---
title: "Connect Commerce Layer and Ticketeer - APIANT.ai"
description: "When \"New Attachment\" fires in Commerce Layer, your agent runs \"Create Task\" in Ticketeer."
canonical: "https://apiant.ai/connect/commerce-layer-to-ticketeer"
---

# Connect Commerce Layer and Ticketeer

When **New Attachment** fires in [Commerce Layer](https://apiant.ai/connections/commerce-layer), your agent runs **Create Task** in [Ticketeer](https://apiant.ai/connections/ticketeer), or **Comment Added** in Ticketeer to **Add Customer Address** in Commerce Layer. Describe the whole flow and it is built, tested on every scenario and kept running.

Commerce Layer **13** triggers Commerce Layer **28** actions Ticketeer **5** triggers Ticketeer **21** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Commerce Layer and Ticketeer to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Commerce Layer and Ticketeer can do together

### From Commerce Layer to Ticketeer

- When **New Attachment** in Commerce Layer then **Create Task** in Ticketeer
- When **New Customer** in Commerce Layer then **Update task** in Ticketeer

### From Ticketeer to Commerce Layer

- When **Comment Added** in Ticketeer then **Add Customer Address** in Commerce Layer
- When **New board** in Ticketeer then **Add Customer Password Reset** in Commerce Layer

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Commerce Layer and Ticketeer

## Triggers and actions 18 triggers · 49 actions

- Trigger

**New Attachment**

Triggers when a new Attachment is created.

- Trigger

**New Customer**

Triggers when a new Customer is created.

- Trigger

**New Customer Address Event**

Triggers when a customer address is created.

- Trigger

**New Customer Password Reset Event**

Triggers when a customer password reset is requested.

- Trigger

**New Customer Subscription Event**

Triggers when a given customer_subscription event (one of create or destroy) is fired.

- Trigger

**New Price**

Triggers when a new Price is created.

- Trigger

**New Price Import**

Fires when a new price import is created in Commerce Layer.

- Trigger

**New Price List**

Triggers when a new Price List is created.

- Trigger

**New Shipping Category**

Triggers when a Shipping Category is created.

- Trigger

**New SKU**

Triggers when a new SKU is created.

- Trigger

**New SKU Import**

Triggers when a new SKU import is created.

- Trigger

**New Stock Item Import**

Triggers when a new Stock Item import is created.

- Trigger

**New Stock Transfer Event**

Triggers when a given stock transfer event (one of create, upocoming, picking, in_transit, complete, cancel is fired).

- Action

**Add Customer Address**

Adds an existing address to a customer's address book.

- Action

**Add Customer Password Reset**

Requests a password reset for a customer, returning the reset token to send them.

- Action

**Add Customer Subscription**

Subscribes a customer email to a list, identified by a reference such as a newsletter id.

- Action

**Add Stock Transfer**

Moves a quantity of a SKU from one stock location to another.

- Action

**Balance Change Gift Card**

Change balance of a gift card.

- Action

**Create Address**

Creates a postal address that can be attached to customers, orders and stock locations.

- Action

**Create Attachment**

Creates a new Attachment.

- Action

**Create Customer**

Creates a new Customer.

- Action

**Create Gift Card**

Creates a new Gift Card.

- Action

**Create Price Import**

Creates a new Price Import.

- Action

**Create Price List**

Creates a new Price List.

- Action

**Create SKU**

Creates a new SKU.

- Action

**Find Attachment**

Finds a Attachment by name.

- Action

**Find Customer**

Finds a customer by id or reference.

- Action

**Find Gift Card**

Finds a gift card by id or reference.

- Action

**Find Price**

Finds a price by price list.

- Action

**Find Price Import**

Finds a Price Import by status.

- Action

**Find Price List**

Finds a Price List by name.

- Action

**Find Shipping Category**

Finds an Shipping Category by name.

- Action

**Find SKU**

Finds an SKU by code.

- Action

**Find SKU Import**

Finds an SKU Import by status.

- Action

**Find Stock Item Import**

Finds a Stock Item Import by status.

- Action

**Get Address**

Retrieves one address by id.

