---
title: "Connect Cliniko and JotForm - APIANT.ai"
description: "When \"New or updated patient\" fires in Cliniko, your agent runs \"Clone Form\" in JotForm, or \"New Form Submission\" in JotForm to \"Create contact\" in Cliniko."
canonical: "https://apiant.ai/connect/cliniko-to-jotform"
---

# Connect Cliniko and JotForm

When **New or updated patient** fires in [Cliniko](https://apiant.ai/connections/cliniko), your agent runs **Clone Form** in [JotForm](https://apiant.ai/connections/jotform), or **New Form Submission** in JotForm to **Create contact** in Cliniko. Describe the whole flow and it is built, tested on every scenario and kept running.

Cliniko **17** triggers Cliniko **36** actions JotForm **2** triggers JotForm **36** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Cliniko and JotForm to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Connecting JotForm and Cliniko means the intake, consent and details-change forms patients fill in online land in the right place in your practice records. A submission can look up an existing Cliniko patient by email, create one when there is no match, or update the record you already hold. Cliniko changes can feed back into JotForm as submissions or new forms for a practitioner.

## Cliniko and JotForm customer stories

- [ Video, 1:15 **Dental practice: Jotform intake into Cliniko** A dental practice asked for its online bookings and health forms to land in Cliniko, matched to the right patient or not written at all.](https://apiant.ai/stories/dental-practice-patient-intake)

Example flows

## What Cliniko and JotForm can do together

### From Cliniko to JotForm

- When **New or updated patient** in Cliniko then **Clone Form** in JotForm
- When **New or updated practitioner** in Cliniko then **Create Submission** in JotForm

### From JotForm to Cliniko

- When **New Form Submission** in JotForm then **Create contact** in Cliniko
- When **New Form Submission** in JotForm then **Update contact** in Cliniko

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Cliniko and JotForm

## Triggers and actions 19 triggers · 72 actions

- Trigger

**Cancelled individual appointment**

Triggered when an individual appointment is cancelled.

- Trigger

**New cancelled attendee**

Triggered when an attendee is cancelled.

- Trigger

**New or updated attendee**

Triggered when an attendee is created or updated.

- Trigger

**New or updated business**

Triggered when a business is created or updated.

- Trigger

**New or updated communication**

Triggered when a communication is created or updated.

- Trigger

**New or updated contact**

Triggered when a contact is created or updated.

- Trigger

**New or updated daily availability**

Triggered when a daily availability is created or updated.

- Trigger

**New or updated group appointment**

Triggered when a group appointment is created or updated.

- Trigger

**New or updated individual appointment**

Triggered when an individual appointment is created or updated.

- Trigger

**New or updated invoice**

Triggered when an invoice is created or updated.

- Trigger

**New or updated patient**

Triggered when a patient is created or updated.

- Trigger

**New or updated patient case**

Triggered when a patient case is created or updated.

- Trigger

**New or updated practitioner**

Triggered when a practitioner is created or updated.

- Trigger

**New or updated treatment notes**

Triggered when treatment notes is created or updated.

- Trigger

**Patient added or removed for group appointment in date range**

Triggered when a patient is added or removed for a group appointment within the specified date range.

- Trigger

**Two-way sync new or updated contacts**

A trigger for two-way syncing new and updated contacts, with enhanced on-the-fly mapping. Can only be used with enhanced two-way sync actions that support on-the-fly mapping.

- Trigger

**Two-way sync new or updated patients**

A trigger for two-way syncing new and updated patients, with enhanced on-the-fly mapping. Can only be used with enhanced two-way sync actions that support on-the-fly mapping.

- Action

**Archive patient**

Archives a patient. An error will occur if the patient is not found.

- Action

**Create contact**

Creates a new contact.

- Action

**Create patient**

Creates a new patient.

- Action

**Find Appointment by Patient Id**

Returns appointment details for the specified patient if the Patient ID exists.

