---
title: "Connect Cliniko and Commerce Tools - APIANT.ai"
description: "When \"New or updated attendee\" fires in Cliniko, your agent runs \"Add customer\" in Commerce Tools."
canonical: "https://apiant.ai/connect/cliniko-to-commerce-tools"
---

# Connect Cliniko and Commerce Tools

When **New or updated attendee** fires in [Cliniko](https://apiant.ai/connections/cliniko), your agent runs **Add customer** in [Commerce Tools](https://apiant.ai/connections/commerce-tools), or **New customer** in Commerce Tools to **Create contact** in Cliniko. Describe the whole flow and it is built, tested on every scenario and kept running.

Cliniko **17** triggers Cliniko **36** actions Commerce Tools **2** triggers Commerce Tools **21** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Cliniko and Commerce Tools to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Cliniko and Commerce Tools can do together

### From Cliniko to Commerce Tools

- When **New or updated attendee** in Cliniko then **Add customer** in Commerce Tools
- When **New or updated business** in Cliniko then **Add order from cart** in Commerce Tools

### From Commerce Tools to Cliniko

- When **New customer** in Commerce Tools then **Create contact** in Cliniko
- When **New order** in Commerce Tools then **Update contact** in Cliniko

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Cliniko and Commerce Tools

## Triggers and actions 19 triggers · 57 actions

- Trigger

**Cancelled individual appointment**

Triggered when an individual appointment is cancelled.

- Trigger

**New cancelled attendee**

Triggered when an attendee is cancelled.

- Trigger

**New or updated attendee**

Triggered when an attendee is created or updated.

- Trigger

**New or updated business**

Triggered when a business is created or updated.

- Trigger

**New or updated communication**

Triggered when a communication is created or updated.

- Trigger

**New or updated contact**

Triggered when a contact is created or updated.

- Trigger

**New or updated daily availability**

Triggered when a daily availability is created or updated.

- Trigger

**New or updated group appointment**

Triggered when a group appointment is created or updated.

- Trigger

**New or updated individual appointment**

Triggered when an individual appointment is created or updated.

- Trigger

**New or updated invoice**

Triggered when an invoice is created or updated.

- Trigger

**New or updated patient**

Triggered when a patient is created or updated.

- Trigger

**New or updated patient case**

Triggered when a patient case is created or updated.

- Trigger

**New or updated practitioner**

Triggered when a practitioner is created or updated.

- Trigger

**New or updated treatment notes**

Triggered when treatment notes is created or updated.

- Trigger

**Patient added or removed for group appointment in date range**

Triggered when a patient is added or removed for a group appointment within the specified date range.

- Trigger

**Two-way sync new or updated contacts**

A trigger for two-way syncing new and updated contacts, with enhanced on-the-fly mapping. Can only be used with enhanced two-way sync actions that support on-the-fly mapping.

- Trigger

**Two-way sync new or updated patients**

A trigger for two-way syncing new and updated patients, with enhanced on-the-fly mapping. Can only be used with enhanced two-way sync actions that support on-the-fly mapping.

- Action

**Archive patient**

Archives a patient. An error will occur if the patient is not found.

- Action

**Create contact**

Creates a new contact.

- Action

**Create patient**

Creates a new patient.

- Action

**Find Appointment by Patient Id**

Returns appointment details for the specified patient if the Patient ID exists.

- Action

**Find cancelled appointment**

Searches for a cancelled appointment. If no matching appointment is found, an error occurs.

- Action

**Find contact by email**

Returns details of the contact having the specified email address. An error occurs if zero or multiple are found.

- Action

**Find patient by email**

Returns details of the patient having the specified email address. An error occurs if zero or multiple are found.

- Action

**Find Patient by Email and Date of Birth**

Finds the single active patient whose email and date of birth both match, returning the patient ID and the match count.

- Action

**Get appointment**

Returns details of the specified appointment.

- Action

**Get appointments by practitioner ID**

Returns appointment details by practitioner ID.

- Action

**Get appointment type**

Returns details of the specified appointment type.

- Action

**Get appointment type billable item**

Returns details for a billable item.

- Action

**Get billable item**

Returns details of the specified billable item.

- Action

**Get business**

Returns details of the specified business.

- Action

**Get cancelled appointment**

Returns details of the specified cancelled appointment.

- Action

**Get contact**

Returns details of the specified contact.

- Action

**Get group appointment**

Returns details of the specified group appointment.

- Action

**Get group appointment attendees**

Returns attendee information for the specified group appointment.

- Action

**Get individual appointment attendees**

Returns attendee information for the specified individual appointment.

- Action

**Get invoice**

Returns details of the specified invoice.

- Action

**Get patient**

Returns details of the specified patient.

- Action

**Get patient attachment**

Returns a patient attachment from Cliniko, including its filename, file type and description.

- Action

**Get patient case**

Returns details of the specified patient case.

- Action

**Get patient referral source**

Returns the referral source for the specified patient.

- Action

**Get practitioner**

Returns details of the specified practitioner. An error occurs if not found.

- Action

**Get practitioner availabilities**

Returns availability information for the specified practitioner.

- Action

**List Appointments in Date Range**

Returns every individual appointment that starts within a given time window, with the total count.

- Action

**List invoices for patient case**

Emits all invoice IDs for the specified patient case.

- Action

**List Patients**

Returns Cliniko patients, optionally filtered (e.g. updated after a date) and sorted, with the total count.

- Action

**Two-way sync add or update a contact**

An action for two-way syncing new and updated contacts, with enhanced on-the-fly mapping using contact email addresses for matching. Can only be used with enhanced two-way sync triggers that support on-the-fly mapping.