- Action

**Get Customer Address**

Retrieves one customer address link by id.

- Action

**Get Customer Password Reset**

Retrieves a customer password reset by id, returning customer_email, reset_password_token and reset_password_at.

- Action

**Get Customer Subscription**

Retrieves one customer subscription by id.

- Action

**Get Stock Transfer**

Retrieves one stock transfer by id.

- Action

**Update Customer Reference**

Update customer data setting external identifier.

- Trigger

**Comment Added**

Triggers when a comment is added in any task in the selected board.

- Trigger

**New board**

Fires when a new board is created.

- Trigger

**Task Assigned**

Triggers when a task is is assigned to a user in the selected board.

- Trigger

**Task Created**

Triggers when a task is created in the selected board.

- Trigger

**Task Moved**

Triggers when a task is moved both within a column and between columns in the selected board.

- Action

**Add board**

Create a new board.

- Action

**Add comment**

Add a comment to a task.

- Action

**Add tag**

Create a new tag on a board.

- Action

**Create Task**

Creates a task in the specified column of the specified board

- Action

**Delete board**

Delete a board.

- Action

**Delete tag**

Delete a tag from a board.

- Action

**Delete task**

Delete a task.

- Action

**Get board**

Retrieve a single board by id.

- Action

**Get column**

Retrieve a single column on a board.

- Action

**Get task**

Retrieve a single task by id.

- Action

**List boards**

List the boards visible to the connected account.

- Action

**List board users**

List the users who have access to a board.

- Action

**List checkboxes**

List the checklist items on a task.

- Action

**List columns**

List the columns on a board.

- Action

**List comments**

List the comments on a task.

- Action

**List tags**

List the tags defined on a board.

- Action

**List tasks**

List the tasks on a board.

- Action

**Move task**

Move a task to a different column or assign it to a user.

- Action

**Update board**

Edit a board's name or settings.

- Action

**Update column**

Rename a board column.

- Action

**Update task**

Edit a task's fields.

## Each app on its own

- [ **Commerce Layer** Commerce Layer is a lightning fast, super flexible and ultra secure REST API that lets you build...](https://apiant.ai/connections/commerce-layer)
- [ **Ticketeer** A free and user focused, yet powerful project management platform for businesses of all sizes.](https://apiant.ai/connections/ticketeer)

Reviews

## What our customers say

## More from Commerce Layer

- [ **Commerce Layer to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/commerce-layer-to-hubspot)
- [ **Commerce Layer to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/commerce-layer-to-salesforce)
- [ **Commerce Layer to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/commerce-layer-to-slack)
- [ **Commerce Layer to Google Sheets** Google Sheets](https://apiant.ai/connect/commerce-layer-to-google-sheets)
- [ **Commerce Layer to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/commerce-layer-to-gmail)
- [ **Commerce Layer to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/commerce-layer-to-google-calendar)

## More into Ticketeer

- [ **HubSpot to Ticketeer** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-ticketeer)
- [ **Salesforce to Ticketeer** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-ticketeer)
- [ **Slack to Ticketeer** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-ticketeer)
- [ **Google Sheets to Ticketeer** Google Sheets](https://apiant.ai/connect/google-sheets-to-ticketeer)
- [ **Gmail to Ticketeer** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-ticketeer)
- [ **Google Calendar to Ticketeer** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-ticketeer)

Questions

## Commerce Layer and Ticketeer, answered

###

### What can start an automation from Commerce Layer?

Any of Commerce Layer's 13 triggers in the catalog, including New Attachment, New Customer, New Customer Address Event and New Customer Password Reset Event. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Ticketeer when something happens in Commerce Layer?

Any of Ticketeer's 21 actions, including Create Task, Update board, Update column and Update task. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Ticketeer to Commerce Layer?

Yes. When something happens in Ticketeer, your agent can act in Commerce Layer too. This page covers both directions: Ticketeer's triggers and Commerce Layer's actions are listed here as well.

###

### Do I have to build a connector for Commerce Layer or Ticketeer?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Commerce Layer and Ticketeer without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
