---
title: "Connect ComplyCube and Help Scout - APIANT.ai"
description: "When \"Check Completed\" fires in ComplyCube, your agent runs \"Add Customer Email\" in Help Scout."
canonical: "https://apiant.ai/connect/complycube-to-help-scout"
---

# Connect ComplyCube and Help Scout

When **Check Completed** fires in [ComplyCube](https://apiant.ai/connections/complycube), your agent runs **Add Customer Email** in [Help Scout](https://apiant.ai/connections/help-scout), or **New Conversation** in Help Scout to **Add Note** in ComplyCube. Describe the whole flow and it is built, tested on every scenario and kept running.

ComplyCube **2** triggers ComplyCube **39** actions Help Scout **4** triggers Help Scout **19** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want ComplyCube and Help Scout to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What ComplyCube and Help Scout can do together

### From ComplyCube to Help Scout

- When **Check Completed** in ComplyCube then **Add Customer Email** in Help Scout
- When **New Event** in ComplyCube then **Create Customer** in Help Scout

### From Help Scout to ComplyCube

- When **New Conversation** in Help Scout then **Add Note** in ComplyCube
- When **New Customer** in Help Scout then **Create Client** in ComplyCube

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with ComplyCube and Help Scout

## Triggers and actions 6 triggers · 58 actions

- Trigger

**Check Completed**

Triggers when a new check is received.

- Trigger

**New Event**

Triggers when a new event is received.

- Action

**Add Note**

Add a note to a client for investigations, reviews, or compliance reporting.

- Action

**Create Address**

Creates a new address for a client.

- Action

**Create Check**

Create a verification check (identity, document, AML, or other check type) against a client.

- Action

**Create Client**

Updates clients details using the given input.

- Action

**Create Document**

Creates a new document for a client.

- Action

**Create Session**

Creates a verification session link using workflow templates.

- Action

**Delete Address**

Deletes an existing address.

- Action

**Delete Client**

Deletes an existing client.

- Action

**Delete Document**

Deletes an existing document.

- Action

**Delete Note**

Delete a note.

- Action

**Find Addresses**

Search and verify an address for KYC address checks.

- Action

**Find Companies**

Search for companies by name or registration details for KYB checks.

- Action

**Generate Check Report**

Generate a PDF report for a specific check.

- Action

**Generate Client Report**

Generate a PDF report summarizing a client's compliance record.

- Action

**Generate Session Report**

Generates a session report PDF and returns it as a file for use in later Zap steps.

- Action

**Generate Token**

Generate an SDK token to securely authenticate a frontend user session.

- Action

**Get Address**

Retrieves an address using "Address ID".

- Action

**Get Check Results**

Retrieves a check's results using "Check ID".

- Action

**Get Client**

Retrieves a client's results using "Client ID".

- Action

**Get Company Details**

Retrieve detailed information about a company by its ID.

- Action

**Get Document**

Retrieves a document using "Document ID".

- Action

**Get Live Photo**

Retrieve a client's live photo by ID.

- Action

**Get Note**

Retrieve a note by ID.

- Action

**Get Risk Profile**

Retrieve a client's AML risk profile and score.

- Action

**Get Session Results**

Retrieves a session's results using "Session ID".

- Action

**List Addresses**

List addresses linked to a client.

- Action

**List Checks**

List checks performed on a client.

- Action

**List Clients**

List clients with optional filters and pagination.

- Action

**List Documents**

List documents linked to a client.

- Action

**List Live Photos**

List a client's live photos.

- Action

**List Notes**

List notes linked to a client.

- Action

**List Workflow Sessions**

List a client's workflow sessions.

- Action

**Update Address**

Updates an existing address.

- Action

**Update Check**

Update an existing check's parameters.

- Action

**Update Client**

Updates clients details using the given input.

- Action

**Update Document**

Updates an existing document.

- Action

**Update Note**

Update an existing note.

- Action

**Upload Document Image**

Uploads an image attachment (front or back) to an existing document.

- Action

**Upload Live Photo**

Upload a client's live photo (selfie) for biometric identity and liveness verification.