- Action

**Find cancelled appointment**

Searches for a cancelled appointment. If no matching appointment is found, an error occurs.

- Action

**Find contact by email**

Returns details of the contact having the specified email address. An error occurs if zero or multiple are found.

- Action

**Find patient by email**

Returns details of the patient having the specified email address. An error occurs if zero or multiple are found.

- Action

**Find Patient by Email and Date of Birth**

Finds the single active patient whose email and date of birth both match, returning the patient ID and the match count.

- Action

**Get appointment**

Returns details of the specified appointment.

- Action

**Get appointments by practitioner ID**

Returns appointment details by practitioner ID.

- Action

**Get appointment type**

Returns details of the specified appointment type.

- Action

**Get appointment type billable item**

Returns details for a billable item.

- Action

**Get billable item**

Returns details of the specified billable item.

- Action

**Get business**

Returns details of the specified business.

- Action

**Get cancelled appointment**

Returns details of the specified cancelled appointment.

- Action

**Get contact**

Returns details of the specified contact.

- Action

**Get group appointment**

Returns details of the specified group appointment.

- Action

**Get group appointment attendees**

Returns attendee information for the specified group appointment.

- Action

**Get individual appointment attendees**

Returns attendee information for the specified individual appointment.

- Action

**Get invoice**

Returns details of the specified invoice.

- Action

**Get patient**

Returns details of the specified patient.

- Action

**Get patient attachment**

Returns a patient attachment from Cliniko, including its filename, file type and description.

- Action

**Get patient case**

Returns details of the specified patient case.

- Action

**Get patient referral source**

Returns the referral source for the specified patient.

- Action

**Get practitioner**

Returns details of the specified practitioner. An error occurs if not found.

- Action

**Get practitioner availabilities**

Returns availability information for the specified practitioner.

- Action

**List Appointments in Date Range**

Returns every individual appointment that starts within a given time window, with the total count.

- Action

**List invoices for patient case**

Emits all invoice IDs for the specified patient case.

- Action

**List Patients**

Returns Cliniko patients, optionally filtered (e.g. updated after a date) and sorted, with the total count.

- Action

**Two-way sync add or update a contact**

An action for two-way syncing new and updated contacts, with enhanced on-the-fly mapping using contact email addresses for matching. Can only be used with enhanced two-way sync triggers that support on-the-fly mapping.

- Action

**Two-way sync add or update a patient**

An action for two-way syncing new and updated patients, with enhanced on-the-fly mapping using patient email addresses for matching. Can only be used with enhanced two-way sync triggers that support on-the-fly mapping.

- Action

**Update contact**

Updates a contact.

- Action

**Update patient**

Updates a patient.

- Action

**Update patient custom field**

Updates the value of the specified custom field for the specified patient.

- Action

**Update patient referral**

Sets or changes a patient's referral source. Choose the referral source type; supply a Referrer ID only for types that take one (e.g. Patient or Contact).

- Action

**Upload patient attachment**

Uploads a file, such as a PDF, to a patient's record in Cliniko as an attachment.

- Trigger

**New Form Submission**

Polling trigger: fires when a new submission is received for the specified form.

- Trigger

**New Form Submission (instant)**

Triggers instantly when someone submits the chosen form.

- Action

**Add New Question to Specified Form**

Add new question to specified form

- Action

**Add or Edit a Single Question Properties**

Add or edit a single question properties

- Action

**Add Resources to Label**

Add Resources to Label

- Action

**Add Submissions to the Form**

Add Submissions to the Form

- Action

**Clone Form**

Clone an existing form.

- Action

**Create Folder**

Create Folder

- Action

**Create Form**

Create a new form

- Action

**Create or Replace Form**

Create new forms

- Action

**Create Report**

Create report

- Action

**Create Submission**

Add a new submission to a form. Provide answers keyed by submission[<qid>] field names.

- Action

**Delete a Report**

Delete a Report

- Action

**Delete Folder**

Delete Folder

- Action

**Delete Form**

Delete a form (moves to trash).

