---
title: "Connect CloudConvert to Hearme CXM platform - APIANT.ai"
description: "When \"Job Failed\" fires in CloudConvert, your agent runs \"Add customer\" in Hearme CXM platform."
canonical: "https://apiant.ai/connect/cloudconvert-to-hearme-cxm-platform"
---

# Connect CloudConvert to Hearme CXM platform

When **Job Failed** fires in [CloudConvert](https://apiant.ai/connections/cloudconvert), your agent runs **Add customer** in [Hearme CXM platform](https://apiant.ai/connections/hearme-cxm-platform). Describe the whole flow and it is built, tested on every scenario and kept running.

CloudConvert **2** triggers CloudConvert **4** actions Hearme CXM platform **4** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want CloudConvert and Hearme CXM platform to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What CloudConvert can start in Hearme CXM platform

- When **Job Failed** in CloudConvert then **Add customer** in Hearme CXM platform
- When **Job Finished** in CloudConvert then **Update customer** in Hearme CXM platform

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with CloudConvert and Hearme CXM platform

## Triggers and actions 2 triggers · 8 actions

- Trigger

**Job Failed**

Triggers when a job failed.

- Trigger

**Job Finished**

Triggers when a job finished.

- Action

**Capture a Website**

Creates job to capture a website as PDF or create a website screenshot as JPG or PNG.

- Action

**Convert a File**

Creates job to convert a file.

- Action

**Get file metadata**

Extract metadata (e.g. page count, dimensions, duration) from a file (metadata operation task).

- Action

**Get job**

Look up the status and results of a conversion job by ID.

- Action

**Add customer**

Creates a new customer in your hearme customer list.

- Action

**Get customer**

Returns a customer's details, such as name, phone, email, address and company, by customer id.

- Action

**List customers**

Returns the customers in your hearme account, optionally filtered by keyword, status or organization.

- Action

**Update customer**

Updates an existing customer's details, such as name, contact information, company, birthday, status or notes. Fields left blank are not changed.

## Each app on its own

- [ **CloudConvert** CloudConvert converts files between more than 200 supported formats: documents, image, spreadsheet...](https://apiant.ai/connections/cloudconvert)
- [ **Hearme CXM platform** Hearme is a software solution which helps enterprises collect responses from customers after they bought a...](https://apiant.ai/connections/hearme-cxm-platform)

Reviews

## What our customers say

## More from CloudConvert

- [ **CloudConvert to Google Gemini** Google AI Studio is a fast, easy way to start prototyping generative AI ideas using Google's Gemini model.](https://apiant.ai/connect/cloudconvert-to-google-gemini)
- [ **CloudConvert to Studio Ghibli** The Studio Ghibli API is a public catalogue of the people, places and things from the Studio Ghibli film...](https://apiant.ai/connect/cloudconvert-to-studio-ghibli)
- [ **CloudConvert to Trengo** Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and...](https://apiant.ai/connect/cloudconvert-to-trengo)
- [ **CloudConvert to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/cloudconvert-to-hubspot)
- [ **CloudConvert to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/cloudconvert-to-salesforce)
- [ **CloudConvert to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/cloudconvert-to-slack)

## More into Hearme CXM platform

- [ **HubSpot to Hearme CXM platform** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-hearme-cxm-platform)
- [ **Salesforce to Hearme CXM platform** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-hearme-cxm-platform)
- [ **Slack to Hearme CXM platform** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-hearme-cxm-platform)
- [ **Google Sheets to Hearme CXM platform** Google Sheets](https://apiant.ai/connect/google-sheets-to-hearme-cxm-platform)
- [ **Gmail to Hearme CXM platform** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-hearme-cxm-platform)
- [ **Google Calendar to Hearme CXM platform** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-hearme-cxm-platform)

Questions

## CloudConvert and Hearme CXM platform, answered

###

### What can start an automation from CloudConvert?

Any of CloudConvert's 2 triggers in the catalog, including Job Failed and Job Finished. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Hearme CXM platform when something happens in CloudConvert?

Any of Hearme CXM platform's 4 actions, including Update customer, Add customer, Get customer and List customers. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Hearme CXM platform to CloudConvert?

Hearme CXM platform has no triggers in the catalog today, so automations start in CloudConvert. If you need the other direction, ask: your agent reads Hearme CXM platform's API documentation and adds it.

###

### Do I have to build a connector for CloudConvert or Hearme CXM platform?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use CloudConvert and Hearme CXM platform without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
