Connect Common Room and VirtualPBX

Both apps 31Common Room 13VirtualPBX 18

• Trigger
  Custom Fields List

  Triggers when a new contact custom field is added to the Common Room community.

• Trigger
  Segment Status List

  Triggers when a new status is added to the selected Common Room segment.

• Action
  Add Activity From Third Party Source

  Adds an activity from a third-party system to a Common Room API signal source, or updates an activity previously added with the same activity ID and type.

• Action
  Add Common Room Contact to Segment

  Adds one or more existing Common Room contacts to an existing segment, identified by email, Twitter, GitHub or LinkedIn, optionally setting their segment status.

• Action
  Add Organization From Third Party Source

  Adds an organization to a Common Room API source, or updates the organization previously added with the same domain.

• Action
  Add or Update a Contact Custom Field

  Sets the value of a contact custom field on a Common Room contact, creating or updating the contact in an API signal source.

• Action
  Add tag

  Creates a tag in Common Room, or returns the existing tag if one with the same name already exists.

• Action
  Delete tag

  Deletes a tag and removes it from everywhere it was applied. A tag that segments or workflows still use can't be deleted.

• Action
  Get tag

  Returns a Common Room tag by its id, including its name, description and the entity types it may be assigned to.

• Action
  List activity types

  Returns every activity type defined in your Common Room community, with its id and display name.

• Action
  List segments

  Returns all segments in the Common Room community, with each segment's id and name.

• Action
  List tags

  Returns all user-defined tags in your Common Room community, with their names, descriptions and the record types they can be applied to.

• Action
  Update tag

  Renames a tag or changes its description. A deleted tag is restored when it is updated.

• Trigger
  New Call Recording

  Triggers when a new call recording is stored on the account.

• Action
  Create Blocklist

  Creates a caller blocklist, optionally with an initial set of blocked numbers.

• Action
  Delete Blocklist

  Deletes a caller blocklist.

• Action
  Delete Call Recording

  Deletes a call recording's record (and its audio when stored with it).

• Action
  Get Active Call

  Returns details of one active call, such as its direction, destination and whether it was answered.

• Action
  Get Blocklist

  Returns one caller blocklist and the numbers on it.

• Action
  Get Call Recording

  Returns one call recording's details: caller, callee, direction and duration.

• Action
  Get Device

  Returns one device's configuration, including its name, type and whether it is enabled.

• Action
  Hang Up Call

  Hangs up an active call.

• Action
  List Blocklists

  Returns the caller blocklists on the account.

• Action
  List Call Recordings

  Returns call recordings stored on the account, newest first, with caller, callee and duration.

• Action
  List Device Active Calls

  Returns the calls currently active on one device.

• Action
  List Device Registrations

  Returns which devices on the account are currently registered; empty when none are.

• Action
  List Devices

  Returns every device (phones, softphones, fax machines) on the VirtualPBX account.

• Action
  List User Active Calls

  Returns the calls currently active for one user.

• Action
  Transfer Call

  Transfers an active call to an extension or phone number, blind or attended.

• Action
  Update Blocklist

  Updates a blocklist; the numbers given replace the list's current numbers.

• Action
  Update Device

  Updates a device's name or enabled state, and can ask the phone to reboot to pick up the change.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.