--- title: "Connect ConfigCat and Zoho FSM - APIANT.ai" description: "When \"Feature Flag & Setting value changed\" fires in ConfigCat, your agent runs \"Add contact\" in Zoho FSM." canonical: "https://apiant.ai/connect/configcat-to-zoho-fsm" --- # Connect ConfigCat and Zoho FSM When **Feature Flag & Setting value changed** fires in [ConfigCat](https://apiant.ai/connections/configcat), your agent runs **Add contact** in [Zoho FSM](https://apiant.ai/connections/zoho-fsm), or **New Module Entry** in Zoho FSM to **Add Config** in ConfigCat. Describe the whole flow and it is built, tested on every scenario and kept running. ConfigCat **1** trigger ConfigCat **28** actions Zoho FSM **3** triggers Zoho FSM **13** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want ConfigCat and Zoho FSM to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What ConfigCat and Zoho FSM can do together ### From ConfigCat to Zoho FSM - When **Feature Flag & Setting value changed** in ConfigCat then **Add contact** in Zoho FSM - When **Feature Flag & Setting value changed** in ConfigCat then **Add work order** in Zoho FSM ### From Zoho FSM to ConfigCat - When **New Module Entry** in Zoho FSM then **Add Config** in ConfigCat - When **New/Updated Module Entry** in Zoho FSM then **Add Flag** in ConfigCat Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with ConfigCat and Zoho FSM ## Triggers and actions 4 triggers · 41 actions - Trigger **Feature Flag & Setting value changed** Triggers when a ConfigCat Feature Flag or Setting value is changed. - Action **Add Config** Create a new config within a product. - Action **Add Flag** Create a new feature flag or setting within a config. - Action **Add Segment** Create a new segment within a product. - Action **Add Tag** Create a new tag within a product. - Action **Delete Config** Delete a config. - Action **Delete Flag** Delete a feature flag or setting. - Action **Delete Segment** Delete a segment. - Action **Delete Tag** Delete a tag. - Action **Get Config** Get a single config by id. - Action **Get Environment** Get a single environment by id. - Action **Get Flag** Get a single feature flag or setting by id. - Action **Get Flag value** Get the current served value of a feature flag or setting in an environment. - Action **Get Product** Get a single product by id. - Action **Get Segment** Get a single segment by id. - Action **Get Tag** Get a single tag by id. - Action **List Configs** List all configs (SDK config bundles) within a product. - Action **List Environments** List all environments within a product. - Action **List Flags** List all feature flags and settings within a config. - Action **List Organizations** List all organizations the caller has access to. - Action **List Products** List all products the caller has access to. - Action **List Segments** List all segments within a product. - Action **List Tags** List all tags within a product. - Action **Update Config** Update a config's name/description/order. - Action **Update Environment** Update an environment's name/color/description. - Action **Update Flag** Update a feature flag or setting's metadata (name, hint, tags). - Action **Update Flag value** Update (turn on/off, change served value or targeting) a feature flag or setting's value in an environment. - Action **Update Segment** Update a segment's name/rules. - Action **Update Tag** Update a tag's name/color. - Trigger **New Module Entry** Triggers when a new record is created in the chosen Zoho FSM module, such as a work order, request or contact. - Trigger **New/Updated Module Entry** Triggers when a record in the chosen Zoho FSM module is created or updated. - Trigger **Updated Module Entry** Triggers when an existing record in the chosen Zoho FSM module is changed. - Action **Add asset** Creates a new asset in Zoho FSM, optionally linked to a part, contact and company. - Action **Add company** Creates a new company record in Zoho FSM. - Action **Add contact** Creates a new contact in Zoho FSM and returns its id. - Action **Add estimate** Creates a new estimate in Zoho FSM for a contact and company, with optional service and part line items. - Action **Add note** Adds a note to a request, estimate, work order, service appointment, contact or asset record. - Action **Add request** Creates a new service request in Zoho FSM for a contact or company. - Action **Add service appointment** Creates a service appointment for line items of an existing work order in Zoho FSM, scheduled for the given start and end time. - Action **Add work order** Creates a new work order in Zoho FSM with its service line items, customer and addresses. - Action **Create Module Entry** Creates a new record in any Zoho FSM module (Companies, Contacts, Assets, Requests, Work Orders and more) from the field values you supply. - Action **Find Module Entry** Finds records in a Zoho FSM module (such as Contacts, Companies or Work Orders) whose chosen field matches a search value. - Action **Get Related Records** Returns the records related to a Zoho FSM record, such as the notes, work orders or service appointments linked to a contact. - Action **Update Module Entry** Updates an existing record in a Zoho FSM module, such as a company, contact, asset, request or work order, with the field values you supply. - Action **Update work order** Updates an existing work order in Zoho FSM, such as its summary, contact, company, addresses or service line items. ## Each app on its own - [ **ConfigCat** 10 minutes trainable feature flag and configuration management service with unlimited team size, awesome...](https://apiant.ai/connections/configcat) - [ **Zoho FSM** Zoho FSM helps you manage work orders, streamline operations and run your field service business efficiently.](https://apiant.ai/connections/zoho-fsm) Reviews ## What our customers say ## More from ConfigCat - [ **ConfigCat to Flokzu** Flokzu is a powerful cloud BPM suite, made agile & friendly!](https://apiant.ai/connect/configcat-to-flokzu) - [ **ConfigCat to Geocode.xyz** Geocode.xyz is a worldwide geocoding service.](https://apiant.ai/connect/configcat-to-geocode-xyz) - [ **ConfigCat to New Relic Insights** New Relic Insights is a real-time analytics platform that collects metrics directly from your live...](https://apiant.ai/connect/configcat-to-new-relic-insights) - [ **ConfigCat to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/configcat-to-hubspot) - [ **ConfigCat to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/configcat-to-salesforce) - [ **ConfigCat to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/configcat-to-slack) ## More into Zoho FSM - [ **HubSpot to Zoho FSM** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zoho-fsm) - [ **Salesforce to Zoho FSM** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zoho-fsm) - [ **Slack to Zoho FSM** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zoho-fsm) - [ **Google Sheets to Zoho FSM** Google Sheets](https://apiant.ai/connect/google-sheets-to-zoho-fsm) - [ **Gmail to Zoho FSM** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zoho-fsm) - [ **Google Calendar to Zoho FSM** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zoho-fsm) Questions ## ConfigCat and Zoho FSM, answered ### ### What can start an automation from ConfigCat? Any of ConfigCat's 1 trigger in the catalog, including Feature Flag & Setting value changed. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zoho FSM when something happens in ConfigCat? Any of Zoho FSM's 13 actions, including Create Module Entry, Update Module Entry, Update work order and Add asset. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zoho FSM to ConfigCat? Yes. When something happens in Zoho FSM, your agent can act in ConfigCat too. This page covers both directions: Zoho FSM's triggers and ConfigCat's actions are listed here as well. ### ### Do I have to build a connector for ConfigCat or Zoho FSM? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use ConfigCat and Zoho FSM without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.