- Trigger

**New Conversation**

Polls for newly created conversations across mailboxes.

- Trigger

**New Customer**

Polls for newly created customers.

- Trigger

**New Mailbox**

Polls for newly created mailboxes.

- Trigger

**New User**

Polls for newly added users (team members).

- Action

**Add Customer Email**

Add an email address to a customer.

- Action

**Create Customer**

Create a new customer record.

- Action

**Create Note**

Add an internal note thread to a conversation.

- Action

**Create Thread (Reply)**

Add a reply thread to an existing conversation.

- Action

**Delete Conversation**

Delete a conversation by ID.

- Action

**Get Conversation**

Retrieve a single conversation by ID.

- Action

**Get Customer**

Retrieve a single customer by ID.

- Action

**Get Mailbox**

Retrieve a single mailbox by ID.

- Action

**Get User**

Retrieve a single user by ID.

- Action

**List Conversations**

List conversations, optionally filtered by mailbox, status, tag, or query.

- Action

**List Conversation Threads**

List all threads on a conversation.

- Action

**List Customers**

List customers, optionally filtered by email, mailbox, or query.

- Action

**List Mailboxes**

List all mailboxes in the account.

- Action

**List Mailbox Folders**

List the folders within a mailbox.

- Action

**List Tags**

List all tags in the account.

- Action

**List Users**

List all users (team members) in the account.

- Action

**Update Conversation**

Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

- Action

**Update Conversation Tags**

Replace the tags on a conversation.

- Action

**Update Customer**

Update a customer's profile fields.

## Each app on its own

- [ **ComplyCube** ComplyCube is an all-in-one identity verification, KYC and anti-money laundering compliance platform for...](https://apiant.ai/connections/complycube)
- [ **Help Scout** Help Scout is a help desk and shared inbox platform for customer support teams.](https://apiant.ai/connections/help-scout)

Reviews

## What our customers say

## More from ComplyCube

- [ **ComplyCube to Azure Sql** Managed cloud SQL Server database service for storing, querying, and managing relational data at scale.](https://apiant.ai/connect/complycube-to-azure-sql)
- [ **ComplyCube to GamerPower** GamerPower tracks live game giveaways, free game keys, loot drops and beta access across PC, console and...](https://apiant.ai/connect/complycube-to-gamerpower)
- [ **ComplyCube to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/complycube-to-hubspot)
- [ **ComplyCube to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/complycube-to-salesforce)
- [ **ComplyCube to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/complycube-to-slack)
- [ **ComplyCube to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/complycube-to-google-sheets)

## More into Help Scout

- [ **ActiveCampaign to Help Scout** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-help-scout)
- [ **Beanstalk to Help Scout** Beanstalk is a code hosting and deployment workflow tool for Git and Subversion.](https://apiant.ai/connect/beanstalk-to-help-scout)
- [ **BigML to Help Scout** BigML is a machine learning platform for building, evaluating, and running predictive models.](https://apiant.ai/connect/bigml-to-help-scout)
- [ **Caspio to Help Scout** Caspio is a low-code database platform for building online database applications.](https://apiant.ai/connect/caspio-to-help-scout)
- [ **Cliniko to Help Scout** Cliniko is a practice management platform — manage patients, appointments, invoices, contacts, and...](https://apiant.ai/connect/cliniko-to-help-scout)
- [ **CNBC to Help Scout** Get the latest business news, stock market, financial and earnings stories from CNBC's public RSS feeds.](https://apiant.ai/connect/cnbc-to-help-scout)

Questions

## ComplyCube and Help Scout, answered

###

### What can start an automation from ComplyCube?

Any of ComplyCube's 2 triggers in the catalog, including Check Completed and New Event. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Help Scout when something happens in ComplyCube?

Any of Help Scout's 19 actions, including Create Customer, Create Note, Create Thread (Reply) and Update Conversation. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Help Scout to ComplyCube?

Yes. When something happens in Help Scout, your agent can act in ComplyCube too. This page covers both directions: Help Scout's triggers and ComplyCube's actions are listed here as well.

###

### Do I have to build a connector for ComplyCube or Help Scout?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use ComplyCube and Help Scout without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
