Integration
Connect Commerce Layer to Support Board
When New Attachment fires in Commerce Layer, your agent runs Send Message in Support Board. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Commerce Layer and Support Board to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Commerce Layer can start in Support Board
When New Attachment in Commerce Layer
then Send Message in Support Board
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Commerce Layer and Support Board
Triggers and actions 13 triggers · 64 actions
- New Attachment
Triggers when a new Attachment is created.
- New Customer
Triggers when a new Customer is created.
- New Customer Address Event
Triggers when a customer address is created.
- New Customer Password Reset Event
Triggers when a customer password reset is requested.
- New Customer Subscription Event
Triggers when a given customer_subscription event (one of create or destroy) is fired.
- New Price
Triggers when a new Price is created.
- New Price Import
Fires when a new price import is created in Commerce Layer.
- New Price List
Triggers when a new Price List is created.
- New Shipping Category
Triggers when a Shipping Category is created.
- New SKU
Triggers when a new SKU is created.
- New SKU Import
Triggers when a new SKU import is created.
- New Stock Item Import
Triggers when a new Stock Item import is created.
- New Stock Transfer Event
Triggers when a given stock transfer event (one of create, upocoming, picking, in_transit, complete, cancel is fired).
- Add Customer Address
Adds an existing address to a customer's address book.
- Add Customer Password Reset
Requests a password reset for a customer, returning the reset token to send them.
- Add Customer Subscription
Subscribes a customer email to a list, identified by a reference such as a newsletter id.
- Add Stock Transfer
Moves a quantity of a SKU from one stock location to another.
- Balance Change Gift Card
Change balance of a gift card.
- Create Address
Creates a postal address that can be attached to customers, orders and stock locations.
- Create Attachment
Creates a new Attachment.
- Create Customer
Creates a new Customer.
- Create Gift Card
Creates a new Gift Card.
- Create Price Import
Creates a new Price Import.
- Create Price List
Creates a new Price List.
- Create SKU
Creates a new SKU.
- Find Attachment
Finds a Attachment by name.
- Find Customer
Finds a customer by id or reference.
- Find Gift Card
Finds a gift card by id or reference.
- Find Price
Finds a price by price list.
- Find Price Import
Finds a Price Import by status.
- Find Price List
Finds a Price List by name.
- Find Shipping Category
Finds an Shipping Category by name.
- Find SKU
Finds an SKU by code.
- Find SKU Import
Finds an SKU Import by status.
- Find Stock Item Import
Finds a Stock Item Import by status.
- Get Address
Retrieves one address by id.
- Get Customer Address
Retrieves one customer address link by id.
- Get Customer Password Reset
Retrieves a customer password reset by id, returning customer_email, reset_password_token and reset_password_at.
- Get Customer Subscription
Retrieves one customer subscription by id.
- Get Stock Transfer
Retrieves one stock transfer by id.
- Update Customer Reference
Update customer data setting external identifier.
- Add Conversation
Creates a new conversation.
- Add Note
Adds a new note to a conversation.
- Add User
Create a new user in Support Board.
- Delete Message
Deletes an existing message.
- Delete Note
Deletes a note from a conversation.
- Delete User
Deletes a user and all linked conversations and messages.
- Delete Users
Deletes multiple users and all linked conversations and messages.
- Direct Message
Sends a direct chat message.
- Get Agents in Conversation
Returns an array with all the agents with at least one message in the conversation.
- Get Conversation
Returns a conversation and the messages of the conversation.
- Get Conversations
Returns all the conversations. Each conversation includes the last message of the conversation.
- Get External Setting
Returns an external setting. External settings are saved on a dedicated database row.
- Get Last Agent in Conversation
Returns the last agent who answered a conversation.
- Get Last Message
Returns the last message in a conversation.
- Get Multi Setting
Returns a subsetting of another setting.
- Get New Conversations
Returns the conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation.
- Get New Messages
Returns the messages of a conversation created after the given date/ID.
- Get New User Conversations
Returns the user conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation.
- Get Notes
Returns the internal notes of a conversation.
- Get Setting
Returns a setting saved in the Settings area.
- Get Settings
Returns an array with all the settings.
- Get User
Returns one user's details (name, email, type, extra details) by user ID via api.php function=get-user; returns false when the user does not exist.
- Get User Conversations
Returns the conversations of a user. Each conversation includes the last message of the conversation.
- Google Translate
Translates multiple strings via Google Translate.
- Login
Logins a user or agent. A user can log in in two ways: via email and password, or via user ID and token. The last value of the response is the encrypted login data ready to be stored in the sb-login cookie. Use the function SBF.loginCookie(response[1]); to store it. Returns false if login is unsuccessful.
- Push Notification
Sends a Push notification to an agent, a group of agents, or all agents. Push notifications must be enabled in the settings area.
- Search Conversations
Returns the conversations matching the search.
- Search User Conversations
Returns the conversations of the given user ID that matches the search terms.
- Send Message
Adds a new message to an existing conversation.
- Telegram Send Message
Sends a message to Telegram.
- Update Conversation Agent
Assigns or update the agent assigned to a conversation.
- Update Conversation Department
Updates the department of a conversation.
- Update Conversation Status
Updates the status code of a conversation.
- Update Message
Updates an existing message.
- Update User
Updates the details of an existing user.
- WhatsApp Send Message
Sends a message to a WhatsApp number.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Commerce Layer and Support Board, answered
What can start an automation from Commerce Layer?
Any of Commerce Layer's 13 triggers in the catalog, including New Attachment, New Customer, New Customer Address Event and New Customer Password Reset Event. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Support Board when something happens in Commerce Layer?
Any of Support Board's 36 actions, including Send Message, Update Conversation Agent, Update Conversation Department and Update Conversation Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Support Board to Commerce Layer?
Support Board has no triggers in the catalog today, so automations start in Commerce Layer. If you need the other direction, ask: your agent reads Support Board's API documentation and adds it.
Do I have to build a connector for Commerce Layer or Support Board?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Commerce Layer and Support Board without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.