---
title: "Connect Close and shipcloud - APIANT.ai"
description: "When \"New Contact in Contact Smart View\" fires in Close, your agent runs \"Add order\" in shipcloud."
canonical: "https://apiant.ai/connect/close-to-shipcloud"
---

# Connect Close and shipcloud

When **New Contact in Contact Smart View** fires in [Close](https://apiant.ai/connections/close), your agent runs **Add order** in [shipcloud](https://apiant.ai/connections/shipcloud), or **New Shipment Status** in shipcloud to **Add Address to Lead** in Close. Describe the whole flow and it is built, tested on every scenario and kept running.

Close **3** triggers Close **47** actions shipcloud **1** trigger shipcloud **16** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Close and shipcloud to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Close and shipcloud can do together

### From Close to shipcloud

- When **New Contact in Contact Smart View** in Close then **Add order** in shipcloud
- When **New Lead in Smart View** in Close then **Add address** in shipcloud

### From shipcloud to Close

- When **New Shipment Status** in shipcloud then **Add Address to Lead** in Close
- When **New Shipment Status** in shipcloud then **Create Bulk Email** in Close

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Close and shipcloud

## Triggers and actions 4 triggers · 63 actions

- Trigger

**New Contact in Contact Smart View**

Triggers when a new contact appears in the selected contact Smart View.

- Trigger

**New Lead in Smart View**

Triggers when a new lead appears in the selected Close lead Smart View, newest leads first.

- Trigger

**New Note**

Triggers when a new note is added to a lead in Close.

- Action

**Add Address to Lead**

Adds a new address to an existing Close lead, keeping the lead's current addresses, and returns the updated lead.

- Action

**Add User**

Adds a user to your Close organization by email, provisioning a new Close user if one does not exist, and returns the new membership.

- Action

**Create Bulk Action**

Starts a bulk edit in Close that sets a lead status, or sets or clears a custom field, on every record matching a search. Returns the bulk edit job and its status.

- Action

**Create Bulk Email**

Starts a bulk email in Close that sends an email template to every lead matching a search query. Returns the bulk email job with its id and status.

- Action

**Create Bulk Workflow Subscription Action**

Starts a bulk workflow (sequence) action in Close for every lead matching a search: subscribe them to a workflow, or pause or resume their existing workflow subscriptions. Returns the bulk action record and its processing status.

- Action

**Create Contact**

Creates a contact in Close, on an existing lead or on a new lead named after the contact, including any contact custom fields.

- Action

**Create Custom Activity**

Creates a custom activity of a chosen type on a Close lead, optionally tied to a contact, and returns the new activity.

- Action

**Create Export**

Starts an export of Close leads (optionally narrowed by an Advanced Filtering query) to a CSV or JSON file, and returns the export job. Close emails a download link when the export is done.

- Action

**Create Lead**

Creates a new lead in Close, optionally with nested contacts, addresses, a status and custom field values.

- Action

**Create Lead Smart View**

Creates a Lead Smart View in Close: a saved lead search defined by an Advanced Filtering query, and returns the new Smart View.

- Action

**Create Note**

Creates a note on a lead in Close, optionally tied to a contact, pinned, or with file attachments.

- Action

**Create Opportunity**

Creates an opportunity in Close, optionally on an existing lead, with its value, status, pipeline, owner, note and custom fields.

- Action

**Create SMS**

Creates an SMS activity on a Close lead: log a received or sent text, save a draft, schedule one, or send it immediately from one of your Close phone numbers.

- Action

**Create Task**

Creates a to-do task on a Close lead, optionally tied to one of the lead's contacts, assigned to a user and given a due date.

- Action

**Create WhatsApp Message**

Logs a WhatsApp message activity on a Close lead and contact, with its text, direction, phone numbers and optional attachments.

- Action

**Delete Email**

Deletes an email activity from Close.

- Action

**Delete Email Address From Contact**

Removes one email address from a Close contact, keeping the contact's other email addresses.

- Action

**Delete Logged Call**

Deletes a logged Call activity from Close.

- Action

**Export Activity Report to CSV**

Runs a Close activity report (overview by time period or comparison by user) and returns it as CSV text.

- Action

**Find Call**

Returns the call activities logged in Close that match the lead, contact, user, call IDs or date range you specify.

- Action

**Find Connected Account**

Returns the email and calendar accounts a Close user has connected, such as Gmail, Outlook or Zoom accounts.

- Action

**Find Custom Activity**

Returns the custom activities in Close that match the lead, contact, user, activity type or date criteria you specify.

- Action

**Find Custom Objects**

Returns the custom object records attached to a lead, optionally limited to one custom object type.

- Action

**Find Group**

Returns the Close groups whose name matches the name you supply, along with the first match.

- Action

**Find Lead**

Returns up to 200 leads whose name, contacts, emails, phones or other text fields match the search text.

- Action

**Find Meetings**

Returns the Meeting activities in Close that match the lead, contact, user, meeting ID and date filters you supply.

- Action

**Find Note**

Returns the Note activities in Close that match the lead, contact, user, note IDs or date ranges you specify.

- Action

**Find Number of Leads in Smart View**

Returns the number of leads that currently match a lead Smart View in Close.

- Action

**Find Opportunities**

Returns the opportunities that match a search query and any of the chosen filters, such as lead, owner, status, value period or date ranges.

- Action

**Find Task**

Returns the Close tasks that match the filters you supply, such as the lead, assignee, completion state, type or due date.

- Action

**Find WhatsApp Messages**

Returns the WhatsApp message activities in Close that match the lead, contact, user, WhatsApp message id or date range you specify.

- Action

**Find Workflow Subscription**

Returns the workflow (sequence) subscriptions for a workflow, contact or lead.

