Integration
Connect Commerce Tools and LiveSwitch
When New customer fires in Commerce Tools, your agent runs Find Contact by ID in LiveSwitch, or New Contact Matching Filter in LiveSwitch to Add customer in Commerce Tools. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Commerce Tools and LiveSwitch to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Commerce Tools and LiveSwitch can do together
From Commerce Tools to LiveSwitch
When New customer in Commerce Tools
then Find Contact by ID in LiveSwitch
From LiveSwitch to Commerce Tools
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Commerce Tools and LiveSwitch
Triggers and actions 7 triggers · 42 actions
- New customer
Triggers when a new customer is created in your commercetools project.
- New order
Triggers when a new order is created in the commercetools project.
- Add cart
Creates a new shopping cart in your commercetools project, optionally with line items, customer, addresses and discount codes.
- Add category
Creates a category in your commercetools project for organizing products.
- Add customer
Creates a customer in your commercetools project and returns the new customer record.
- Add order from cart
Creates an order from an existing cart, optionally setting its order number and initial order, payment and shipment states.
- Add product
Creates a product in your commercetools project with its product type, name, slug and optional variants, prices, categories and attributes.
- Delete customer
Deletes a customer, optionally erasing all of their related personal data. Returns the deleted customer.
- Delete product
Deletes a product from the catalog and returns the product as it was when deleted.
- Find categories
Finds categories in your commercetools project that match a filter, such as a key, slug or name.
- Find customers
Finds customers matching a filter condition, such as an email address or last name.
- Find inventory entries
Returns the inventory entries (stock quantities per SKU and supply channel) that match a filter.
- Find orders
Finds orders in the commercetools project that match a filter condition.
- Find products
Finds products in your commercetools project that match a filter condition, such as a product key or name.
- Get cart
Returns a cart by its id, including its line items, totals, addresses and state.
- Get customer
Returns a single customer by its id, including addresses and custom fields.
- Get order
Returns an order by its id, including line items, totals, state and custom fields.
- Get product
Returns a product by its id, including its current and staged data, variants and prices.
- Update cart
Updates a cart by applying one or more update actions, such as adding line items or setting the shipping address, and returns the updated cart.
- Update customer
Applies one or more update actions to an existing customer, such as changing their email, name or addresses, and returns the updated customer.
- Update inventory entry
Updates an inventory entry, for example adding, removing or setting its stock quantity, and returns the updated entry.
- Update order
Updates an order by applying one or more update actions, such as changing its order, shipment or payment state.
- Update product
Updates a product by applying one or more update actions, and returns the updated product.
- New Contact Matching Filter
Triggers when a new contact appears in your LiveSwitch organization, optionally limited to contacts matching a filter.
- New Conversation Matching Filter
Triggers when a new conversation is created in LiveSwitch, optionally limited to conversations matching a filter.
- New Guided Instructions
Triggers when a new set of guided instructions is added to your LiveSwitch organization, returning its name, description, where it is shown and its steps.
- New Project
Triggers when a new project appears in LiveSwitch, optionally limited by status, contact or external ID.
- New Tag
Triggers when a new tag is created in LiveSwitch.
- Create Conversation
Creates a LiveSwitch conversation, such as a live call, recording request, photo session or scheduled call, for a new or existing contact. Returns the conversation with its join and review links.
- Create Project
Creates a project in LiveSwitch with a name, status, address, tags, associated contacts and custom attributes, and returns the new project including its links.
- Create Tag
Creates a tag in your LiveSwitch organization, with an optional display color, and returns the new tag.
- Find All Tags
Returns the tags in your LiveSwitch organization, optionally narrowed by a filter and sorted in the order you choose.
- Find Contact by ID
Returns a single LiveSwitch contact by its id, including its name, email, phone and custom attribute values.
- Find Contact by Phone
Returns the LiveSwitch contact that has the given phone number, including its custom attributes.
- Find Conversation by ID
Returns one LiveSwitch conversation by its ID, including its join and review links, status, contact, tags, notes and custom attributes.
- Find Conversations
Returns the conversations in your LiveSwitch organization that match an optional filter, most recent first unless you choose another order.
- Find Document by ID
Returns a single LiveSwitch document, either a snapshot or an uploaded file, with its project, conversation, tags and links.
- Find Form by ID
Returns a LiveSwitch form by its id, including its name, headline, notes and the fields it collects.
- Find Form Submission by ID
Returns a single form submission by its id, including the form, contact and conversation it belongs to and the answers given.
- Find Guided Instructions
Returns the guided instructions in your LiveSwitch organization that match the specified filter or conversation type.
- Find Project by ID
Returns a single LiveSwitch project by its ID, including its status, share links, tags, contacts and custom attributes.
- Find Projects
Returns the projects in your LiveSwitch organization, optionally narrowed by status, external ID, contact or a custom filter.
- Find Recording by ID
Returns one LiveSwitch recording by its ID, including its public link, thumbnail, type, status and tags.
- Find Recordings by Conversation
Returns the recordings that belong to a LiveSwitch conversation, including their public links, status and tags.
- Find Recordings by Project
Returns the recordings that belong to the specified project, including their public links, status, type and tags.
- Get Current User (Me)
Returns the LiveSwitch user the connected account is signed in as, including their name, contact details and organization.
- Get Organization Settings
Returns the settings of the organization you are logged in to, including its default country code, whether recordings start automatically, and whether SMS is enabled.
- Update Conversation
Updates a conversation's name, notes, tags, contact, project or assigned user in LiveSwitch and returns the updated conversation.
- Update Tag
Updates the name or display color of an existing tag and returns the updated tag.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Commerce Tools and LiveSwitch, answered
What can start an automation from Commerce Tools?
Any of Commerce Tools's 2 triggers in the catalog, including New customer and New order. Describe the moment in plain language and your agent picks the right one.
What can your agent do in LiveSwitch when something happens in Commerce Tools?
Any of LiveSwitch's 21 actions, including Create Conversation, Create Project, Create Tag and Update Conversation. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from LiveSwitch to Commerce Tools?
Yes. When something happens in LiveSwitch, your agent can act in Commerce Tools too. This page covers both directions: LiveSwitch's triggers and Commerce Tools's actions are listed here as well.
Do I have to build a connector for Commerce Tools or LiveSwitch?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Commerce Tools and LiveSwitch without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.