--- title: "Connect ComplyCube and Freshdesk - APIANT.ai" description: "When \"Check Completed\" fires in ComplyCube, your agent runs \"Add Note to Ticket\" in Freshdesk, or \"New Company\" in Freshdesk to \"Add Note\" in ComplyCube." canonical: "https://apiant.ai/connect/complycube-to-freshdesk" --- # Connect ComplyCube and Freshdesk When **Check Completed** fires in [ComplyCube](https://apiant.ai/connections/complycube), your agent runs **Add Note to Ticket** in [Freshdesk](https://apiant.ai/connections/freshdesk), or **New Company** in Freshdesk to **Add Note** in ComplyCube. Describe the whole flow and it is built, tested on every scenario and kept running. ComplyCube **2** triggers ComplyCube **39** actions Freshdesk **3** triggers Freshdesk **21** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want ComplyCube and Freshdesk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What ComplyCube and Freshdesk can do together ### From ComplyCube to Freshdesk - When **Check Completed** in ComplyCube then **Add Note to Ticket** in Freshdesk - When **New Event** in ComplyCube then **Create Contact** in Freshdesk ### From Freshdesk to ComplyCube - When **New Company** in Freshdesk then **Add Note** in ComplyCube - When **New Contact** in Freshdesk then **Create Client** in ComplyCube Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with ComplyCube and Freshdesk ## Triggers and actions 5 triggers · 60 actions - Trigger **Check Completed** Triggers when a new check is received. - Trigger **New Event** Triggers when a new event is received. - Action **Add Note** Add a note to a client for investigations, reviews, or compliance reporting. - Action **Create Address** Creates a new address for a client. - Action **Create Check** Create a verification check (identity, document, AML, or other check type) against a client. - Action **Create Client** Updates clients details using the given input. - Action **Create Document** Creates a new document for a client. - Action **Create Session** Creates a verification session link using workflow templates. - Action **Delete Address** Deletes an existing address. - Action **Delete Client** Deletes an existing client. - Action **Delete Document** Deletes an existing document. - Action **Delete Note** Delete a note. - Action **Find Addresses** Search and verify an address for KYC address checks. - Action **Find Companies** Search for companies by name or registration details for KYB checks. - Action **Generate Check Report** Generate a PDF report for a specific check. - Action **Generate Client Report** Generate a PDF report summarizing a client's compliance record. - Action **Generate Session Report** Generates a session report PDF and returns it as a file for use in later Zap steps. - Action **Generate Token** Generate an SDK token to securely authenticate a frontend user session. - Action **Get Address** Retrieves an address using "Address ID". - Action **Get Check Results** Retrieves a check's results using "Check ID". - Action **Get Client** Retrieves a client's results using "Client ID". - Action **Get Company Details** Retrieve detailed information about a company by its ID. - Action **Get Document** Retrieves a document using "Document ID". - Action **Get Live Photo** Retrieve a client's live photo by ID. - Action **Get Note** Retrieve a note by ID. - Action **Get Risk Profile** Retrieve a client's AML risk profile and score. - Action **Get Session Results** Retrieves a session's results using "Session ID". - Action **List Addresses** List addresses linked to a client. - Action **List Checks** List checks performed on a client. - Action **List Clients** List clients with optional filters and pagination. - Action **List Documents** List documents linked to a client. - Action **List Live Photos** List a client's live photos. - Action **List Notes** List notes linked to a client. - Action **List Workflow Sessions** List a client's workflow sessions. - Action **Update Address** Updates an existing address. - Action **Update Check** Update an existing check's parameters. - Action **Update Client** Updates clients details using the given input. - Action **Update Document** Updates an existing document. - Action **Update Note** Update an existing note. - Action **Upload Document Image** Uploads an image attachment (front or back) to an existing document. - Action **Upload Live Photo** Upload a client's live photo (selfie) for biometric identity and liveness verification. - Trigger **New Company** Triggers when a new company is created. - Trigger **New Contact** Triggers when a new contact is created. - Trigger **New Ticket** Triggers when a new ticket is created. - Action **Add Note to Ticket** Adds a private or public note to a ticket. - Action **Create Company** Creates a new company. - Action **Create Contact** Creates a new contact. - Action **Create Ticket** Creates a new ticket in Freshdesk. - Action **Delete Contact** Deletes a contact by ID. - Action **Delete Ticket** Deletes a ticket by ID. - Action **Get Agent** Retrieves an agent by ID. - Action **Get Company** Retrieves a company by ID. - Action **Get Contact** Retrieves a contact by ID. - Action **Get Ticket** Retrieves a single ticket by ID. - Action **List Agents** Lists all agents. - Action **List Companies** Lists companies. - Action **List Contacts** Lists contacts. - Action **List Ticket Conversations** Lists all conversations (replies and notes) on a ticket. - Action **List Tickets** Lists tickets, most recently updated first. - Action **Reply to Ticket** Adds a public reply to a ticket conversation. - Action **Search Contacts** Searches contacts using a Freshdesk query string. - Action **Search Tickets** Searches tickets using a Freshdesk query string. - Action **Update Company** Updates a company by ID. - Action **Update Contact** Updates a contact by ID. - Action **Update Ticket** Updates an existing ticket by ID. ## Each app on its own - [ **ComplyCube** ComplyCube is an all-in-one identity verification, KYC and anti-money laundering compliance platform for...](https://apiant.ai/connections/complycube) - [ **Freshdesk** Freshdesk is a cloud-based customer support and helpdesk platform.](https://apiant.ai/connections/freshdesk) Reviews ## What our customers say ## More from ComplyCube - [ **ComplyCube to Azure Sql** Managed cloud SQL Server database service for storing, querying, and managing relational data at scale.](https://apiant.ai/connect/complycube-to-azure-sql) - [ **ComplyCube to GamerPower** GamerPower tracks live game giveaways, free game keys, loot drops and beta access across PC, console and...](https://apiant.ai/connect/complycube-to-gamerpower) - [ **ComplyCube to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/complycube-to-hubspot) - [ **ComplyCube to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/complycube-to-salesforce) - [ **ComplyCube to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/complycube-to-slack) - [ **ComplyCube to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/complycube-to-google-sheets) ## More into Freshdesk - [ **QuickBooks Online to Freshdesk** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/quickbooks-online-to-freshdesk) - [ **Trello to Freshdesk** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/trello-to-freshdesk) - [ **Asana to Freshdesk** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-freshdesk) - [ **Capsule CRM to Freshdesk** Capsule is an online hosted CRM system for individuals, small businesses and sales teams wanting a simple...](https://apiant.ai/connect/capsule-crm-to-freshdesk) - [ **Agile CRM to Freshdesk** Agile CRM is an all-in-one CRM with sales, marketing, and service automation.](https://apiant.ai/connect/agile-crm-to-freshdesk) - [ **Airbrake to Freshdesk** Airbrake collects errors generated by other applications, and aggregates the results for review.](https://apiant.ai/connect/airbrake-to-freshdesk) Questions ## ComplyCube and Freshdesk, answered ### ### What can start an automation from ComplyCube? Any of ComplyCube's 2 triggers in the catalog, including Check Completed and New Event. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Freshdesk when something happens in ComplyCube? Any of Freshdesk's 21 actions, including Create Company, Create Contact, Create Ticket and Update Company. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Freshdesk to ComplyCube? Yes. When something happens in Freshdesk, your agent can act in ComplyCube too. This page covers both directions: Freshdesk's triggers and ComplyCube's actions are listed here as well. ### ### Do I have to build a connector for ComplyCube or Freshdesk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use ComplyCube and Freshdesk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.