes a group from your Cyberimpact account.
- Delete member
Permanently deletes a member from your Cyberimpact account, identified by email address or member ID.
- Find Member
Finds an existing member by member ID or email address and returns their details.
- Get group
Returns a single group's details, including its title, visibility and member and mailing counts.
- Get mailing
Returns a mailing's details, content and delivery statistics by its ID.
- List custom fields
Returns every custom field defined in your Cyberimpact account, with its id, name and type.
- List groups
Returns all groups in the Cyberimpact account, with member and mailing counts.
- List mailings
Returns the sent mailings in your Cyberimpact account (archived mailings are not included), optionally filtered by group.
- List members
Returns the members in your Cyberimpact account, optionally filtered by status and by the dates they joined or were last updated.
- Opt-In a Member
Sends an opt-in confirmation email to an address, creating the member if needed and adding them to the given groups.
- Remove member from group
Removes a member from one of your groups. The member stays in your account.
- Update a Member
Updates the given fields of an existing member, found by member ID or email address; fields left blank are unchanged.
- Update group
Updates the title or public visibility of an existing group. Fields left blank are not changed. Dynamic groups cannot be edited.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
ConnectWise Manage and Cyberimpact, answered
What can start an automation from ConnectWise Manage?
Any of ConnectWise Manage's 5 triggers in the catalog, including New Territory, New Ticket Note, New/Updated Contact and New/Updated Project. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Cyberimpact when something happens in ConnectWise Manage?
Any of Cyberimpact's 15 actions, including Update a Member, Update group, Add a New Group and Add a New Member. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Cyberimpact to ConnectWise Manage?
Yes. When something happens in Cyberimpact, your agent can act in ConnectWise Manage too. This page covers both directions: Cyberimpact's triggers and ConnectWise Manage's actions are listed here as well.
Do I have to build a connector for ConnectWise Manage or Cyberimpact?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use ConnectWise Manage and Cyberimpact without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.