- Action

**Two-way sync add or update a patient**

An action for two-way syncing new and updated patients, with enhanced on-the-fly mapping using patient email addresses for matching. Can only be used with enhanced two-way sync triggers that support on-the-fly mapping.

- Action

**Update contact**

Updates a contact.

- Action

**Update patient**

Updates a patient.

- Action

**Update patient custom field**

Updates the value of the specified custom field for the specified patient.

- Action

**Update patient referral**

Sets or changes a patient's referral source. Choose the referral source type; supply a Referrer ID only for types that take one (e.g. Patient or Contact).

- Action

**Upload patient attachment**

Uploads a file, such as a PDF, to a patient's record in Cliniko as an attachment.

- Trigger

**New customer**

Triggers when a new customer is created in your commercetools project.

- Trigger

**New order**

Triggers when a new order is created in the commercetools project.

- Action

**Add cart**

Creates a new shopping cart in your commercetools project, optionally with line items, customer, addresses and discount codes.

- Action

**Add category**

Creates a category in your commercetools project for organizing products.

- Action

**Add customer**

Creates a customer in your commercetools project and returns the new customer record.

- Action

**Add order from cart**

Creates an order from an existing cart, optionally setting its order number and initial order, payment and shipment states.

- Action

**Add product**

Creates a product in your commercetools project with its product type, name, slug and optional variants, prices, categories and attributes.

- Action

**Delete customer**

Deletes a customer, optionally erasing all of their related personal data. Returns the deleted customer.

- Action

**Delete product**

Deletes a product from the catalog and returns the product as it was when deleted.

- Action

**Find categories**

Finds categories in your commercetools project that match a filter, such as a key, slug or name.

- Action

**Find customers**

Finds customers matching a filter condition, such as an email address or last name.

- Action

**Find inventory entries**

Returns the inventory entries (stock quantities per SKU and supply channel) that match a filter.

- Action

**Find orders**

Finds orders in the commercetools project that match a filter condition.

- Action

**Find products**

Finds products in your commercetools project that match a filter condition, such as a product key or name.

- Action

**Get cart**

Returns a cart by its id, including its line items, totals, addresses and state.

- Action

**Get customer**

Returns a single customer by its id, including addresses and custom fields.

- Action

**Get order**

Returns an order by its id, including line items, totals, state and custom fields.

- Action

**Get product**

Returns a product by its id, including its current and staged data, variants and prices.

- Action

**Update cart**

Updates a cart by applying one or more update actions, such as adding line items or setting the shipping address, and returns the updated cart.

- Action

**Update customer**

Applies one or more update actions to an existing customer, such as changing their email, name or addresses, and returns the updated customer.

- Action

**Update inventory entry**

Updates an inventory entry, for example adding, removing or setting its stock quantity, and returns the updated entry.

- Action

**Update order**

Updates an order by applying one or more update actions, such as changing its order, shipment or payment state.

- Action

**Update product**

Updates a product by applying one or more update actions, and returns the updated product.

## Each app on its own

- [ **Cliniko** Cliniko is a practice management platform — manage patients, appointments, invoices, contacts, and...](https://apiant.ai/connections/cliniko)
- [ **Commerce Tools** Headless commerce platform providing APIs for product catalog, cart, order, and inventory management across...](https://apiant.ai/connections/commerce-tools)

Reviews

## What our customers say

## More from Cliniko

- [ **Cliniko to JIRA** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/cliniko-to-jira)
- [ **Cliniko to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/cliniko-to-zoom)
- [ **Cliniko to SendGrid** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/cliniko-to-sendgrid)
- [ **Cliniko to Intercom** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connect/cliniko-to-intercom)
- [ **Cliniko to Freshdesk** Freshdesk is a cloud-based customer support and helpdesk platform.](https://apiant.ai/connect/cliniko-to-freshdesk)
- [ **Cliniko to Klaviyo** Klaviyo is a marketing automation platform for email and SMS.](https://apiant.ai/connect/cliniko-to-klaviyo)

## More into Commerce Tools

- [ **ActiveCampaign to Commerce Tools** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-commerce-tools)
- [ **Airtable to Commerce Tools** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-commerce-tools)
- [ **Asana to Commerce Tools** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-commerce-tools)
- [ **ClickUp to Commerce Tools** ClickUp is an all-in-one app to plan, track, and manage your work in a beautifully intuitive environment.](https://apiant.ai/connect/clickup-to-commerce-tools)
- [ **Brevo to Commerce Tools** Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...](https://apiant.ai/connect/brevo-to-commerce-tools)
- [ **Calendly to Commerce Tools** Calendly is a scheduling automation platform for eliminating the back-and-forth emails to find the perfect...](https://apiant.ai/connect/calendly-to-commerce-tools)

Questions

## Cliniko and Commerce Tools, answered

###

### What can start an automation from Cliniko?

Any of Cliniko's 17 triggers in the catalog, including New cancelled attendee, New or updated attendee, New or updated business and New or updated communication. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Commerce Tools when something happens in Cliniko?

Any of Commerce Tools's 21 actions, including Update cart, Update customer, Update inventory entry and Update order. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Commerce Tools to Cliniko?

Yes. When something happens in Commerce Tools, your agent can act in Cliniko too. This page covers both directions: Commerce Tools's triggers and Cliniko's actions are listed here as well.

###

### Do I have to build a connector for Cliniko or Commerce Tools?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Cliniko and Commerce Tools without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
