--- title: "Connect Clockify and Gorgias - APIANT.ai" description: "When \"New Client\" fires in Clockify, your agent runs \"Add customer\" in Gorgias, or \"New ticket\" in Gorgias to \"Create Task\" in Clockify." canonical: "https://apiant.ai/connect/clockify-to-gorgias" --- # Connect Clockify and Gorgias When **New Client** fires in [Clockify](https://apiant.ai/connections/clockify), your agent runs **Add customer** in [Gorgias](https://apiant.ai/connections/gorgias), or **New ticket** in Gorgias to **Create Task** in Clockify. Describe the whole flow and it is built, tested on every scenario and kept running. Clockify **7** triggers Clockify **24** actions Gorgias **2** triggers Gorgias **13** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Clockify and Gorgias to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Clockify and Gorgias can do together ### From Clockify to Gorgias - When **New Client** in Clockify then **Add customer** in Gorgias - When **New Project** in Clockify then **Add tag to ticket** in Gorgias ### From Gorgias to Clockify - When **New ticket** in Gorgias then **Create Task** in Clockify - When **New ticket message** in Gorgias then **Create Client** in Clockify Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Clockify and Gorgias ## Triggers and actions 9 triggers · 37 actions - Trigger **New Client** Triggers when a new client is added to a workspace. - Trigger **New Project** Triggers when a new project is added to a workspace. - Trigger **New Tag** Triggers when a new tag is added to a workspace. - Trigger **New Task** Triggers when a new task is added to a project on a specified workspace. - Trigger **New Time Entry** Triggers when a new time entry is added. - Trigger **New Timer Started** Triggers when a new entry is started and running. - Trigger **New Workspace** Triggers when a new workspace is created. - Action **Create Client** Creates a client on a specified workspace. - Action **Create Project** Creates a project on a specified workspace. - Action **Create Tag** Creates a tag on a specified workspace. - Action **Create Task** Creates a task on a specified project. - Action **Create Time Entry** Creates a new time entry on a specified workspace. - Action **Delete Client** Delete a client from a workspace. - Action **Delete Project** Delete a project from a workspace. - Action **Delete Tag** Delete a tag from a workspace. - Action **Delete Task** Delete a task from a project. - Action **Delete Time Entry** Delete a time entry from a workspace. - Action **Find Client** Finds a client by name on a specified workspace. - Action **Find Project** Finds a project by name on a specified workspace. - Action **Find Running Timer** Finds a currently running time entry on a specified workspace. - Action **Find Tag** Finds a tag on a specified workspace. - Action **Find Task** Finds a task by name on a specified project and workspace. - Action **Find Time Entry** Finds a time entry by description, start datetime or end datetime. - Action **List Workspaces** List all workspaces the authenticated user belongs to. - Action **Start Timer** Starts a new time entry. - Action **Stop Timer** Stops currently running time entry on a specified workspace. - Action **Update Client** Update a client's name/note/archived status. - Action **Update Project** Update a project's name/color/client/billable status/dates. - Action **Update Tag** Update a tag's name/archived status on a workspace. - Action **Update Task** Update a task's name/status/assignee/estimate on a project. - Action **Update Time Entry** Update a time entry's start/end/description/project/task/billable/tags on a workspace. - Trigger **New ticket** Fires when a new ticket is created in Gorgias. - Trigger **New ticket message** Fires when a new message is added to a ticket. - Action **Add customer** Create a new customer profile. - Action **Add tag to ticket** Apply a tag to a ticket. - Action **Create Ticket** Creates a ticket - Action **Create Ticket Message** Creates a Ticket Message in an existing ticket - Action **Delete ticket** Delete a ticket by id. - Action **Find customers by email** Search/list customers, filterable by email and other criteria. - Action **Get customer** Retrieve a single customer by id. - Action **Get ticket** Retrieve a single ticket by id. - Action **Get Ticket Message** Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it. - Action **List ticket messages** List messages belonging to a ticket. - Action **List tickets** List tickets with optional filters (status, customer, tags). - Action **Update customer** Update fields on an existing customer record. - Action **Update ticket** Update fields on an existing ticket (status, priority, assignee, tags). ## Each app on its own - [ **Clockify** Clockify is a completely free time tracking software for teams.](https://apiant.ai/connections/clockify) - [ **Gorgias** Gorgias is an ecommerce focused helpdesk with AI-powered responses, automated workflows & integrations.](https://apiant.ai/connections/gorgias) Reviews ## What our customers say ## More from Clockify - [ **Clockify to Kimai** Time-tracking platform for project-driven teams, with invoicing, expense tracking, and reporting.](https://apiant.ai/connect/clockify-to-kimai) - [ **Clockify to Nvidia** API platform for deploying GPU-accelerated AI models, including inference microservices and a container...](https://apiant.ai/connect/clockify-to-nvidia) - [ **Clockify to Pdforge** No-code builder and API for generating PDF documents/reports at scale for SaaS apps.](https://apiant.ai/connect/clockify-to-pdforge) - [ **Clockify to Postman** Postman is a platform for building and testing APIs.](https://apiant.ai/connect/clockify-to-postman) - [ **Clockify to SHARE** A free, open, dataset about research and scholarly activities. Free, credential-less public API.](https://apiant.ai/connect/clockify-to-share) - [ **Clockify to SharpAPI** Real-time sports betting odds from 20+ sportsbooks with +EV detection](https://apiant.ai/connect/clockify-to-sharpapi) ## More into Gorgias - [ **Google Sheets to Gorgias** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-gorgias) - [ **Gmail to Gorgias** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-gorgias) - [ **Google Calendar to Gorgias** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-gorgias) - [ **Google Drive to Gorgias** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-gorgias) - [ **Airtable to Gorgias** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-gorgias) - [ **Asana to Gorgias** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-gorgias) Questions ## Clockify and Gorgias, answered ### ### What can start an automation from Clockify? Any of Clockify's 7 triggers in the catalog, including New Client, New Project, New Tag and New Task. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Gorgias when something happens in Clockify? Any of Gorgias's 13 actions, including Create Ticket, Create Ticket Message, Update customer and Update ticket. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Gorgias to Clockify? Yes. When something happens in Gorgias, your agent can act in Clockify too. This page covers both directions: Gorgias's triggers and Clockify's actions are listed here as well. ### ### Do I have to build a connector for Clockify or Gorgias? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Clockify and Gorgias without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.