--- title: "Connect CM.com to Shippo - APIANT.ai" description: "When \"New SMS Received\" fires in CM.com, your agent runs \"Create Order\" in Shippo." canonical: "https://apiant.ai/connect/cm-com-to-shippo" --- # Connect CM.com to Shippo When **New SMS Received** fires in [CM.com](https://apiant.ai/connections/cm-com), your agent runs **Create Order** in [Shippo](https://apiant.ai/connections/shippo). Describe the whole flow and it is built, tested on every scenario and kept running. CM.com **1** trigger Shippo **2** triggers Shippo **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want CM.com and Shippo to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What CM.com can start in Shippo - When **New SMS Received** in CM.com then **Create Order** in Shippo - When **New SMS Received** in CM.com then **Add customs item** in Shippo Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with CM.com and Shippo ## Triggers and actions 3 triggers · 18 actions - Trigger **New SMS Received** Triggers when an SMS is received. Manual-registration webhook: configure your CM.com inbox Reply Settings to forward responses to the APIANT webhook URL. - Trigger **New Order** Triggers when a new order is created - Trigger **New Shipping Label** Triggers when a new shipping label is created - Action **Add address** Create a new address record. - Action **Add customs declaration** Create a new customs declaration for international shipments. - Action **Add customs item** Create a new customs item line for use in a customs declaration. - Action **Add parcel** Create a new parcel record (dimensions/weight). - Action **Add refund** Request a refund for a shipping label/transaction. - Action **Add shipment** Create a new shipment to generate rate quotes. - Action **Add shipping label** Purchase/create a shipping label (transaction) from a rate. - Action **Create Order** Creates an order. - Action **Find an Order** Search for an order by ID. - Action **Find a Shipping Label** Search for a shipping label by ID. - Action **Get address** Retrieve a single address by id. - Action **Get shipment** Retrieve a single shipment by id. - Action **Get tracking status** Look up the current tracking status for a shipment by carrier + tracking number. - Action **List addresses** List all addresses. - Action **List parcels** List all parcels. - Action **List rates for shipment** Retrieve the available carrier rates for a shipment. - Action **List shipments** List all shipments. - Action **Validate address** Validate an existing address by id. ## Each app on its own - [ **CM.com** CM.com — create excellent conversational customer experiences and turn any conversation into a conversion.](https://apiant.ai/connections/cm-com) - [ **Shippo** Shippo provides a multi-carrier API and dashboard to help merchants and platforms get real-time rates, print...](https://apiant.ai/connections/shippo) Reviews ## What our customers say ## More from CM.com - [ **CM.com to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/cm-com-to-hubspot) - [ **CM.com to Odoo CRM** Odoo is a powerful open source platform with dozens of apps to help you grow your business.](https://apiant.ai/connect/cm-com-to-odoo-crm) - [ **CM.com to Pipefile** Pipefile streamlines the collection of personal, financial, and otherwise sensitive documents to keep your...](https://apiant.ai/connect/cm-com-to-pipefile) - [ **CM.com to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/cm-com-to-salesforce) - [ **CM.com to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/cm-com-to-slack) - [ **CM.com to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/cm-com-to-google-sheets) ## More into Shippo - [ **Erpnext to Shippo** Open-source ERP system for accounting, inventory, manufacturing, sales, projects, and CRM.](https://apiant.ai/connect/erpnext-to-shippo) - [ **HubSpot to Shippo** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-shippo) - [ **Salesforce to Shippo** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-shippo) - [ **Google Sheets to Shippo** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-shippo) - [ **Gmail to Shippo** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-shippo) - [ **Google Calendar to Shippo** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-shippo) Questions ## CM.com and Shippo, answered ### ### What can start an automation from CM.com? Any of CM.com's 1 trigger in the catalog, including New SMS Received. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Shippo when something happens in CM.com? Any of Shippo's 18 actions, including Create Order, Add address, Add customs declaration and Add customs item. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Shippo to CM.com? Shippo has no triggers in the catalog today, so automations start in CM.com. If you need the other direction, ask: your agent reads Shippo's API documentation and adds it. ### ### Do I have to build a connector for CM.com or Shippo? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use CM.com and Shippo without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in Shippo once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.