- Action

**Delete Form Question**

Delete Form Question

- Action

**Delete Submission**

Delete a single submission.

- Action

**Edit Submission Data**

Edit Submission Data

- Action

**Get Details About a Question**

Get Details About a Question

- Action

**Get Folder**

Get details of a specific folder including the forms it contains.

- Action

**Get Form**

Get the details of a specific form.

- Action

**Get Form Files**

List files uploaded to a form's submissions.

- Action

**Get Form Questions**

Get a list of all questions on a form.

- Action

**Get History**

Get History

- Action

**Get Label Resources**

Get Label Resources

- Action

**Get Report Details**

Get Report Details

- Action

**Get Submission**

Get details of a specific submission.

- Action

**Get Submission PDF**

Downloads a form submission as a PDF using one of the form's PDF Editor documents, returning a file ready to attach.

- Action

**Get User Reports**

Get User Reports

- Action

**List Account Submissions**

List all submissions across all forms on the account.

- Action

**List Folders**

Get a list of form folders on the account.

- Action

**List Form Reports**

List all reports for a specific form.

- Action

**List Forms**

List all forms on the account.

- Action

**List Form Submissions**

List submissions for a specific form.

- Action

**Remove Resources from Label**

Remove Resources from Label

- Action

**Replace Form Properties**

Add or edit properties of a specific form

- Action

**Set Form Properties**

Add or edit properties of a specific form

- Action

**Update Folder**

Update Folder

## Each app on its own

- [ **Cliniko** Cliniko is a practice management platform — manage patients, appointments, invoices, contacts, and...](https://apiant.ai/connections/cliniko)
- [ **JotForm** JotForm is a web-based WYSIWYG form builder. Create forms, integrate them into your site, and collect...](https://apiant.ai/connections/jotform)

Reviews

## What our customers say

## More from Cliniko

- [ **Cliniko to JIRA** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/cliniko-to-jira)
- [ **Cliniko to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/cliniko-to-zoom)
- [ **Cliniko to SendGrid** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/cliniko-to-sendgrid)
- [ **Cliniko to Intercom** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connect/cliniko-to-intercom)
- [ **Cliniko to Freshdesk** Freshdesk is a cloud-based customer support and helpdesk platform.](https://apiant.ai/connect/cliniko-to-freshdesk)
- [ **Cliniko to Klaviyo** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/cliniko-to-klaviyo)

## More into JotForm

- [ **HubSpot to JotForm** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-jotform)
- [ **Mailchimp to JotForm** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-jotform)
- [ **Shopify to JotForm** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/shopify-to-jotform)
- [ **Pipedrive to JotForm** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/pipedrive-to-jotform)
- [ **ActiveCampaign to JotForm** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-jotform)
- [ **Asana to JotForm** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-jotform)

Questions

## Cliniko and JotForm, answered

###

### Will a form submission create a duplicate patient in Cliniko?

No, because the agent can run Find patient by email first and only use Create patient when no matching record comes back. If a patient is found, the submission can go to Update patient or Update patient custom field instead.

###

### Do I have to wait for JotForm to be polled?

You can use the instant JotForm trigger, which registers its own webhook and fires as soon as the selected form receives a submission. The polling New Form Submission trigger is there too if you prefer it, and the agent tests every scenario before it goes live.

###

### What can start an automation from Cliniko?

Any of Cliniko's 17 triggers in the catalog, including New or updated patient, New or updated practitioner, New cancelled attendee and New or updated attendee. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in JotForm when something happens in Cliniko?

Any of JotForm's 36 actions, including Clone Form, Create Submission, Create Folder and Create Form. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from JotForm to Cliniko?

Yes. When something happens in JotForm, your agent can act in Cliniko too. This page covers both directions: JotForm's triggers and Cliniko's actions are listed here as well.

###

### Do I have to build a connector for Cliniko or JotForm?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Cliniko and JotForm without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
