Integration
Connect Commerce Tools and DoubleTick
When New customer fires in Commerce Tools, your agent runs Send WhatsApp Document Message in DoubleTick, or New Broadcast Group in DoubleTick to Add customer in Commerce Tools. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Commerce Tools and DoubleTick to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Commerce Tools and DoubleTick can do together
From Commerce Tools to DoubleTick
When New customer in Commerce Tools
then Send WhatsApp Document Message in DoubleTick
When New order in Commerce Tools
then Send WhatsApp Image Message in DoubleTick
From DoubleTick to Commerce Tools
When New Broadcast Group in DoubleTick
then Add customer in Commerce Tools
When New Chat in DoubleTick
then Add order from cart in Commerce Tools
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Commerce Tools and DoubleTick
Triggers and actions 4 triggers · 47 actions
Trigger
New customerTriggers when a new customer is created in your commercetools project.
Trigger
New orderTriggers when a new order is created in the commercetools project.
Action
Add cartCreates a new shopping cart in your commercetools project, optionally with line items, customer, addresses and discount codes.
Action
Add categoryCreates a category in your commercetools project for organizing products.
Action
Add customerCreates a customer in your commercetools project and returns the new customer record.
Action
Add order from cartCreates an order from an existing cart, optionally setting its order number and initial order, payment and shipment states.
Action
Add productCreates a product in your commercetools project with its product type, name, slug and optional variants, prices, categories and attributes.
Action
Delete customerDeletes a customer, optionally erasing all of their related personal data. Returns the deleted customer.
Action
Delete productDeletes a product from the catalog and returns the product as it was when deleted.
Action
Find categoriesFinds categories in your commercetools project that match a filter, such as a key, slug or name.
Action
Find customersFinds customers matching a filter condition, such as an email address or last name.
Action
Find inventory entriesReturns the inventory entries (stock quantities per SKU and supply channel) that match a filter.
Action
Find ordersFinds orders in the commercetools project that match a filter condition.
Action
Find productsFinds products in your commercetools project that match a filter condition, such as a product key or name.
Action
Get cartReturns a cart by its id, including its line items, totals, addresses and state.
Action
Get customerReturns a single customer by its id, including addresses and custom fields.
Action
Get orderReturns an order by its id, including line items, totals, state and custom fields.
Action
Get productReturns a product by its id, including its current and staged data, variants and prices.
Action
Update cartUpdates a cart by applying one or more update actions, such as adding line items or setting the shipping address, and returns the updated cart.
Action
Update customerApplies one or more update actions to an existing customer, such as changing their email, name or addresses, and returns the updated customer.
Action
Update inventory entryUpdates an inventory entry, for example adding, removing or setting its stock quantity, and returns the updated entry.
Action
Update orderUpdates an order by applying one or more update actions, such as changing its order, shipment or payment state.
Action
Update productUpdates a product by applying one or more update actions, and returns the updated product.
Trigger
New Broadcast GroupTriggers when a new broadcast group is created.
Trigger
New ChatTriggers when a new chat appears in your inbox.
Action
Add Member to Broadcast GroupAdds a customer to a broadcast group.
Action
Assign Team Member to CustomerAssigns a customer's chat to a team member.
Action
Create Broadcast GroupCreates a broadcast group.
Action
Create NoteAdds a note to a customer chat.
Action
Delete Broadcast GroupDeletes a broadcast group.
Action
Delete CustomerDeletes a customer by phone number.
Action
Delete TemplateDeletes a message template from a WhatsApp number.
Action
Get Chat Window StatusChecks whether a customer's 24-hour service window is open.
Action
Get CustomerGets a customer's details by phone number.
Action
Get Message StatusReturns the delivery timeline of a sent message.
Action
Get NoteGets a note by ID.
Action
Get Team MemberGets a team member by phone number.
Action
Get Wallet BalanceReturns your organization's wallet balance.
Action
List Broadcast GroupsLists your broadcast groups.
Action
List ChannelsLists your connected WhatsApp channels.
Action
List Team MembersLists the team members in your organization.
Action
List TemplatesLists your WhatsApp message templates.
Action
Remove Member from Broadcast GroupRemoves a customer from a broadcast group.
Action
Remove Tags or Custom Fields from CustomerRemoves tags and custom fields from a customer.
Action
Send WhatsApp Document MessageSends a document from a URL to a customer.
Action
Send WhatsApp Image MessageSends an image from a URL to a customer.
Action
Send WhatsApp Media MessageSend WhatsApp Media Message.
Action
Send WhatsApp MessageSend a whatsApp message to a contact
Action
Send WhatsApp Template MessageSend a pre-approved WhatsApp Message Template to a contact
Action
Send WhatsApp Video MessageSends a video from a URL to a customer.
Action
Update NoteChanges a note's text.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Commerce Tools and DoubleTick, answered
What can start an automation from Commerce Tools?
Any of Commerce Tools's 2 triggers in the catalog, including New customer and New order. Describe the moment in plain language and your agent picks the right one.
What can your agent do in DoubleTick when something happens in Commerce Tools?
Any of DoubleTick's 26 actions, including Create Broadcast Group, Create Note, Send WhatsApp Document Message and Send WhatsApp Image Message. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from DoubleTick to Commerce Tools?
Yes. When something happens in DoubleTick, your agent can act in Commerce Tools too. This page covers both directions: DoubleTick's triggers and Commerce Tools's actions are listed here as well.
Do I have to build a connector for Commerce Tools or DoubleTick?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Commerce Tools and DoubleTick without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.