Connect CommCare and RepairDesk

Both apps 32CommCare 16RepairDesk 16

• Trigger
  New Case

  Triggers when a new case is opened in your CommCare project, optionally only for one case type.

• Trigger
  New Form Submission

  Triggers when a form is submitted in your CommCare project, optionally only for one form or app.

• Trigger
  New or Updated Case

  Triggers when a case is opened or changed in your CommCare project, optionally only for one case type.

• Action
  Create Case

  Creates a new case in your CommCare project with the given type, name, owner and custom properties.

• Action
  Create Mobile Worker

  Creates a new mobile worker in your CommCare project.

• Action
  Delete Mobile Worker

  Deletes a mobile worker from your CommCare project.

• Action
  Find Case by External ID

  Finds the CommCare case carrying the given external ID and returns it.

• Action
  Get Case

  Returns one CommCare case, including its properties and parent links, by its case ID.

• Action
  Get Form

  Returns one submitted CommCare form, with its answers and metadata, by its form ID.

• Action
  Get Mobile Worker

  Returns one CommCare mobile worker by ID.

• Action
  List Cases

  Returns cases in your CommCare project, optionally filtered by case type, owner, external ID, open/closed status and last-modified date.

• Action
  List Forms

  Returns submitted forms in your CommCare project, optionally filtered by form type, app and received date.

• Action
  List Groups

  Returns the user groups in your CommCare project with their member user IDs.

• Action
  List Mobile Workers

  Returns the mobile workers in your CommCare project, optionally filtered by username or group.

• Action
  Update Case

  Updates an existing CommCare case's name, owner or custom properties, or closes it.

• Action
  Update Mobile Worker

  Updates a CommCare mobile worker's name, email, language, location or password.

• Trigger
  Employee Commission

  Triggers when an employee's payroll report row (pay period, commissions and net pay) appears or changes.

• Trigger
  Inventory Updated

  Triggers when an inventory item is added or changed (stock, price, name or other details).

• Trigger
  New Customer

  Triggers when a new customer is added in RepairDesk.

• Trigger
  New Inventory Item

  Triggers when a new inventory item is added in RepairDesk.

• Trigger
  New Invoice

  Triggers when a new invoice is created in RepairDesk.

• Trigger
  New Lead

  Triggers when a new lead (appointment) is created in RepairDesk.

• Trigger
  New Payment Added

  Triggers when a payment is recorded against an invoice in your RepairDesk store today.

• Trigger
  New Ticket

  Triggers when a new repair ticket is created in RepairDesk.

• Trigger
  Ticket Status Change

  Triggers when the repair status of a device on a ticket changes (checks the 1000 most recently created tickets).

• Action
  Add Payment

  Records a payment against an existing RepairDesk invoice.

• Action
  Create a New Invoice

  Creates a new invoice for a customer in RepairDesk with the given line items.

• Action
  Create a New Ticket

  Creates a repair ticket in RepairDesk for a customer, with one or more device line items.

• Action
  Create Customer

  Creates a new customer in RepairDesk with their contact details and address.

• Action
  Create Lead

  Creates a lead (appointment) in RepairDesk with the customer's contact details and the devices they want repaired.

• Action
  Find Customer

  Finds customers whose name, phone, email, postcode, city, organization or driving licence matches a keyword, optionally narrowed by referral source.

• Action
  Update Ticket

  Updates a repair ticket's summary (customer, discount, totals) and its line items (devices), including their parts, conditions and images.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.