Connect Commerce Tools and vTiger CRM

Both apps 47Commerce Tools 23vTiger CRM 24

• Trigger
  New customer

  Triggers when a new customer is created in your commercetools project.

• Trigger
  New order

  Triggers when a new order is created in the commercetools project.

• Action
  Add cart

  Creates a new shopping cart in your commercetools project, optionally with line items, customer, addresses and discount codes.

• Action
  Add category

  Creates a category in your commercetools project for organizing products.

• Action
  Add customer

  Creates a customer in your commercetools project and returns the new customer record.

• Action
  Add order from cart

  Creates an order from an existing cart, optionally setting its order number and initial order, payment and shipment states.

• Action
  Add product

  Creates a product in your commercetools project with its product type, name, slug and optional variants, prices, categories and attributes.

• Action
  Delete customer

  Deletes a customer, optionally erasing all of their related personal data. Returns the deleted customer.

• Action
  Delete product

  Deletes a product from the catalog and returns the product as it was when deleted.

• Action
  Find categories

  Finds categories in your commercetools project that match a filter, such as a key, slug or name.

• Action
  Find customers

  Finds customers matching a filter condition, such as an email address or last name.

• Action
  Find inventory entries

  Returns the inventory entries (stock quantities per SKU and supply channel) that match a filter.

• Action
  Find orders

  Finds orders in the commercetools project that match a filter condition.

• Action
  Find products

  Finds products in your commercetools project that match a filter condition, such as a product key or name.

• Action
  Get cart

  Returns a cart by its id, including its line items, totals, addresses and state.

• Action
  Get customer

  Returns a single customer by its id, including addresses and custom fields.

• Action
  Get order

  Returns an order by its id, including line items, totals, state and custom fields.

• Action
  Get product

  Returns a product by its id, including its current and staged data, variants and prices.

• Action
  Update cart

  Updates a cart by applying one or more update actions, such as adding line items or setting the shipping address, and returns the updated cart.

• Action
  Update customer

  Applies one or more update actions to an existing customer, such as changing their email, name or addresses, and returns the updated customer.

• Action
  Update inventory entry

  Updates an inventory entry, for example adding, removing or setting its stock quantity, and returns the updated entry.

• Action
  Update order

  Updates an order by applying one or more update actions, such as changing its order, shipment or payment state.

• Action
  Update product

  Updates a product by applying one or more update actions, and returns the updated product.

• Trigger
  New Contact (polling)

  Fires when a new Contact is created in vTiger. Polls via VTQL ordered by createdtime.

• Trigger
  New event

  Triggered when any new event is added to your calendar.

• Trigger
  New Lead (polling)

  Fires when a new Lead is created in vTiger. Polls via VTQL ordered by createdtime.

• Trigger
  New opportunity

  Triggered when a new opportunity (Potential) is created in vTiger CRM.

• Trigger
  New organization

  Triggered when any new organization (Account) is added in vTiger CRM.

• Trigger
  New ticket

  Triggered when any new ticket (HelpDesk record) is added.

• Action
  Create Account

  Create an Account (organization) in vTiger. Provide accountname (required) plus any other Account fields.

• Action
  Create Contact

  Create a Contact in vTiger. Provide lastname (required) and any other Contact fields.

• Action
  Create Lead

  Create a Lead in vTiger. Provide lastname and company (required) plus any other Lead fields.

• Action
  Create Opportunity

  Create an Opportunity (Potential) in vTiger. Provide potentialname, related_to, sales_stage, closingdate (required) plus other fields.

• Action
  Create Record

  Create a record in any vTiger module. Pass elementType (module name) and element (a JSON object of field values).

• Action
  Create Ticket

  Create a Help Desk Ticket in vTiger. Provide ticket_title, assigned_user_id (required) plus other fields.

• Action
  Delete Record

  Delete a vTiger record by its id (e.g. 11x123).

• Action
  Describe Module

  Describe the fields and metadata of a vTiger module.

• Action
  Get Current User (me)

  Return the logged-in vTiger user — useful as a connection/auth smoke test.

• Action
  List Accounts

  List Accounts (organizations) via VTQL. Optional limit (default 100).

• Action
  List Contacts

  List Contacts via VTQL. Optional limit (default 100).

• Action
  List Leads

  List Leads via VTQL. Optional limit (default 100).

• Action
  List Modules (listtypes)

  List all accessible vTiger modules (element types).

• Action
  List Opportunities

  List Opportunities (Potentials) via VTQL. Optional limit (default 100).

• Action
  List Tickets

  List Help Desk Tickets via VTQL. Optional limit (default 100).

• Action
  Query (VTQL)

  Run a vTiger Query Language (VTQL) SELECT statement and return matching records.

• Action
  Retrieve Record

  Retrieve a single record by its vTiger record id (e.g. 11x123).

• Action
  Update Record

  Update an existing vTiger record. The element JSON must include the record id and all mandatory fields.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.