Connect Close and Loop Returns

Both apps 142Close 58Loop Returns 84

• Trigger
  New Contact in Contact Smart View

  Triggers when a new contact appears in the selected contact Smart View.

• Trigger
  New Lead in Smart View

  Triggers when a new lead appears in the selected Close lead Smart View, newest leads first.

• Trigger
  New Note

  Triggers when a new note is added to a lead in Close.

• Action
  Add Address to Lead

  Adds a new address to an existing Close lead, keeping the lead's current addresses, and returns the updated lead.

• Action
  Add User

  Adds a user to your Close organization by email, provisioning a new Close user if one does not exist, and returns the new membership.

• Action
  Create Bulk Action

  Starts a bulk edit in Close that sets a lead status, or sets or clears a custom field, on every record matching a search. Returns the bulk edit job and its status.

• Action
  Create Bulk Email

  Starts a bulk email in Close that sends an email template to every lead matching a search query. Returns the bulk email job with its id and status.

• Action
  Create Bulk Workflow Subscription Action

  Starts a bulk workflow (sequence) action in Close for every lead matching a search: subscribe them to a workflow, or pause or resume their existing workflow subscriptions. Returns the bulk action record and its processing status.

• Action
  Create Call

  Logs a call made outside Close's built-in calling as a Call activity on a lead, with optional direction, duration, note, recording and outcome.

• Action
  Create Call Task

  Creates an outgoing call task in Close that reminds a user to call a specific contact on a lead.

• Action
  Create Contact

  Creates a contact in Close, on an existing lead or on a new lead named after the contact, including any contact custom fields.

• Action
  Create Custom Activity

  Creates a custom activity of a chosen type on a Close lead, optionally tied to a contact, and returns the new activity.

• Action
  Create Email

  Creates an email activity on a Close lead: logs a received or sent email, saves a draft, schedules an email, or sends one immediately.

• Action
  Create Export

  Starts an export of Close leads (optionally narrowed by an Advanced Filtering query) to a CSV or JSON file, and returns the export job. Close emails a download link when the export is done.

• Action
  Create Lead

  Creates a new lead in Close, optionally with nested contacts, addresses, a status and custom field values.

• Action
  Create Lead Smart View

  Creates a Lead Smart View in Close: a saved lead search defined by an Advanced Filtering query, and returns the new Smart View.

• Action
  Create Note

  Creates a note on a lead in Close, optionally tied to a contact, pinned, or with file attachments.

• Action
  Create Opportunity

  Creates an opportunity in Close, optionally on an existing lead, with its value, status, pipeline, owner, note and custom fields.

• Action
  Create SMS

  Creates an SMS activity on a Close lead: log a received or sent text, save a draft, schedule one, or send it immediately from one of your Close phone numbers.

• Action
  Create Task

  Creates a to-do task on a Close lead, optionally tied to one of the lead's contacts, assigned to a user and given a due date.

• Action
  Create WhatsApp Message

  Logs a WhatsApp message activity on a Close lead and contact, with its text, direction, phone numbers and optional attachments.

• Action
  Delete Email

  Deletes an email activity from Close.

• Action
  Delete Email Address From Contact

  Removes one email address from a Close contact, keeping the contact's other email addresses.

• Action
  Delete Logged Call

  Deletes a logged Call activity from Close.

• Action
  Export Activity Report to CSV

  Runs a Close activity report (overview by time period or comparison by user) and returns it as CSV text.

• Action
  Find Call

  Returns the call activities logged in Close that match the lead, contact, user, call IDs or date range you specify.

• Action
  Find Connected Account

  Returns the email and calendar accounts a Close user has connected, such as Gmail, Outlook or Zoom accounts.

• Action
  Find Contacts

  Returns up to 200 Close contacts whose name, email, phone or other text fields match the search text, including each contact's custom field values.

• Action
  Find Custom Activity

  Returns the custom activities in Close that match the lead, contact, user, activity type or date criteria you specify.

• Action
  Find Custom Objects

  Returns the custom object records attached to a lead, optionally limited to one custom object type.

• Action
  Find Group

  Returns the Close groups whose name matches the name you supply, along with the first match.

• Action
  Find Lead

  Returns up to 200 leads whose name, contacts, emails, phones or other text fields match the search text.

• Action
  Find Meetings

  Returns the Meeting activities in Close that match the lead, contact, user, meeting ID and date filters you supply.

• Action
  Find Note

  Returns the Note activities in Close that match the lead, contact, user, note IDs or date ranges you specify.

• Action
  Find Number of Leads in Smart View

  Returns the number of leads that currently match a lead Smart View in Close.

• Action
  Find Opportunities

  Returns the opportunities that match a search query and any of the chosen filters, such as lead, owner, status, value period or date ranges.

• Action
  Find Task

  Returns the Close tasks that match the filters you supply, such as the lead, assignee, completion state, type or due date.

• Action
  Find User

  Finds users in your Close organization by email address and/or name, returning the matching users.

• Action
  Find WhatsApp Messages

  Returns the WhatsApp message activities in Close that match the lead, contact, user, WhatsApp message id or date range you specify.