- Action

**Merge Two Leads**

Merges one Close lead into another. The source lead's contacts, activities and opportunities move to the destination lead, and the source lead is removed.

- Action

**Resubscribe Email**

Resubscribes an email address in Close by removing it from the organization's unsubscribed email list, so Close can send email to it again.

- Action

**Run Activity Overview Report**

Runs a Close activity overview report and returns the chosen activity metrics for each time period in the range, plus totals for the whole range.

- Action

**Run Opportunity Funnel Report**

Runs Close's opportunity funnel totals report for a pipeline, returning win rates, won and completed values, time to win and sales velocity, overall and per user.

- Action

**Run Sent Email Report**

Returns sent email statistics for an organization — totals, opens and replies overall and per email template — optionally limited to a date range or user.

- Action

**Run Status Change Report**

Runs Close's lead status change report, returning how many leads were in each lead status over a period and how leads moved between statuses.

- Action

**Select Random User**

Picks one user at random from the members of your Close organization and returns that user's details — useful for round-robin style lead or task assignment.

- Action

**Unsubscribe Email**

Unsubscribes an email address so Close no longer sends it email, for example when the person opted out of a mailing list elsewhere.

- Action

**Update Call**

Updates an existing call activity in Close, such as its note, outcome, status or duration. Only the fields you fill in are changed.

- Action

**Update Contact**

Updates an existing Close contact's name, title, lead, emails, phones, URLs, timezone or custom fields. Fields left blank keep their current values.

- Action

**Update Custom Activity**

Updates an existing custom activity in Close: its contact, date, draft/published status, pinned state and custom field values.

- Action

**Update Lead**

Updates an existing Close lead's name, description, website, status, addresses or custom fields. Fields left blank keep their current values.

- Action

**Update Lead Smart View**

Renames a lead Smart View in Close or replaces the filter that decides which leads it lists.

- Action

**Update Note**

Updates an existing note on a Close lead: its text, title, pinned state, contact, activity date or attachments. Fields left blank are not changed.

- Action

**Update Opportunity**

Updates an existing opportunity in Close, changing only the fields you fill in, including your custom opportunity fields.

- Trigger

**New Shipment Status**

Triggers when a shipcloud shipment changes status (label created, picked up, in transit, delivered, deleted and more).

- Action

**Add address**

Creates a new address in your shipcloud address book, ready to use as a shipment's sender or recipient.

- Action

**Add order**

Creates an order in shipcloud with its delivery address and line items, so shipments can later be associated with it.

- Action

**Add pickup request**

Requests a carrier pickup for your shipments, either all shipments not yet picked up or only the ones you list.

- Action

**Create Shipment**

Creates a shipment in shipcloud and, optionally, books the shipping label with the carrier.

- Action

**Create Shipment Quote**

Returns the price a carrier would charge for shipping a package between two addresses, without creating a shipment.

- Action

**Delete shipment**

Deletes a shipment. Prepared shipments can be deleted any time; shipments with a label only before the carrier's cutoff time.

- Action

**Find Shipment**

Finds shipments matching a reference number, tracking number, carrier, status or creation date range.

- Action

**Get address**

Returns a saved address from your shipcloud address book by its id.

- Action

**Get order**

Returns an order previously sent to shipcloud, including its delivery address and line items.

- Action

**Get pickup request**

Returns a pickup request, including its carrier, pickup time window, pickup address and included shipments.

- Action

**Get shipment**

Returns the details of a single shipment, including its carrier, tracking information, label and addresses.

- Action

**List addresses**

Returns the addresses saved in your shipcloud account, optionally filtered by name, company, street, city, postal code, country or phone.

- Action

**List carriers**

Returns the carriers available to your shipcloud account, with their services, package types, additional services and label formats.

- Action

**List orders**

Returns the orders previously created in your shipcloud account, including delivery address and line items.

- Action

**List shipments**

Returns the shipments in your shipcloud account, optionally filtered by carrier, tracking number, reference number, service, type, source, tracking status or creation time.

- Action

**Update shipment**

Updates an existing shipment, such as its addresses, package, carrier or service, and can create its shipping label.

## Each app on its own

- [ **Close** Close is a sales productivity platform built to help you close more deals.](https://apiant.ai/connections/close)
- [ **shipcloud** Shipcloud is a shipping service provider for creating shipping labels as well as tracking shipments.](https://apiant.ai/connections/shipcloud)

Reviews

## What our customers say

## More from Close

- [ **Close to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/close-to-hubspot)
- [ **Close to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/close-to-salesforce)
- [ **Close to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/close-to-slack)
- [ **Close to Google Sheets** Google Sheets](https://apiant.ai/connect/close-to-google-sheets)
- [ **Close to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/close-to-gmail)
- [ **Close to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/close-to-google-calendar)

## More into shipcloud

- [ **HubSpot to shipcloud** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-shipcloud)
- [ **Salesforce to shipcloud** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-shipcloud)
- [ **Google Sheets to shipcloud** Google Sheets](https://apiant.ai/connect/google-sheets-to-shipcloud)
- [ **Gmail to shipcloud** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-shipcloud)
- [ **Google Calendar to shipcloud** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-shipcloud)
- [ **Google Drive to shipcloud** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-shipcloud)

Questions

## Close and shipcloud, answered

###

### What can start an automation from Close?

Any of Close's 3 triggers in the catalog, including New Contact in Contact Smart View, New Lead in Smart View and New Note. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in shipcloud when something happens in Close?

Any of shipcloud's 16 actions, including Create Shipment, Create Shipment Quote, Update shipment and Add address. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from shipcloud to Close?

Yes. When something happens in shipcloud, your agent can act in Close too. This page covers both directions: shipcloud's triggers and Close's actions are listed here as well.

###

### Do I have to build a connector for Close or shipcloud?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Close and shipcloud without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
