# Connect Commerce Tools to Front

When **New customer** fires in [Commerce Tools](https://apiant.ai/connections/commerce-tools), your agent runs **Add Contact Handle** in [Front](https://apiant.ai/connections/front). Describe the whole flow and it is built, tested on every scenario and kept running.

Commerce Tools **2** triggers Commerce Tools **21** actions Front **28** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Commerce Tools and Front to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Commerce Tools can start in Front

- When **New customer** in Commerce Tools then **Add Contact Handle** in Front
- When **New order** in Commerce Tools then **Create Contact** in Front

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Commerce Tools and Front

## Triggers and actions 2 triggers · 49 actions

- Trigger

**New customer**

Triggers when a new customer is created in your commercetools project.

- Trigger

**New order**

Triggers when a new order is created in the commercetools project.

- Action

**Add cart**

Creates a new shopping cart in your commercetools project, optionally with line items, customer, addresses and discount codes.

- Action

**Add category**

Creates a category in your commercetools project for organizing products.

- Action

**Add customer**

Creates a customer in your commercetools project and returns the new customer record.

- Action

**Add order from cart**

Creates an order from an existing cart, optionally setting its order number and initial order, payment and shipment states.

- Action

**Add product**

Creates a product in your commercetools project with its product type, name, slug and optional variants, prices, categories and attributes.

- Action

**Delete customer**

Deletes a customer, optionally erasing all of their related personal data. Returns the deleted customer.

- Action

**Delete product**

Deletes a product from the catalog and returns the product as it was when deleted.

- Action

**Find categories**

Finds categories in your commercetools project that match a filter, such as a key, slug or name.

- Action

**Find customers**

Finds customers matching a filter condition, such as an email address or last name.

- Action

**Find inventory entries**

Returns the inventory entries (stock quantities per SKU and supply channel) that match a filter.

- Action

**Find orders**

Finds orders in the commercetools project that match a filter condition.

- Action

**Find products**

Finds products in your commercetools project that match a filter condition, such as a product key or name.

- Action

**Get cart**

Returns a cart by its id, including its line items, totals, addresses and state.

- Action

**Get customer**

Returns a single customer by its id, including addresses and custom fields.

- Action

**Get order**

Returns an order by its id, including line items, totals, state and custom fields.

- Action

**Get product**

Returns a product by its id, including its current and staged data, variants and prices.

- Action

**Update cart**

Updates a cart by applying one or more update actions, such as adding line items or setting the shipping address, and returns the updated cart.

- Action

**Update customer**

Applies one or more update actions to an existing customer, such as changing their email, name or addresses, and returns the updated customer.

- Action

**Update inventory entry**

Updates an inventory entry, for example adding, removing or setting its stock quantity, and returns the updated entry.

- Action

**Update order**

Updates an order by applying one or more update actions, such as changing its order, shipment or payment state.

- Action

**Update product**

Updates a product by applying one or more update actions, and returns the updated product.

- Action

**Add Comment**

Adds an internal comment to a Front conversation.

- Action

**Add Contact Handle**

Adds a new handle (email, phone, social id, etc.) to an existing Front contact.

- Action

**Add Conversation Links**

Adds one or more links to a Front conversation, either existing links by id or external URLs (links are created as needed).

- Action

**Add Conversation Tags**

Adds one or more tags to a Front conversation.

- Action

**Assign or Unassign Conversation**

Assign or unassign a conversation to a teammate.

- Action

**Create Account**

Create a new account (company) in Front.

- Action

**Create Contact**

Creates a new contact in Front at the company level.

- Action

**Create Draft**

Creates a draft message that starts a new conversation in a Front channel.

- Action

**Create Draft Reply**

Creates a new draft as a reply to the last message in a Front conversation.

- Action

**Create Link**

Creates a new Link

- Action

**Find Account**

Finds a Front account by one of its domains or by its external ID.

- Action

**Find Contact**

Finds a Front contact by one of its handles (email address, phone number, social handle, etc.) and returns the matching contact.

- Action

**Find Conversation**

Returns up to 100 conversations matching a Front search query, most recently active first.

- Action

**Get Conversation**

Fetches a conversation by ID, with its status, assignee, tags, links and custom fields. An error occurs if the conversation is not found.

- Action

**Get Conversation Last Message**

Returns the most recent message in a Front conversation.

- Action

**Get Link**

Fetches a link by ID, with its name, type and external URL. An error occurs if the link is not found.

- Action

**Import Message**

Imports a message into a Front inbox without sending it through a channel, e.g. historical conversations or web form submissions.

- Action

**List Conversation Comments**

Returns the internal comments teammates have posted on a conversation, with each comment's body, author and time posted.

- Action

**List Link Conversations**

List the conversations linked to a specific Front link.

- Action

**Remove Contact Handle**

Removes a handle (email, phone, etc) from a Contact

- Action

**Remove Conversation Links**

Remove Links from a conversation.

- Action

**Remove Conversation Tags**

Remove Tags from a Conversation

- Action

**Send Message**

Sends a new message from a Front channel, starting a new conversation.

- Action

**Send Reply**

Replies to a conversation. This action is best used with a Front trigger. For example, auto-reply behavior could be setup by combining a "New Inbound Message" Front trigger with this action.

- Action

**Update Account**

Updates an existing account in Front.

- Action

**Update Contact**

Updates an existing Front contact's name, description, links, contact lists and custom fields. Fields left blank are not changed.

- Action

**Update Conversation**

Update the conversation status, assignee, inbox or tags.

- Action

**Update Link**

Update the name of a Link.

## Each app on its own

- [ **Commerce Tools** Headless commerce platform providing APIs for product catalog, cart, order, and inventory management across...](https://apiant.ai/connections/commerce-tools)
- [ **Front** Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to...](https://apiant.ai/connections/front)

Reviews

## What our customers say

## More from Commerce Tools

- [ **Commerce Tools to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/commerce-tools-to-hubspot)
- [ **Commerce Tools to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/commerce-tools-to-salesforce)
- [ **Commerce Tools to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/commerce-tools-to-slack)
- [ **Commerce Tools to Google Sheets** Google Sheets](https://apiant.ai/connect/commerce-tools-to-google-sheets)
- [ **Commerce Tools to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/commerce-tools-to-gmail)
- [ **Commerce Tools to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/commerce-tools-to-google-calendar)

## More into Front

- [ **HubSpot to Front** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-front)
- [ **Salesforce to Front** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-front)
- [ **Slack to Front** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-front)
- [ **Google Sheets to Front** Google Sheets](https://apiant.ai/connect/google-sheets-to-front)
- [ **Gmail to Front** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-front)
- [ **Google Calendar to Front** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-front)

Questions

## Commerce Tools and Front, answered

###

### What can start an automation from Commerce Tools?

Any of Commerce Tools's 2 triggers in the catalog, including New customer and New order. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Front when something happens in Commerce Tools?

Any of Front's 28 actions, including Create Account, Create Contact, Create Draft and Create Draft Reply. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Front to Commerce Tools?

Front has no triggers in the catalog today, so automations start in Commerce Tools. If you need the other direction, ask: your agent reads Front's API documentation and adds it.

###

### Do I have to build a connector for Commerce Tools or Front?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