• Action
  Find Workflow Subscription

  Returns the workflow (sequence) subscriptions for a workflow, contact or lead.

• Action
  Merge Two Leads

  Merges one Close lead into another. The source lead's contacts, activities and opportunities move to the destination lead, and the source lead is removed.

• Action
  Resubscribe Email

  Resubscribes an email address in Close by removing it from the organization's unsubscribed email list, so Close can send email to it again.

• Action
  Run Activity Overview Report

  Runs a Close activity overview report and returns the chosen activity metrics for each time period in the range, plus totals for the whole range.

• Action
  Run Opportunity Funnel Report

  Runs Close's opportunity funnel totals report for a pipeline, returning win rates, won and completed values, time to win and sales velocity, overall and per user.

• Action
  Run Opportunity Report

  Returns Close's opportunity status change report: how many opportunities were in, entered and left each status over a period, plus the transitions between statuses.

• Action
  Run Sent Email Report

  Returns sent email statistics for an organization — totals, opens and replies overall and per email template — optionally limited to a date range or user.

• Action
  Run Status Change Report

  Runs Close's lead status change report, returning how many leads were in each lead status over a period and how leads moved between statuses.

• Action
  Select Random User

  Picks one user at random from the members of your Close organization and returns that user's details — useful for round-robin style lead or task assignment.

• Action
  Toggle Forwarding on Phone Number

  Turns call forwarding on or off for a Close phone number, optionally setting the number calls forward to and other phone number settings. Returns the updated phone number.

• Action
  Unsubscribe Email

  Unsubscribes an email address so Close no longer sends it email, for example when the person opted out of a mailing list elsewhere.

• Action
  Update Call

  Updates an existing call activity in Close, such as its note, outcome, status or duration. Only the fields you fill in are changed.

• Action
  Update Contact

  Updates an existing Close contact's name, title, lead, emails, phones, URLs, timezone or custom fields. Fields left blank keep their current values.

• Action
  Update Custom Activity

  Updates an existing custom activity in Close: its contact, date, draft/published status, pinned state and custom field values.

• Action
  Update Lead

  Updates an existing Close lead's name, description, website, status, addresses or custom fields. Fields left blank keep their current values.

• Action
  Update Lead Smart View

  Renames a lead Smart View in Close or replaces the filter that decides which leads it lists.

• Action
  Update Note

  Updates an existing note on a Close lead: its text, title, pinned state, contact, activity date or attachments. Fields left blank are not changed.

• Action
  Update Opportunity

  Updates an existing opportunity in Close, changing only the fields you fill in, including your custom opportunity fields.

• Action
  Update Workflow Subscription

  Pauses or resumes a contact's workflow (sequence) subscription in Close by changing its status.

• Trigger
  New Return Created

  Triggers when a new return is created in Loop.

• Trigger
  Return Status Updated

  Triggers when a Loop return changes state (for example open to closed or cancelled).

• Action
  Add Product to Collection

  Attach a product to a collection.

• Action
  Add Product to Collection by External ID

  Attach a product to a collection by commerce `external_id`.

• Action
  Advanced Shipping Notice

  This endpoint will pull all packages by tracking statuses/timeframe. The ASN endpoint will return an array of

• Action
  Cancel Draft Return

  Cancel a draft return.

• Action
  Cancel Return

  Cancel a return in Loop. Canceling a return will allow a customer to make another return with the same

• Action
  Close Return

  Close a return. Closing a return will not fulfill any outcomes such as exchanges or gift cards, and the

• Action
  Create Allowlist Item

  Create an allowlist entry.

• Action
  Create Blocklist Item

  Create a blocklist entry.

• Action
  Create Bulk Operation

  Uploads a JSONL file of order, product or other jobs and starts a Loop bulk operation that runs them.

• Action
  Create Destination

  Create a destination.

• Action
  Create Fraud Report

  Attach a fraud report to a return.

• Action
  Create Return Note

  Post a new note to a return.

• Action
  Delete Allowlist Item

  Delete an allowlist entry.

• Action
  Delete Blocklist Item

  Delete a blocklist entry.

• Action
  Delete Collection

  Delete a collection.

• Action
  Delete Collection by External ID

  Delete a collection by its commerce `external_id`.

• Action
  Delete Customer

  Delete a customer.

• Action
  Delete Customer by External ID

  Delete a customer by its commerce `external_id`.

• Action
  Delete Destination

  Delete a destination.

• Action
  Delete Inventory

  Delete an inventory.

• Action
  Delete Inventory by External IDs

  Delete an inventory record identified by the product variant's `external_id` and the location's `external_id`. If more than one product variant in the shop shares the same `external_id`, this request returns `409 Conflict`.

• Action
  Delete Location

  Delete a location.

• Action
  Delete Location by External ID

  Delete a location by its commerce `external_id`.

• Action
  Delete Order

  Delete a specific order.

• Action
  Delete Order by External ID

  Delete a specific order by its commerce `external_id`.

• Action
  Delete Product by External ID

  Delete a product by its commerce `external_id`.

