Connect Common Room to Bland AI

Both apps 29Common Room 13Bland AI 16

• Trigger
  Custom Fields List

  Triggers when a new contact custom field is added to the Common Room community.

• Trigger
  Segment Status List

  Triggers when a new status is added to the selected Common Room segment.

• Action
  Add Activity From Third Party Source

  Adds an activity from a third-party system to a Common Room API signal source, or updates an activity previously added with the same activity ID and type.

• Action
  Add Common Room Contact to Segment

  Adds one or more existing Common Room contacts to an existing segment, identified by email, Twitter, GitHub or LinkedIn, optionally setting their segment status.

• Action
  Add Organization From Third Party Source

  Adds an organization to a Common Room API source, or updates the organization previously added with the same domain.

• Action
  Add or Update a Contact Custom Field

  Sets the value of a contact custom field on a Common Room contact, creating or updating the contact in an API signal source.

• Action
  Add tag

  Creates a tag in Common Room, or returns the existing tag if one with the same name already exists.

• Action
  Delete tag

  Deletes a tag and removes it from everywhere it was applied. A tag that segments or workflows still use can't be deleted.

• Action
  Get tag

  Returns a Common Room tag by its id, including its name, description and the entity types it may be assigned to.

• Action
  List activity types

  Returns every activity type defined in your Common Room community, with its id and display name.

• Action
  List segments

  Returns all segments in the Common Room community, with each segment's id and name.

• Action
  List tags

  Returns all user-defined tags in your Common Room community, with their names, descriptions and the record types they can be applied to.

• Action
  Update tag

  Renames a tag or changes its description. A deleted tag is restored when it is updated.

• Action
  Add Contact

  Adds a contact to Bland. If a contact with the same phone number, email or external ID already exists, that contact is returned instead of creating a duplicate.

• Action
  Add Knowledge Base

  Creates a new Bland knowledge base item from text you provide, so your AI agents can search it during calls.

• Action
  Add Pathway

  Create a new, empty conversational pathway in Bland AI.

• Action
  Delete Knowledge Base

  Delete a knowledge base item.

• Action
  Delete Pathway

  Delete a conversational pathway.

• Action
  Find Contacts by criteria

  Finds a contact matching the specified phone number, email or external ID.

• Action
  Get Batch

  Retrieve metadata for a specific batch.

• Action
  Get Contact

  Retrieve a Bland contact by ID, including identifiers, memories and metadata.

• Action
  Get Knowledge Base

  Retrieves a specific knowledge base item by ID, including its status, metadata and file information.

• Action
  Get Pathway

  Returns a conversational pathway in your Bland account, including its name, description, nodes and edges.

• Action
  List Contacts

  Lists the contacts in your Bland organization, including each contact's identifiers and memories.

• Action
  List Knowledge Bases

  Lists the knowledge base items in your Bland organization, including their name, status and type.

• Action
  List Pathways

  Returns all conversational pathways in the Bland account, including each pathway's name, description, nodes and edges.

• Action
  Update Contact

  Update an existing contact's information.

• Action
  Update Knowledge Base

  Updates a knowledge base item's name and/or description. The item's content is not changed.

• Action
  Update Pathway

  Updates a conversational pathway's name, description, nodes and edges. Fields left blank are not changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.