# Connect Clockify and ServiceNow When **New Client** fires in [Clockify](https://apiant.ai/connections/clockify), your agent runs **Add File Attachment to Record** in [ServiceNow](https://apiant.ai/connections/servicenow), or **New Attachment Added** in ServiceNow to **Create Task** in Clockify. Describe the whole flow and it is built, tested on every scenario and kept running. Clockify **7** triggers Clockify **24** actions ServiceNow **7** triggers ServiceNow **7** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Clockify and ServiceNow to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Clockify and ServiceNow can do together ### From Clockify to ServiceNow - When **New Client** in Clockify then **Add File Attachment to Record** in ServiceNow - When **New Project** in Clockify then **Create Record** in ServiceNow ### From ServiceNow to Clockify - When **New Attachment Added** in ServiceNow then **Create Task** in Clockify - When **New Comment Added** in ServiceNow then **Create Client** in Clockify Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Clockify and ServiceNow ## Triggers and actions 14 triggers · 31 actions - Trigger **New Client** Triggers when a new client is added to a workspace. - Trigger **New Project** Triggers when a new project is added to a workspace. - Trigger **New Tag** Triggers when a new tag is added to a workspace. - Trigger **New Task** Triggers when a new task is added to a project on a specified workspace. - Trigger **New Time Entry** Triggers when a new time entry is added. - Trigger **New Timer Started** Triggers when a new entry is started and running. - Trigger **New Workspace** Triggers when a new workspace is created. - Action **Create Client** Creates a client on a specified workspace. - Action **Create Project** Creates a project on a specified workspace. - Action **Create Tag** Creates a tag on a specified workspace. - Action **Create Task** Creates a task on a specified project. - Action **Create Time Entry** Creates a new time entry on a specified workspace. - Action **Delete Client** Delete a client from a workspace. - Action **Delete Project** Delete a project from a workspace. - Action **Delete Tag** Delete a tag from a workspace. - Action **Delete Task** Delete a task from a project. - Action **Delete Time Entry** Delete a time entry from a workspace. - Action **Find Client** Finds a client by name on a specified workspace. - Action **Find Project** Finds a project by name on a specified workspace. - Action **Find Running Timer** Finds a currently running time entry on a specified workspace. - Action **Find Tag** Finds a tag on a specified workspace. - Action **Find Task** Finds a task by name on a specified project and workspace. - Action **Find Time Entry** Finds a time entry by description, start datetime or end datetime. - Action **List Workspaces** List all workspaces the authenticated user belongs to. - Action **Start Timer** Starts a new time entry. - Action **Stop Timer** Stops currently running time entry on a specified workspace. - Action **Update Client** Update a client's name/note/archived status. - Action **Update Project** Update a project's name/color/client/billable status/dates. - Action **Update Tag** Update a tag's name/archived status on a workspace. - Action **Update Task** Update a task's name/status/assignee/estimate on a project. - Action **Update Time Entry** Update a time entry's start/end/description/project/task/billable/tags on a workspace. - Trigger **New Attachment Added** Triggered when a new attachment is added. - Trigger **New Comment Added** Triggered when a new comment is added to a record. Queries the ServiceNow journal field table for comment entries. - Trigger **New Record** Polls the specified ServiceNow table and fires for each new record, ordered by creation time. Optionally filter with an encoded query. - Trigger **New Work Note Added** Triggered when a new work note is added to a record (e.g. incident) in ServiceNow. - Trigger **New Work Notes (Cisco)** Gets new work notes from incidents in ServiceNow. Queries the configured table (default incident) for rows updated in the last day, returning each record's comments_and_work_notes journal (display value) and sys_id. - Trigger **Two-way sync new and updated incidents (Cisco)** A trigger for two-way syncing new and updated incidents. Can only be used with two-way sync actions. - Trigger **Two-way sync new and updated tables** A trigger for two-way syncing new and updated table records. Polls a ServiceNow table for records ordered by sys_updated_on so new and changed rows are detected. Can only be used with two-way sync actions. - Action **Add Comment to Incident** Adds a customer-visible comment to an incident (by sys_id) via the incident table. - Action **Add File Attachment to Record** Attaches a file to a record via the ServiceNow Attachment API. Provide the table name, record sys_id, file name, content type, and file content. - Action **Add Work Note to Incident** Adds an internal work note to an incident (by sys_id) via the incident table. - Action **Create Record** Creates a new record in the specified ServiceNow table (e.g. incident, task, problem, cmdb_ci). Pass the field values as a JSON object. - Action **Delete Record** Deletes a record by sys_id from the specified ServiceNow table. - Action **List Records** Lists records from the specified ServiceNow table. Optionally filter with an encoded query (sysparm_query), e.g. active=true^priority=1. Returns the result array, paginated. - Action **Update Record** Updates an existing record (by sys_id) in the specified ServiceNow table. Pass changed field values as a JSON object. ## Each app on its own - [ **Clockify** Clockify is a completely free time tracking software for teams.](https://apiant.ai/connections/clockify) - [ **ServiceNow** ServiceNow is a digital workflow and IT service management platform.](https://apiant.ai/connections/servicenow) Reviews ## What our customers say ## More from Clockify - [ **Clockify to Kimai** Time-tracking platform for project-driven teams, with invoicing, expense tracking, and reporting.](https://apiant.ai/connect/clockify-to-kimai) - [ **Clockify to Nvidia** API platform for deploying GPU-accelerated AI models, including inference microservices and a container...](https://apiant.ai/connect/clockify-to-nvidia) - [ **Clockify to Postman** Postman is a platform for building and testing APIs.](https://apiant.ai/connect/clockify-to-postman) - [ **Clockify to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/clockify-to-hubspot) - [ **Clockify to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/clockify-to-salesforce) - [ **Clockify to Google Sheets** Google Sheets](https://apiant.ai/connect/clockify-to-google-sheets) ## More into ServiceNow - [ **HubSpot to ServiceNow** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-servicenow) - [ **Salesforce to ServiceNow** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-servicenow) - [ **Google Sheets to ServiceNow** Google Sheets](https://apiant.ai/connect/google-sheets-to-servicenow) - [ **Gmail to ServiceNow** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-servicenow) - [ **Google Calendar to ServiceNow** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-servicenow) - [ **Google Drive to ServiceNow** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-servicenow) Questions ## Clockify and ServiceNow, answered ### ### What can start an automation from Clockify? Any of Clockify's 7 triggers in the catalog, including New Client, New Project, New Tag and New Task. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in ServiceNow when something happens in Clockify? Any of ServiceNow's 7 actions, including Create Record, Update Record, Add Comment to Incident and Add File Attachment to Record. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from ServiceNow to Clockify? Yes. When something happens in ServiceNow, your agent can act in Clockify too. This page covers both directions: ServiceNow's triggers and Clockify's actions are listed here as well. ### ### Do I have to build a connector for Clockify or ServiceNow? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.