• Action
  Delete Product from Collection

  Delete a product from a collection.

• Action
  Delete Product from Collection by External ID

  Delete a product from a collection by commerce `external_id`.

• Action
  Delete Product Variant

  Delete a product variant.

• Action
  Delete Product Variant by External ID

  Delete a product variant by the parent product's commerce `external_id` and the variant's commerce `external_id`.

• Action
  Detailed Returns List

  Pull a detailed list of returns created within a given timeframe.

• Action
  Finalize Items

  Finalizes the returning items and cart items of the draft return.

• Action
  Flag Return

  Flag a return in Loop for review. This will prevent automated processing and will require a human to go

• Action
  Get All Destinations

  Retrieve all destinations.

• Action
  Get Allowlist Item

  Retrieve an allowlist entry.

• Action
  Get Blocklist Item

  Retrieve a blocklist entry.

• Action
  Get Bulk Operation

  Get the details about a specific bulk operation.

• Action
  Get Collection

  Get details about a single collection.

• Action
  Get Collection by External ID

  Get details about a single collection by its commerce `external_id`.

• Action
  Get Customer

  Get details about a single customer.

• Action
  Get Customer by External ID

  Get details about a single customer by its commerce `external_id`.

• Action
  Get Destination Details

  Get details for a single destination.

• Action
  Get Draft Return

  Retrieves the details of a draft return, including its current state, returning items, cart items, and

• Action
  Get Inventory

  Get inventory details for a product variant by location.

• Action
  Get Inventory by External IDs

  Get inventory details for a product variant at a location, identified by the variant's `external_id` and the location's `external_id`. If more than one product variant in the shop shares the same `external_id`, this request returns `409 Conflict`.

• Action
  Get Location

  Get the details about a single location.

• Action
  Get Location by External ID

  Get the details about a single location by its commerce `external_id`.

• Action
  Get Order

  Get details about a specific order.

• Action
  Get Order by External ID

  Get details about a specific order by its commerce `external_id`.

• Action
  Get Product by External ID

  Get the details about a single product by its commerce `external_id`.

• Action
  Get Product Variant

  Get the details about a single product variant.

• Action
  Get Product Variant by External ID

  Get the details about a single product variant by the parent product's commerce `external_id` and the variant's commerce `external_id`.

• Action
  Get Return Details

  Get the details of a specific return based on a return's ID,

• Action
  Get Return Notes

  Get notes on a specific return using the return's ID.

• Action
  Get Shipment Information

  Get high level information from a Happy Returns shipment.

• Action
  Get Shipment Items

  Get all items for a Happy Returns shipment.

• Action
  Get Shipments

  Get information about all Happy Returns shipments created within a given timeframe.

• Action
  List Allowlist Items

  Retrieve a list of paginated allowlist entries.

• Action
  List Blocklist Items

  Retrieve a list of paginated blocklist entries.

• Action
  List Bulk Operation Jobs

  Retrieve a list of bulk operation jobs.

• Action
  List Bulk Operations

  Retrieve a list of bulk operations. The list can be sorted and paginated using the parameters below.

• Action
  List Collections

  Retrieve a list of collections. The list can be filtered, sorted, and paginated using the parameters below.

• Action
  List Customers

  Retrieve a list of customers. The list can be filtered, sorted, and paginated using the parameters below.

• Action
  List Inventories

  Retrieve a list of inventories. The list can be filtered, sorted, and paginated using the parameters below.

• Action
  List Locations

  Retrieve a list of locations. The list can be filtered, sorted, and paginated using the parameters below.

• Action
  List Orders

  List all orders.

• Action
  List Products

  Retrieve a list of products. The list can be filtered, sorted, and paginated using the body parameters below.

• Action
  List Product Variants

  Retrieve a list of product variants. The list can be filtered, sorted, and paginated using the body parameters below.

• Action
  Look Up Order Return Eligibility by Order Name

  Report per-line-item return eligibility for an order, by its order name, without starting a return.

• Action
  Process Return

  Process a return in Loop based on the return ID. Processing a return will archive it in Loop and

• Action
  Remove Cart Item

  Removes a specific item from the draft return's cart.

• Action
  Remove Line Items

  Remove one or more line items from an open return.

• Action
  Remove Returning Item

  Removes a specific item from the draft return's ReturningItems.

• Action
  Set Address

  Sets the return shipping address for the draft return.

• Action
  Set Credit Type

  Sets the credit type for the draft return.

• Action
  Set Customer

  Sets the customer information for the draft return.

• Action
  Set Processing Type

  Sets the processing type (`regular` or `instant`) of the draft return.

• Action
  Set Returning Item Return Type

  Sets the return type for a specific returning item.

• Action
  Submit Draft Return

  Submits the draft return.

• Action
  Unfinalize Items

  Reopens the returning items and cart items of the draft return for modification.

• Action
  Update Destination

  Update a destination.

• Action
  Upsert Inventory

  Upsert inventory details for a product variant by location. If the inventory exists, it will be updated; if it doesn't exist, it will be created.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.