--- title: "Connect Commerce Tools to Chatwork - APIANT.ai" description: "When \"New customer\" fires in Commerce Tools, your agent runs \"Send Message\" in Chatwork." canonical: "https://apiant.ai/connect/commerce-tools-to-chatwork" --- # Connect Commerce Tools to Chatwork When **New customer** fires in [Commerce Tools](https://apiant.ai/connections/commerce-tools), your agent runs **Send Message** in [Chatwork](https://apiant.ai/connections/chatwork). Describe the whole flow and it is built, tested on every scenario and kept running. Commerce Tools **2** triggers Commerce Tools **21** actions Chatwork **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Commerce Tools and Chatwork to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Commerce Tools can start in Chatwork - When **New customer** in Commerce Tools then **Send Message** in Chatwork - When **New order** in Commerce Tools then **Get message** in Chatwork Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Commerce Tools and Chatwork ## Triggers and actions 2 triggers · 35 actions - Trigger **New customer** Triggers when a new customer is created in your commercetools project. - Trigger **New order** Triggers when a new order is created in the commercetools project. - Action **Add cart** Creates a new shopping cart in your commercetools project, optionally with line items, customer, addresses and discount codes. - Action **Add category** Creates a category in your commercetools project for organizing products. - Action **Add customer** Creates a customer in your commercetools project and returns the new customer record. - Action **Add order from cart** Creates an order from an existing cart, optionally setting its order number and initial order, payment and shipment states. - Action **Add product** Creates a product in your commercetools project with its product type, name, slug and optional variants, prices, categories and attributes. - Action **Delete customer** Deletes a customer, optionally erasing all of their related personal data. Returns the deleted customer. - Action **Delete product** Deletes a product from the catalog and returns the product as it was when deleted. - Action **Find categories** Finds categories in your commercetools project that match a filter, such as a key, slug or name. - Action **Find customers** Finds customers matching a filter condition, such as an email address or last name. - Action **Find inventory entries** Returns the inventory entries (stock quantities per SKU and supply channel) that match a filter. - Action **Find orders** Finds orders in the commercetools project that match a filter condition. - Action **Find products** Finds products in your commercetools project that match a filter condition, such as a product key or name. - Action **Get cart** Returns a cart by its id, including its line items, totals, addresses and state. - Action **Get customer** Returns a single customer by its id, including addresses and custom fields. - Action **Get order** Returns an order by its id, including line items, totals, state and custom fields. - Action **Get product** Returns a product by its id, including its current and staged data, variants and prices. - Action **Update cart** Updates a cart by applying one or more update actions, such as adding line items or setting the shipping address, and returns the updated cart. - Action **Update customer** Applies one or more update actions to an existing customer, such as changing their email, name or addresses, and returns the updated customer. - Action **Update inventory entry** Updates an inventory entry, for example adding, removing or setting its stock quantity, and returns the updated entry. - Action **Update order** Updates an order by applying one or more update actions, such as changing its order, shipment or payment state. - Action **Update product** Updates a product by applying one or more update actions, and returns the updated product. - Action **Add file** Uploads a file to a Chatwork chat room, optionally with a message posted alongside it, and returns the new file's ID. - Action **Delete message** Deletes a message you posted in a Chatwork chat room. - Action **Get me** Returns the profile of the Chatwork account that is connected, including its account ID, name, organization, contact details and the ID of its personal chat. - Action **Get message** Returns a single message from a Chatwork chat room, including its text, sender and send/update times. - Action **Get room** Returns a chat room's details: its name, type, your role, description, icon, and message, file and task counts. - Action **Get task** Returns one task in a Chatwork chat room: its assignee, requester, content, due date and whether it is open or done. - Action **List contacts** Returns every contact of the connected Chatwork user, including each contact's account ID, direct-chat room ID, name, organization and department. - Action **List files** Returns the files uploaded to a Chatwork chat room (up to 100), optionally only those uploaded by one member. - Action **List messages** Returns up to the 100 most recent messages in a Chatwork chat room, by default only those new since the last listing. - Action **List room members** Returns every member of a Chatwork chat room, with each member's role, name, Chatwork ID, organization and department. - Action **List rooms** Returns every Chatwork chat (my chat, direct chats and group chats) the connected account belongs to, with unread, mention, task and file counts. - Action **List tasks** Returns the tasks in a Chatwork chat room (up to 100), optionally filtered by assignee, requester or status. - Action **Send Message** Posts a new message to a Chatwork chat. - Action **Update room** Changes a group chat's name, description or icon. Fields left blank keep their current values. ## Each app on its own - [ **Commerce Tools** Headless commerce platform providing APIs for product catalog, cart, order, and inventory management across...](https://apiant.ai/connections/commerce-tools) - [ **Chatwork** Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one...](https://apiant.ai/connections/chatwork) Reviews ## What our customers say ## More from Commerce Tools - [ **Commerce Tools to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/commerce-tools-to-hubspot) - [ **Commerce Tools to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/commerce-tools-to-salesforce) - [ **Commerce Tools to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/commerce-tools-to-slack) - [ **Commerce Tools to Google Sheets** Google Sheets](https://apiant.ai/connect/commerce-tools-to-google-sheets) - [ **Commerce Tools to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/commerce-tools-to-gmail) - [ **Commerce Tools to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/commerce-tools-to-google-calendar) ## More into Chatwork - [ **HubSpot to Chatwork** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-chatwork) - [ **Salesforce to Chatwork** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-chatwork) - [ **Slack to Chatwork** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-chatwork) - [ **Google Sheets to Chatwork** Google Sheets](https://apiant.ai/connect/google-sheets-to-chatwork) - [ **Gmail to Chatwork** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-chatwork) - [ **Google Calendar to Chatwork** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-chatwork) Questions ## Commerce Tools and Chatwork, answered ### ### What can start an automation from Commerce Tools? Any of Commerce Tools's 2 triggers in the catalog, including New customer and New order. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Chatwork when something happens in Commerce Tools? Any of Chatwork's 14 actions, including Send Message, Update room, Add file and Get me. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Chatwork to Commerce Tools? Chatwork has no triggers in the catalog today, so automations start in Commerce Tools. If you need the other direction, ask: your agent reads Chatwork's API documentation and adds it. ### ### Do I have to build a connector for Commerce Tools or Chatwork? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Commerce Tools and Chatwork without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.