--- title: "Connect CNBC and Intercom - APIANT.ai" description: "When \"New Top Story\" fires in CNBC, your agent runs \"Add note to contact\" in Intercom, or \"New company\" in Intercom to \"Top Stories\" in CNBC." canonical: "https://apiant.ai/connect/cnbc-to-intercom" --- # Connect CNBC and Intercom When **New Top Story** fires in [CNBC](https://apiant.ai/connections/cnbc), your agent runs **Add note to contact** in [Intercom](https://apiant.ai/connections/intercom), or **New company** in Intercom to **Top Stories** in CNBC. Describe the whole flow and it is built, tested on every scenario and kept running. CNBC **1** trigger CNBC **1** action Intercom **4** triggers Intercom **24** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want CNBC and Intercom to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) CNBC publishes business, markets and earnings stories through public RSS feeds, and Intercom is where your team talks to customers. Joining them lets a new CNBC story reach the right contact or conversation in Intercom, and lets an Intercom event pull the stories that matter for that customer into the hands of the person answering. Example flows ## What CNBC and Intercom can do together ### From CNBC to Intercom - When **New Top Story** in CNBC then **Add note to contact** in Intercom - When **New Top Story** in CNBC then **Create message** in Intercom ### From Intercom to CNBC - When **New company** in Intercom then **Top Stories** in CNBC Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with CNBC and Intercom ## Triggers and actions 5 triggers · 25 actions - Trigger **New Top Story** Fires when a new story is published in a CNBC category feed. - Action **Top Stories** Fetch the latest CNBC stories for a news category, optionally filtered by search text. - Trigger **New company** Fires when a new company is created. - Trigger **New conversation** Polls for conversations, most recently updated first. Fires for each new conversation. - Trigger **New or updated contact** Polls for contacts, most recently updated first. Fires for each new or updated contact. - Trigger **New ticket** Fires when a new ticket is created. - Action **Add note to contact** Adds a note to the specified contact as the specified admin. - Action **Add note to conversation** Adds an internal note to the specified conversation as an admin. - Action **Add tag to contact** Attaches a tag to the specified contact. - Action **Assign conversation** Assigns the conversation to an admin or team. - Action **Close conversation** Closes the specified conversation. - Action **Create message** Creates an admin-initiated email or in-app message to a contact. - Action **Delete company** Delete a company by ID. - Action **Delete contact** Deletes a contact by ID. - Action **Find admin by email** Fetches an admin's details. Lists all admins; match by email. - Action **Find contact by email** Searches contacts by email and returns matches. - Action **Find tickets** Search tickets by criteria. - Action **Get company** Retrieve a company by ID. - Action **Get contact** Fetches a contact's details by ID. - Action **Get conversation** Fetches a conversation's details by ID. - Action **Get ticket** Retrieve a ticket by ID. - Action **List companies** List all companies. - Action **List segments** List all segments. - Action **List tags** Lists all tags for the workspace. - Action **Open conversation** Opens (marks open) the specified conversation. - Action **Remove tag from contact** Detaches a tag from the specified contact. - Action **Send conversation reply** Sends a reply to the specified conversation as an admin. - Action **Snooze conversation** Snoozes the specified conversation until the given unix timestamp. - Action **Start conversation** Starts a new conversation with the specified contact. - Action **Track event** Submit a data event for a contact. ## Each app on its own - [ **CNBC** Get the latest business news, stock market, financial and earnings stories from CNBC's public RSS feeds.](https://apiant.ai/connections/cnbc) - [ **Intercom** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connections/intercom) Reviews ## What our customers say ## More from CNBC - [ **CNBC to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/cnbc-to-slack) - [ **CNBC to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/cnbc-to-mailchimp) - [ **CNBC to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/cnbc-to-stripe) - [ **CNBC to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/cnbc-to-shopify) - [ **CNBC to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/cnbc-to-quickbooks-online) - [ **CNBC to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/cnbc-to-pipedrive) ## More into Intercom - [ **Google Sheets to Intercom** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-intercom) - [ **Google Calendar to Intercom** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-intercom) - [ **Mailchimp to Intercom** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-intercom) - [ **Typeform to Intercom** Build and publish online forms, surveys, and quizzes with Typeform.](https://apiant.ai/connect/typeform-to-intercom) - [ **Freshworks CRM to Intercom** Freshworks CRM (Freshsales Suite) — manage contacts, sales accounts, deals, notes, tasks, and appointments.](https://apiant.ai/connect/freshworks-crm-to-intercom) - [ **Capsule CRM to Intercom** Capsule is an online hosted CRM system for individuals, small businesses and sales teams wanting a simple...](https://apiant.ai/connect/capsule-crm-to-intercom) Questions ## CNBC and Intercom, answered ### ### Can the agent bring CNBC headlines into a conversation my team is already handling? Yes. The Top Stories action fetches the latest CNBC stories for a category with optional search text, and the result can be posted with Add note to conversation so the replying admin sees it without leaving Intercom. ### ### Does a new CNBC story have to go to every contact? No. A New Top Story trigger can be narrowed to one category feed, and the agent can use Find contact by email first so only the contact you name gets the note or message in Intercom. ### ### What can start an automation from CNBC? Any of CNBC's 1 trigger in the catalog, including New Top Story. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Intercom when something happens in CNBC? Any of Intercom's 24 actions, including Add note to contact, Create message, Send conversation reply and Add note to conversation. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Intercom to CNBC? Yes. When something happens in Intercom, your agent can act in CNBC too. This page covers both directions: Intercom's triggers and CNBC's actions are listed here as well. ### ### Do I have to build a connector for CNBC or Intercom? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use CNBC and Intercom without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.