# Connect Commerce Tools and Knack When **New customer** fires in [Commerce Tools](https://apiant.ai/connections/commerce-tools), your agent runs **Create Record** in [Knack](https://apiant.ai/connections/knack), or **New View Record** in Knack to **Add customer** in Commerce Tools. Describe the whole flow and it is built, tested on every scenario and kept running. Commerce Tools **2** triggers Commerce Tools **21** actions Knack **1** trigger Knack **11** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Commerce Tools and Knack to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Commerce Tools and Knack can do together ### From Commerce Tools to Knack - When **New customer** in Commerce Tools then **Create Record** in Knack - When **New order** in Commerce Tools then **Create View Record** in Knack ### From Knack to Commerce Tools - When **New View Record** in Knack then **Add customer** in Commerce Tools - When **New View Record** in Knack then **Add order from cart** in Commerce Tools Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Commerce Tools and Knack ## Triggers and actions 3 triggers · 32 actions - Trigger **New customer** Triggers when a new customer is created in your commercetools project. - Trigger **New order** Triggers when a new order is created in the commercetools project. - Action **Add cart** Creates a new shopping cart in your commercetools project, optionally with line items, customer, addresses and discount codes. - Action **Add category** Creates a category in your commercetools project for organizing products. - Action **Add customer** Creates a customer in your commercetools project and returns the new customer record. - Action **Add order from cart** Creates an order from an existing cart, optionally setting its order number and initial order, payment and shipment states. - Action **Add product** Creates a product in your commercetools project with its product type, name, slug and optional variants, prices, categories and attributes. - Action **Delete customer** Deletes a customer, optionally erasing all of their related personal data. Returns the deleted customer. - Action **Delete product** Deletes a product from the catalog and returns the product as it was when deleted. - Action **Find categories** Finds categories in your commercetools project that match a filter, such as a key, slug or name. - Action **Find customers** Finds customers matching a filter condition, such as an email address or last name. - Action **Find inventory entries** Returns the inventory entries (stock quantities per SKU and supply channel) that match a filter. - Action **Find orders** Finds orders in the commercetools project that match a filter condition. - Action **Find products** Finds products in your commercetools project that match a filter condition, such as a product key or name. - Action **Get cart** Returns a cart by its id, including its line items, totals, addresses and state. - Action **Get customer** Returns a single customer by its id, including addresses and custom fields. - Action **Get order** Returns an order by its id, including line items, totals, state and custom fields. - Action **Get product** Returns a product by its id, including its current and staged data, variants and prices. - Action **Update cart** Updates a cart by applying one or more update actions, such as adding line items or setting the shipping address, and returns the updated cart. - Action **Update customer** Applies one or more update actions to an existing customer, such as changing their email, name or addresses, and returns the updated customer. - Action **Update inventory entry** Updates an inventory entry, for example adding, removing or setting its stock quantity, and returns the updated entry. - Action **Update order** Updates an order by applying one or more update actions, such as changing its order, shipment or payment state. - Action **Update product** Updates a product by applying one or more update actions, and returns the updated product. - Trigger **New View Record** Fires when a new record appears in a Knack page view — polls a view's records (respects the view's access control and filters), the view-based counterpart to New Record. - Action **Create Record** Add a new record to a Knack object. Provide field values as a JSON object keyed by field key (e.g. field_1). - Action **Create View Record** create a record through a view, including inserting a connected record (view-based) - Action **Delete Record** Delete a record from a Knack object by ID. - Action **Delete View Record** delete a record through a view (view-based) - Action **Get Record** Retrieve a single record by ID from a Knack object. - Action **Get View Record** Retrieve a single record through a page view by its ID — returns only the fields exposed by the view and respects the view's access control, the view-based counterpart to Get Record. - Action **List Records** Retrieve records from a Knack object, with optional paging and filters. - Action **List View Records** retrieve records through a view (view-based, applies view permissions/filters) - Action **Update Record** Update an existing record in a Knack object by ID. - Action **Update View Record** update a record through a view (view-based) - Action **Upload File or Image** upload a file or image asset to associate with a record field ## Each app on its own - [ **Commerce Tools** Headless commerce platform providing APIs for product catalog, cart, order, and inventory management across...](https://apiant.ai/connections/commerce-tools) - [ **Knack** Knack is an online database and app builder. Read and write records in your Knack objects.](https://apiant.ai/connections/knack) Reviews ## What our customers say ## More from Commerce Tools - [ **Commerce Tools to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/commerce-tools-to-hubspot) - [ **Commerce Tools to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/commerce-tools-to-salesforce) - [ **Commerce Tools to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/commerce-tools-to-slack) - [ **Commerce Tools to Google Sheets** Google Sheets](https://apiant.ai/connect/commerce-tools-to-google-sheets) - [ **Commerce Tools to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/commerce-tools-to-gmail) - [ **Commerce Tools to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/commerce-tools-to-google-calendar) ## More into Knack - [ **ActiveCampaign to Knack** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-knack) - [ **Asana to Knack** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-knack) - [ **JIRA to Knack** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/jira-to-knack) - [ **SendGrid to Knack** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/sendgrid-to-knack) - [ **JotForm to Knack** JotForm is a web-based WYSIWYG form builder. Create forms, integrate them into your site, and collect...](https://apiant.ai/connect/jotform-to-knack) - [ **Capsule CRM to Knack** Capsule is an online hosted CRM system for individuals, small businesses and sales teams wanting a simple...](https://apiant.ai/connect/capsule-crm-to-knack) Questions ## Commerce Tools and Knack, answered ### ### What can start an automation from Commerce Tools? Any of Commerce Tools's 2 triggers in the catalog, including New customer and New order. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Knack when something happens in Commerce Tools? Any of Knack's 11 actions, including Create Record, Create View Record, Update Record and Update View Record. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Knack to Commerce Tools? Yes. When something happens in Knack, your agent can act in Commerce Tools too. This page covers both directions: Knack's triggers and Commerce Tools's actions are listed here as well. ### ### Do I have to build a connector for Commerce Tools or Knack? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.